**** ********** **

Ft Worth, Tx *****

817-***-**** cell

acx1ho@r.postjobfree.com

Skype ID: David.Ogden21

OVERVIEW

Business and IT professional with a broad portfolio of experience in information technology. Ability to analyze critical business activities and apply innovative improvements that may include new technology. Strong interpersonal and communication skills, management, and organizational development to successfully implement key information technology and business initiatives.

CORE COMPENTENCIES

Project Management (PMI based)

Software Development Management

Business Analysis – data and business process management

Business Intelligence and analytics

Risk Management

Internal Governance and regulatory compliance

Multinational team management

IT Shop process formalization

EDUCATION

Scrum Master Certification, Scrum Alliance, 2015

SAFe training/cert, Scaled Agile Academy, 2015

Project Management Certification, Boston University, 2011-2012

Agile (Scrum) cert; Bank of America, internal 2007

Six Sigma (lite) cert; Citigroup, internal 2004

Internet E-Commerce training, Radiant Systems, 1999

Data Warehousing, Kimball University, 1994 and Bill Inmon seminar series

Advanced Computer Science studies, North Texas State University, 1987-1990

BS Computer Science, Angelo State University, 1987

AS Management, AS Physics, Angelo State University, 1983

CORPORATE AFFILIATIONS

Toastmasters International

Data Management Review

Southwest Facilitators Network

Data Warehouse Institute

Business Process Modeling Institute

Project Management Institute

EXPERIENCE

ISGN for NationStar Mortgage – Irving, Tx Feb 2016 to Present

Site Project Manager, Servicing and Technology (remote home office)

Role Objective: 4 direct reports - 2 BA's and 2 Developers. Update and enhance existing LSAMS servicing system to meet regulatory needs and to fix a backlog of existing issues.

Product (s): LSAMS

Responsibilities:

•Drive analysis and development of system enhancements and remediation's per Statement of Work.

•Foster and institute more Agile practices.

•Liaison regularly with the client to plan and meet their needs and target dates.

Sabre Airline Systems – Southlake, Tx Mar 2015 to Jan 2016

Principal Project Manager/Scrum Master (remote and in office)

•Project Manager/Scrum Master for Web Check In application and Dynamic Retailer database rules engine.

•Manage details of overall project schedules and deliverables to meet scheduled deadlines and established costs.

•Developed and managed the project plan, scope, development/delivery schedule, resource requirements and integration efforts.

•Developed and manages a communication plan to include content, frequency, audience and channels.

•Worked with management staff to establish appropriate project structure and staffing plans.

•Assigned and reviewed project work and resolved conflicts

•Routinely worked with stakeholders regarding project deliverables.

•Ensured that approved methods, processes and tools are consistently used, include change, issue risk, scope and quality management.

•Facilitated and monitored the Scrum process from initiation through delivery.

•Served as a liaison between the product owner and development team to ensure that all targets and requirements are met.

•Maintained product backlog. VersionOne and Rally

•Removed or addressed process impediments.

•Mentored the product owner and development team in creating product backlog items, acceptance criteria and prioritizations as necessary

•Mentored less experienced scrum masters.

GSTI Contractor for Colonial Bank – Ft Worth, Tx Apr 2014 to Feb 2015

(Technology Group)

Project and Lead Execution Manager Loan Originations Systems

•Technical Leadership / Project Manager for the selection and installation of both an off-the-shelf (COTS) and Software As A Service (SaaS) Loan Origination System (LOS) and an Appraisal Management System (AMS)

•Additional associated systems for LOS integration - Appraisal Management, Risk, Flood, Document Management, Credit, Mortgage Insurance, Product and Pricing Engine, Title, Verification, Underwriter (LP/DU), MERS, and an ODS for reporting

•Process improvement for the LOS integration and going paperless

•Oversight and management of vendor resources

APEX Contractor for Bank of America – Dallas/Ft Worth, Tx Nov 2013 to Mar 2014

(Servicing, Bankruptcy - BAPS)

Project and Lead Execution Manager/Specialist (remote home office)

•Technical Leadership / Execution Manager for production releases to the central Bankruptcy system

EImagine Contractor for Nationstar Mortgage – Lewisville, Tx June 2013 to Oct 2013

(Home Loan Servicing)

Project Manager/Analytics and Reporting Specialist- Acquisitions, Document Management

•Technical Leadership / Architectural Lead for BI Analysis and Development team

• Coordinating and co-managing projects for process improvement, systems integration, analytics and reporting, COTS implementation (Doktrak, Filenet)

• Design / configuration / analysis of Document Management reporting and analysis systems and application Project management on small projects and project support with compliance to internal and external governance, legal, and audit policies and procedures

• Database skills utilizing SQL Server 2008 and associated T-SQL and DB2 and Netezza technologies

•Analytics and reporting utilizing Cognos studios (Analysis, Report, Query) and Framework Manager technologies as well as OLAP/Cube’s as necessary

•Documentation / Training for both IT and the business units end users. COTS Implementation for Doktrak and Filenet systems.

