Regional Sales Manager ~ Sales Manager

Qualifications Profile

Highly competitive, performance-focused, and results-driven professional with over six years of experience in sales and marketing management and business operations and analysis. Adept at developing and streamlining allocation process and standard operating procedures for all domestic accounts. Excellent at implementing innovative strategies to exceed target sales goals, maximize growth opportunities, and expand market share. Equipped with articulate communication and interpersonal skills in building positive work relationships with professionals of all levels; bilingual in French and English. Core competencies include:

New Business Development Market Data and Trend Analysis Team Leadership and Collaboration

Accurate Report Generation Customer Service and Relations Business-to-Business Management

Revenue Growth Strategic Planning and Implementation Budget and Cost Optimization

Professional Experience

Salomon, France

American Insight Liaison Oct 2015–Present 2016

Travel to France and support the development of a boot for 2018/2019 season through issuance of feedback and facilitation of meetings with marketing insights and directions

Skullcandy, Park City, UT

Senior Sales Operations Analyst Jan 2015–Present

Effectively manage three channels domestically, mass consumer, mobility, and business-to-business in the absence of the sales manager

Handle collaborative planning, forecasting, and replenishment (CPFR) calls with all of mass channel accounts comprising over 10 accounts to acquire better sell through and establish customer relationship

Maintain close collaboration with supply chain in assessing the entire domestic’s over and under consumption to provide insight and prevent reoccurrence in the future

Develop allocation process and standard operating procedure for all domestic accounts

Create a comprehensive sell-through tracking document for distribution to all directors and chief officers

Key Highlights:

Closely coordinated with GSX, Kmart, and Sears vendor portal to set-up all SKUs and contract while negotiating all shipping compliance

Successfully launched three accounts (Sears, Kmart, and Kohl) comprising of 10% of the total business in 2015 and enhanced YOY of over 40%

Effectively managed and supported Wal-Mart, thereby increasing 58% of door count to all doors and introduced 1500 Listening Station Units which drove sales throughout the year

Sales Operations – Canada May 2012–Present

Coordinate with Internal Sales Team and forecasters to generate an accurate and plausible financial and purchasing forecasts for Canada

Create ship reports with updates to incoming and outgoing inventory to all sales representatives in Canada along with the order form utilized by non-nationwide doors

Complete reporting tools to manage Canada’s book of business with the entire Canadian Sales Team

Maintain balance inventory level for third party logistics partner in Canada

Develop short-term operating outlook reports for Skullcandy Canada ULC used for reporting in finance

Coordinate with high-level accounts in analyzing sell-through, sell-in, inventory levels, and forecasts

Serve as the sales project representative for the establishment of Hubsoft, which is a sales order entry portal, business-to-business and collaborate with the developers in cleaning up the ease of entry and operations to the software to support the growth of their business

Guarantee that all shipments for Canadian accounts are conforming to standards through establishment of rapport with warehouse personnel

Upgrade accounts year distributor of seven years to direct and support the construction and negotiation of the most profitable signed contracts in Skullcandy’s history including pricing structures, MDF, Coop, trailing credits, and volume rebates

Singlehandedly work as point of contact for all Canada accounts to the headquarters in Park City, Utah and manage over 100 accounts (Big Box CE accounts to Independents)

Customer Knowledge Specialist May 2012–Present

Establish Skullcandy’s eBay customer service from in-house to financially beneficial outsourced company while resolving eBay’s issues

Assume responsibility in managing “Return to Sender” project to aid Skullcandy’s customer service in fulfilling client requirements through data tracing and spreadsheet organization

Install test orders to a new software to make an enhanced interface for Skullcandy’s dealers

Retain pricing sheet organized including standard pricing for the company, customer discounts, and pricelist update in SAP

Take charge of managing accounts which include placing overflow orders from core dealer services in SAP

Surefoot, Deer Valley, UT and Aspen, CO (May 2009–May 2012)

Manager Training Sep 2011–May 2012

Attended to daily operations including sales forecasting, promotional planning, inventory management, and employee training

General Manager - Aspen and Snowmass Oct 2010–Apr 2011

Fulfilled several tasks which included inventory monitoring; staff hiring, scheduling, and training; advertisement planning; sales forecasting; and managing customer service within two store locations with 13 full-time employees

Led social media campaign through contracted video content to bolster local demand in Facebook

Key Highlights:

Supervised year-over-year sales growth of 9.9% and acquired Aspen’s new store record of $302,190 in sales for December, a 21.3% growth compared to the previous year

Efficiently retained employee costs below 12.1% of company revenue (second lowest in company)

Retail Store Manager May 2009–Sep 2010

Determined and provided the needs of clients in the customization process while maintaining the best customer service experience through close collaboration with customers

Key Highlights:

Boosted employee performance to reach 2nd rank in the employee costs while increasing sales by 5.2%

Obtained 4th rank in the company with over $800K and gross margin increase of 7.9% in the year-end

Education

Bachelor of Arts in Philosophy Dec 2005

Whitman College, Walla Walla, WA

Thesis: Temporary Suspension of Subject Morals

Lacrosse Captain: All Star Honorable Mention 2003 and 2004

Social Chair - Sigma Chi NCAA Division I – Skiing and NCAA Division III – Swimming

Professional Development

Continuing Education in Fundamentals of Entrepreneurship Dec 2011

University of Utah, Salt Lake City, Utah

Six Sigma Green Belt Karrass Effective Negotiating

Awards and Honors

Sales Team of the Year - Skullcandy 2015 Gritty Away for One Month – Skullcandy

Professional Affiliations

Skullcandy Salomon

Activities

Volunteer – Skullcandy (Born In PC Program), Park City, UT

Technical Acumen

Microsoft Office (Excel) SAP by Design Salesforce.com Magento Hubsoft

Google Docs eBay PayPal RepSpark Sensei SQL Channel Advisor

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