SHAUNE YOUNG, MA Richmond, VA

PH: 661-***-**** acx1h3@r.postjobfree.com

“Balancing company’s best interest with the employee’s needs, to achieve business goals.”

AUTHENTIC AND HIGHLY MOTIVATED STRATEGIC HUMAN RESOURCES MANAGER offering 10+ years’ experience successfully managing all aspects of HR departments including recruitment, policies and procedures, payroll administration, employee relations, organizational restructuring and rebranding. Passionate about developing sustainable and collaborative partnerships to execute business and organizational strategies. Notable contributions resulted in significant, quantifiable impacts within the 1st year in every position.

CORE COMPETENCIES

Change Management * Performance Management * Payroll & Benefits Administration * Risk Management

Leadership Coaching * Employee Engagement * Succession Planning * Training * Policies and Procedures

SELECTED ACCOMPLISHMENTS

Spearheaded the effort as HR Manager to obtain reasonably priced health care coverage when faced with a 33 % increase in cost. Successfully negotiated and contracted with the new provider to save 15%.

Overcame strong resistance and improved employee satisfaction 50% by designing a cost effective personalized employee training program, implementing human capital assessments, rewriting a 20-year-old employee handbook, and optimizing existing policies and procedures.

Introduced progressive disciplinary process and program that resulted in timely resolution of performance and behavioral challenges.

Reduced employee turnover cost by 35% by executing job specific training and restructuring hiring process.

Created a customized safety plan that significantly decreased workers’ compensation incidents by 75%.

Established rapport with individual vendors and skillfully mitigated conflicts when they occurred, which saved resources and salvaged 99% of all vendor relationships.

Improved new employee integration by organizing and employing new hire orientation program that focused on policies, procedures, company values and history.

PROFESSIONAL EXPERIENCE

HR Manager, Convalescent Aid Society, Pasadena, CA 2013 - 2016

Managed the overall aspects of the HR department for a medical equipment organization that loans & repairs DME.

Planned, coordinated and directed all HR functionally related activities, including recruitment of key leadership talent, hiring, benefits, payroll, compensation planning, social media management, ER branding job task analysis and employee relations.

Restructured performance management program (PMR) to measure, monitor and improve the workforce.

Developed and employed policies & procedures that resulted in an increase of organizational efficiency.

Mentored and coached members of the leadership team to assist in attaining career progression.

Assured compliance with all local, state and federal employment laws.

Analyzed situations/issues, recognized strategic implications, and applied specialized expertise to generate a favorable outcome.

Enhanced recruiting effectiveness by strategically managing third party and agency relationship.

Counseled employees; handled complaints, questions and concerns; acted as an intermediary in conflict resolution issues.

SHAUNE YOUNG, MA Richmond, VA

PH: 661-***-**** acx1h3@r.postjobfree.com

HR Generalist, Senspex, Fort Irwin, CA 2010 – 2012

Recruited to revamp HR department for a multi-state advanced imaging technologies company that engineers, manufactures and services thermal imaging equipment and wireless transmission systems for the commercial and military industry.

Worked closely with company executives to identify new business opportunities and routinely mentored program supervisors and employees resulting in an increase in productivity.

Effectively processed multi-state payroll & benefit administration and leave for 50+ employees.

Facilitated HR related training for employees in California, New Mexico and Florida.

Maintained employee records and ensured compliance with applicable laws and regulations pertaining to information management.

Responded to all communication from outside agencies regarding unemployment, benefits, workers’ comp wage and hour and other labor issues.

Responsible for the full cycle of recruitment including requisitions, postings, screening, interviewing, presenting offer to selected candidates and ensuring all pre-employment screenings and background checks are completed.

HR Administrator, Symphony House, Victorville, CA 2003 – 2008

Certified by the State of California to manage all aspects of the social service organization to ensure quality care and compliance with Title 22 and other employment laws and regulations.

Incorporated 360-degree feedback process which led to a 50% increase in employee satisfaction.

Managed all functions of the HR department such as new hire orientation, employee relations, payroll administration, employee engagement, annual performance reviews, compliance, compensation analysis, benefits open enrollment, policy deployment and processing leave (FMLA, STD/LTD).

Recruited key talent for exempt and non-exempt employees for open positions throughout the company.

Improved employee-employer relations by suggesting and enforcing an open-door policy for management for each location.

Conducted thorough investigations to mitigate company’s liability in potentially litigious employee relations issues. Utilized company policy and CA labor laws to reach conclusions and documented all findings and suggested corrective actions.

EDUCATION

Master’s in Human Resource Management, National University

Bachelor’s in Criminal Justice, University of LaVerne

PROFESSIONAL AFFLIATIONS

Society of Human Resource Management – SHRM

American Payroll Association - APA

SOFTWARE AND ADDITIONAL SKILLS

MS Word * Excel * Outlook * PP * ADP * QuickBooks * Paychex * People Soft * Taleo * Ultipro * Paycom Organizational Design * Employee Relations * Employment Law * HRIS * Consulting * Research & Development

SHAUNE YOUNG, MA Richmond, VA

PH: 661-***-**** acx1h3@r.postjobfree.com

VOLUNTEER EXPERIENCE

Peaceful Moments 2009-2016

City of Rancho Cucamonga 2015-2016

AREAS OF EXPERIENCE

Retail * Manufacturing * Aerospace * Government Contracts * Beverage * Non-Profit * Social Services * Probation

Medical Devices and Supplies * Mental Health * Education

BS Criminology, Mentoring, Retail, Aerospace, Non Profit, Manufacturing, Diversity, Government Contracts, PM

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