Niketa E. Hagans

**** ********* **. ********* ** 40511

859-***-**** (C)

859-***-**** (H)

acx1lb@r.postjobfree.com

Objective: To obtain a part or full time position as a Certified Medical Assistant/Receptionist in administrative and or clinical areas that offers personal and professional growth.

Education: MedTech College, Lexington KY

AAS Degree

Certified Medical Assistant

Phlebotomy Course Completion

2009-2011 Certification

EKG Course Completion

2015 Certification

Bluegrass Community & Technical College, Lexington KY

Credits Earned toward AAS in Radiology

2006-2007

Prestonsburg Community & Technical College, Prestonsburg KY

General Education Credits

2005-2006

Mayo Clinic College, Paintsville KY

GED

2005

Medical Competencies (2008-2016):

Solved problem calls & assisted with clerical functions as requested

Advanced knowledge of Bariatrics/Weight loss

Experience in Nutrition Counseling

Patient Scheduling & Education

Educated in Neurological studies

Educated in Otolaryngology

Reception experience with Bookkeeping & Filing

Learn Office Dynamics Quickly

Knowledgeable in sending prescriptions electronically or fax

Experience with Allscripts Enterprise Health Records and Allscripts Professional Health Records, Allscripts Patient Manager and Sunrise Clinical Manager computer systems

Phlebotomy Procedures with Venipuncture, Administration of Vaccines & Multiple Injections

Various Laboratory Procedures (blood draws & cultures)

Experience Operating Centrifuge

Phlebotomy Course Completion

Experience as EKG technician

Experience applying Holter /Event Monitors

Educated on Defibrillator, Pacemaker, Implantable Loop Recorders

Extensive Experience in Electrophysiology

Knowledgeable in Orthostatic Blood Pressures

Educated in General Cardiology

Medical Records, Insurance Claims & Pre-Authorization/certification Knowledgeable

Data Entry (75 wpm)

Scheduling Clinical Procedures, Checking In/Registering Patients, Taking Vitals & Charting

Establishing & Maintaining Medical Records/EHR

Applying Managed Care Policies and Procedures OSHA

Knowledge in transition to care management

CPR & First Aide Certified

HIPAA & JCAHO Knowledgeable

Able to perform Spirometry test

Have done ear-irrigation/washing

Have knowledge using a body comparison machine

Work Experience:

UK Healthcare-Gill Heart Institute, Lexington KY 2014-2016

Internal Medicine: Cardiology (Electrophysiology)

Medical Assistant/ Clinical Services Technician I

Perform multiple EKG’s daily, Blood draw, Vitals, Orthostatic blood pressures, and data entry. Experienced in applying Holter/Event Monitors to patients as ordered, and extensive knowledge of Cardiac devices such as Pacemakers, ICD, and Implantable Loop Recorders. Knowledge of General Cardiology. Experience in patient flow of clinic and collecting/entering PHI into systems. Ability to enter orders from multiple cardiac surgeons as needed such as ablation, cardioversion, implant of devices etc. Experience in Pre-certifications of Insurances as well as familiar with pre-auths for procedures. Knowledge of entering and ordering tests such as Stress, Echo, Lexiscan, Nuclear, and heart caths. Experience in sending prescriptions into pharmacy electronically/ and by fax. I am AEHR, SCM, and APM knowledgeable. I also have experience in traveling to outreach locations with physicians. I have worked with LVAD and Heart failure team subspecialty as well. I also have experience in registering patient at check in and check out, disbursing and collecting money, as well as scheduling follow ups and cardiac test/procedures needed.

Medical Bariatrics of Lexington KY 2011-2014

Medical Assistant/Receptionist

Assigned a vital role as a MA in a fast paced, board certified Bariatrics office. Assisted two Physicians ensuring optimal patient care and smooth daily functioning of office. I also was daily active Phlebotomist, Wellness Educator, & Nutrition Counselor. Entered vitals and patient information building history in electronic chart, Bariatrak. Teaching healthy cooking seminars while preparing food to sample. Assisting in individualized weight loss plans through Doctor supervised medications and nutrition adjustments.

Neurosurgical Associates, Lexington KY 2009

Medical Assistant (Internship)

Served as a key member of an interdisciplinary healthcare team for a busy Neurosurgeon medical practice. Assisted four Neurosurgeons as well as four Physician Assistants in ensuring optimal patient care and smooth functioning of office. Titled as Medical Receptionist.

Central Baptist-Ear Nose & Throat Surgeons Lexington KY 2010

Medical Receptionist

Played a vital role in organizing and delegating schedules for five surgeons. Assisted with Vitals, Collected and disbursed money and well as handled pre-authorization for insurance. Invoiced pre-certifications for procedures.

Automobile BDC, Lexington KY 2010

Internet Sales Consultant

Sent emails, invoices and spoke with customers on daily basis about purchasing or servicing vehicles. Worked with four different car dealerships and all information and or contact was via internet & phone.

Hampton Inn, Lexington KY 2009-2010

Guest Service Representative

Responsible for Guest Service by making reservations, delivering messages, registering & assigning rooms. Also responsible for Computing financial data, bills, and collecting payments while maintaining account records.

Petra Mediterranean Bar & Grill, Lexington KY 2009

Server/Bartender

Responsible for Opening and Closing bar as well as cash handling. Provided customer service to restaurant patrons and assisted fellow servers by performing food running and expos services.

Embassy Suites, Lexington KY 2007-2009

Guest Service Representative

Responsible for Guest Service by making reservations, delivering messages, registering & assigning rooms. Also responsible for Computing financial data, bills, and collecting payments while maintaining account records

Michaels Arts & Crafts, Lexington KY 2007

Cashier

Provided customer service to store patrons as well as responsible for cash handling, computation, record keeping, and store transactions. Lead Workshops on various art related subjects as well.

Software Proficiencies:

Microsoft Windows, XP, Vista7, Office, Excel, Word, PowerPoint, Outlook and Access

Bariatrak

OnQ Software

Fosse Organizational Software

MOSS Medical Records Software

Delmar Insurance, Billing, & Coding Software

EMR/EHR

APM, SCM, and AEHR Medical Records Software

Other Achievements:

Motivational Public Speaker for Greenhouse 17

Honor Roll every Term of College Career

Maintained 3.9 GPA

Corbin Film Festival Awards

Various Awards in Language Arts & Poetry

Volunteer with Chrysalis House and Hope Centers

American Cancer Society Member

Poetry In Motion Award Recipient

Volunteered at Paul B. Hall Regional Medical Center in Radiology Lab

NAACP Member

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