Tracy R. Lidgett

**** ** ****** **.

Hillsboro, OR 97123

Cell: 425-***-****

acx1k2@r.postjobfree.com

OBJECTIVE: To obtain a position that offers an innovative and challenging environment, that will enhance my skills while contributing to the success for the company.

WORK EXPERIENCE:

Project Coordinator, March 2008 – Present

Graebel Van Lines, Hillsboro Or

Schedule Projects according to job types

Prioritize work requests

Address, resolve and communicate customer issues concerning Jobs in progress & after completion

Maintain database of records for Customers

Ensure jobs are completed “On Time”

Resolve issues in a timely manner

Track Jobs in Progress

Update CAD/OPUS information (drawings, locations)

Review Billing to ensure all services are captured and are accurate

Certified Ergo Assessor (meet with customers regarding their medical issues and determine what changes need to be made to their work space to help better their health)

Dispatcher, October 09, 2007 – March, 2010

Graebel Van Lines, Hillsboro Or

Supervised 40 employees

Schedule projects

Dispatch Labor to job sites

Maintain and track customer satisfaction (95%)

HR Duties

Create Project estimates for clients

Report and track jobs in process

Administrative duties

Customer Service

Resolve timecard discrepancies

Customer Service Representative, 2002-2005

Teleplan Services of Oregon, Hillsboro OR

Manage 28 customer accounts

Support customer returns, providing status, tracking shipments and forecasting deliveries

Create and obtain customer work instructions for continuous process improvements

Gather data to develop graphs which reports the productivity of products and customer service. Manage and resolve any credit card authorization issues

Support Customer service 1-800 End user and Reseller calls and web customer service emails

MRO Buyer, 1999-2001

Credence Systems Corporation, Hillsboro OR

Purchased and managed order requests for six locations

Controlled and managed the corporate credit card accounts

Responsible for resolving billing/accounting issues

Dispatcher, 1997-1999

Radisys Corporation, Hillsboro OR

Managed work in process

Responsible to coordinate with Buyers, Production Managers, Material handlers (stock room) in keeping work in process

Resolve any issues that enabled production to ship product on time

COMPUTER SKILLS AND ABILITIES:

Word, Word Perfect, Excel, MRP, Advance, Microsoft Office for Windows and 10 key

Systems training in Twister, Oracle, Remedy, SAP and Agile, UltiPro & Kronos

Organized

Multi-task oriented

Ability to adapt to changes

Ability to work efficiently and independently

Quick Books

Ability to balance workload to meet goals

Contact this candidate