•Process analysis included feasibility assessments for 3rd party RFP. This included proposals for both Document Management software COTS implementation as well as outsourced document handling.

•SharePoint setup and administration

GameStop – Grapevine, Tx Feb 2013 to June 2013

(Multichannel retailer of video games, mobile electronics, and online games)

PMO Business Intelligence Project Manager

Business Intelligence projects for Online Reporting and Multi-Channel Attribution.

Infrastructure projects for Active Directory Self Service installation, Centralized Logging, and Tidal upgrade for automated processes. This included analysis for RFP and service level determination for complete implementation of COTS products.

Tracking in Clarity

Bank of America– Dallas/Fort Worth, Tx July 2007 to Dec 2012

(Home loans and Insurance Technology – Loan Servicing and Investor Accounting)

Business Intelligence Manager- Portfolio Analysis group, Mortgage Loan Servicing Default (remote home office)

(Making Homes Affordable program within Default Servicing; Specific loan modifications were for Fannie Mae)

Upload interface for Fannie Mae (HSSN) and the Treasury (LPS) for the MHA program

Pipeline reports for Treasury and Fannie Mae in XML format

Business Process improvements for lines of business working with Fannie Mae related loan modifications. Includes automation of unstructured data to our centralized SQL Server system, documentation of processes, procedures, tasks, event flows, and governance controls for audit and regulatory compliance and risk control self assessment. Visio and ARIS were used.

Data analytics for issues in the reporting streams to the client; troubleshooting, workflow planning and implementation, ETL workouts, loan status and root cause, and system related issues using SQL, Excel, and Cognos

Requirements, coding in SQL, and database specifications for IT implementation.

Oversight of IT resources and business analyst activities.

SharePoint setup and administration

Senior Service Delivery Manager - Financials Group of Loan Servicing

(development, enhancement, and delivery of applications through formal change management process)

Coordination of development projects for all the groups under Financial Accounting of the Loan Servicing organization

Reporting of all governance related requests, initiatives, and audit related projects, processes for the MST groups of Investor Accounting, Portfolio Analysis, Data Integrity, Fees Due, Diversified Product Management, Special Loans, Subordinations, ACE/Insurance, and Portfolio Services Group

Formalization of all documentation for applications within the portfolio, centralizing information to SharePoint and to a meta data repository for analysis and governance.

SharePoint setup and administration.

Senior Development Manager- Investor Accounting

Development of the systems in support of the Investor Accounting and Gain/Loss Reporting groups.

Financial Analysis, Data Model maintenance, Support of the Investor Master File, Gain/Loss Reporting system enhancements, Data Securitization, Offshore resource coordination and assignment, Trail Balance reports.

Coding disciplines used were RPG, SQL, and .Net

Adoption of a similar development and test model as used at Citi using offshore groups. With this model we were able to deliver in weeks what our competing development groups were only able to deliver in months.

Citigroup Real Estate Servicing and Technology – Dallas, Tx July 2001 – July 2007

IT Specialist/Analyst/Project Manager (remote and in office)

(Formalization and alignment of IT functions from CFMC M&A of Associates)

Business Analysis Manager for Originations and Servicing. Oversight of 10 analysts.

Project Manager for MyBroker.com Ecommerce site.

Project Lead and Senior Governance Risk Specialist for internal Audit, Risk Review, Self Assessment, and Governance of IT systems and business processes for external regulatory agency audits such as Sarbanes-Oxley, Basel II, and Gramm-Leachman.

Project Management to formalize IT processes, procedures, and policies for Web Development, Systems Analysis, Architecture, Call Center Support, Quality Assurance test and defect management, and Change Management.

Setup and management of offshore development and QA teams in support of onshore teams. With this model we were able to deliver in weeks what our competing development groups were only able to deliver in months.

Establish/Maintain development of a Continuity of Business model for the IT Development group.

Manage Ethical Hack activities for E-Business Development in production. Oversight of .Net development.

Project Manager for Network Connectivity with the Applied Engineering Group.

Project Lead for CFMC on Citigroup’s CMM and SEPG initiatives and the creation of the divisional PMO and SQA.

Process or Data Architect on development projects – including BI or Data Warehousing.

Drive best practices for RCSA across IT. Perform quarterly review of IT RCSA Control Framework and develop new and/or update RCSA risk and control narratives and tests as needed.

SOX: Initiate process and perform mapping of business Regulatory Risk Matrix (RRM) to IT controls and ensure it is identified as a key control on IT framework.

C-Bridge Internet Solutions – Boston, Mass 2000-Mar 2001

Principal Consultant/Program Manager

(Seagate disk drive development and manufacturing for specific niche markets; assignment included E-commerce setups)

24 developers and analysts – two concurrent projects. Multi-national force. .Net and Java development oversight.

Disk Drive Development process improvement using a web-enabled information system providing functionality for status, failure reports, statistical analysis, and root cause.

Intranet System Administration & automation (SysAdmin)

Development Manager/Business Analyst

(E-Commerce portal for individual or private business access to Frost Bank accounts)

Business-Process Analyst and Software Development Manager for over 30 multi-national developers to deliver Frost.com.

DMR, INC. – Dallas, Texas 1997-2000

Senior IT Consultant/Program Manager

(Citizens Telecommunications IT department – Data warehousing and formalization of development)

Design and implementation of an Integrated Data Warehouse system with a web-enabled interface.

Development of methodology for warehousing projects.

Managed inventory, assessment, Y2K compliancy, testing, remediation, and documentation for all Data Warehouse systems in IT. This included development of specific contingency plans for every system.

Authored a proposal for the construction of a web based user interface (Operations Administration and Maintenance module) for an advanced two-way message system at WebLink Wireless. Analysis and design (OO Design) using Rational Rose.

BURLINGTON RESOURCES (Meridian Oil) – Fort Worth, Texas

1996-1997

(US Oil and gas exploration and well management; planning for M&A with Louisiana Land & Exploration)

Senior Process/Data Analyst

Business Process Redesign in Well Management, Volumes, Financials, Document Management, Integrated Database (IDB), Project Change Management, and Data Warehouse.

Selected a COTS solution to managing and archiving Process maps with basic design analysis functions, such as GAP or risk analysis and scenario based simulations.

Established BPR methodology for Process Mapping and managed project process and data maps.

Designed architectural link between Process Modeling software ARIS, ROCHADE, and data modeling software (ER/Win).

TANDY CORPORATION – Fort Worth, Texas

1991-1996

(RadioShack, Computer City, Incredible Universe; manufacturing, warehousing, and distribution of retail electronics and household appliances)

Data and Process Analyst

Established the Corporate Business Process Modeling methodology, processes, and standards.

Analysis services to major projects for Data, Process Analysis, and Facilitation for Joint and Rapid Application Development. This included the role of Data Administrator for the Enterprise Data Model.

Published process and data models and metadata repository.

Data Architect in Data Warehousing projects, overseeing design sessions and validation against Enterprise models, Metadata Repository, and Data Dictionary.

Coding disciplines used were SQL and SAS.

GENERAL DYNAMICS – Fort Worth, Texas

1988-1991

(US Aerospace Defense manufacture; contracts participating in Air Defense Initiative where improvements to existing air defense systems with NORAD were a part)

Engineer/Functional Analyst - C3/ADI (Star Wars)

Data modeling - develop methodology and functional analysis of air defense operations using a PSL/PSA database on IBM mainframe.

Developed PC-based graphical user interface and CASE tool to mainframe database: cut coding and data modeling time by 60%.

Fieldworks to study air defense operations, demonstrate new analysis software and methodologies, and train personnel.

Developed a database management algorithm and work environment for PSL database on mainframe, enabling multiple users simultaneous access to the project database.

Tech Management Inc – Fort Worth, Texas

1985-1988

(Convenience Store systems development for small store chains)

Lead Developer/Analyst

Analysis, development, deployment, and support of Point of Sale (POS) systems; including time cards, inventory tracking, sales, and back office summary reporting

METHODOLOGY AND NOTATIONAL FAMILIARITY

Data

Business/Process

Architecture

Project Management

Chen/Martin Variants

MacroScope

UML

PMI

IDEF1X/IDEF0X

APM/2000

BPML/BPEL

Hatley/Pirbhai

IDS Scheer/ SAP AG

IDEF

Six Sigma

OO Design

IDE/CASE/MODELING TOOLS

Visio

QuickSpec

S-Designer

Data Views

Systems Architect

Visio Business Modeler

IEW

SA/W

InfoModeler

Bachman

ER/Win BP/Win

DreamWeaver

ARIS

CaseWise

Provision

FrontPage

Rational Rose

Mega

PROGRAMMING/DEVELOPMENT LANGUAGES

FORTRAN, COBOL, C, PL/I, PASCAL, BASIC, PSL/PSA, RSI, PostScript, Word/Access/Excel Basic, AWK, LISP, PROLOG, Dbase III+, Lotus 123, Procomm, JAVA, JavaScript, XML, EJB’s, ActiveX, HTML, ASP, VBScript, SQL, PL/SQL, DDL, PERL, PowerMart, ClearCase

PROJECT MANAGEMENT TOOLS

Primavera TeamPlay, MS Project, CA Clarity/PPM, NEXUS

DATABASE DEVELOPMENT

MS Access, FoxPro, Dbase III+, SYBASE, Informix, ESSBase, Red Brick, Terradata, ORACLE, DB2, SQL Server

DATA WAREHOUSING TECHNOLOGIES

Informatica (ETL) MicroStrategy (DSS) OLAP/ROLAP DataJunction Cognos

TECHNOLOGY FRAMEWORKS

Zachman COSO CoBIT

DODAF TOGAF

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