M ARGARET A. DRIVER

**** * ******** *****, **********, Wisconsin 53221

• 4-14-255-**** • m acx1g7@r.postjobfree.com •

SUMMARY OF EXPERIENCE

An accomplished professional with over 30 years of experience in inside sales, accounts payable/receivable and administrative/human resources functions. Expertise in quoting/negotiating prices, customer service/sales, general accounting, collections and administrative support. Strong communication skills working effectively with vendors, customers, employees and management at all levels. Excels in a challenging environment offering excellent problem solving and organizational skills. Extension, Inc - Milwaukee, Wisconsin 6/3/2015-Present Recruiter

Temporary work for the Muscular Dystrophy Association Call business leader at different location to sign them up for fund raising event throughout the Western Milwaukee area. Work only 6 month out of the year. Mahler Clean, Milwaukee, Wisconsin

8/2/14- 6/26/15

Manager

Hi/low dusting, vacuum, clean window and make sure that the other employees have done their job according to their job specification sheet. Part time Synergis Education - Milwaukee, Wisconsin 5/28/13-6/26/14 Junior Accountant 3

Prepare bank deposits

Investigate and resolve customer queries.

Maintain Accounts receivable customer files

Communication with customers via, phone, email or personally Process adjustments

Maintain up-to-date billing system

Follow up, collection and allocating payments

Monitor customers account details for non-payment, delayed payment and other irregularities. Accountemps Temporary Services- Milwaukee, Wisconsin 1/7/13-3/7/13 Junior Accountant 3

Reported to Assistant Director of Finance – Synergis Education Prepare bank deposits

Investigate and resolve customer queries.

Maintain Accounts receivable customer files

Communication with customers via, phone, email or personally Process adjustments

Maintain up-to-date billing system

Follow up, collection and allocating payments

Monitor customers account details for non-payment, delayed payment and other irregularities. SOURCEPOINT STAFFING, Milwaukee, Wisconsin 10/23/12-12/2/12 Assistant Property Adm.

Reported to Property Administrator of Manchester Village Responsible for resident/owners daily request and updated them with monthly minutes from the board of directors. Answered daily incoming calls

Daily residents’ request and work orders for repairs. Processing bi-weekly payroll, printed checks

Accounts receivables and payables

Provide mailing to residents notified them of any repairs that they would be involved in. Made deposits to the bank

Incoming and outgoing mail

ITW SHAKEPROOF, Milwaukee, Wisconsin 7/2/79-11/7/11 A leading manufacturer of fasteners.

Inside Sales Correspondent: 2 000 to 2011

Reported to the Sale Manager Responsible for providing customer service/quotation and data/order entry. C ontacted new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.

A nswered customers' questions about products, prices, availability, product uses and credit terms. Q uoted prices, credit terms and other bid specifications. E mphasized product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

N egotiated prices, terms of sales and service agreements. M aintained customer records using automated systems. I dentified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. P repared sales contracts for orders obtained, and submit orders for processing. S elected the correct products or assisted customers in making product selections, based on customers' needs, product specifications, and applicable regulations. C ollaborated with colleagues to exchange information such as selling strategies and marketing information.

W orked with all EDI customers (Electronic Data Exchange), including issuing credits for customers and order entry.

- Created product classification using Material Data system. Accounts Payable/Receivable Coordinator:

Reported to the Office Manager. Responsible for handling all aspects of AP/AR functions, including invoicing, posting/printing billing, collections, data entry and inter-office cash transfers. P osted payables and cash payments.

P repared journal and general ledger entries, including write-offs and offsets. C hecked figures, postings and documents for entry/mathematical accuracy and proper coding. C lassified, recorded and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

D ebited, credited and total accounts on computer spreadsheets and databases, using specialized accounting software.

R eceived, recorded and banked cash, checks and vouchers. C omplied with federal, state and company policies, procedures and regulations. C ompiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable and profits and losses. C oded documents according to company procedures.

R econciled or noted and reported discrepancies found in records. C reated a special script format to keep Sales up-to-date regarding customers on credit-hold. W orked with Dun & Bradstreet to correct 5 different plants’ account numbers. P ulled D& B reports for new customers to determine credit-worthiness. P erformed collections activities, including customer calls. Human Resources Assistant:

Reported to the Office Manager. Responsible for assisting in various HR functions, including payroll, benefits administration, Workers Comp reports, disability and addition/termination documentation. A ssisted in prospective employee interviewing and new employee orientation. M aintained vacation schedules.

P rovided health insurance updates and handled any employee-related problem. C reated job description and flow charts for employees. PART-TIME EXPERIENCE

HARWOOD PLACE, Milwaukee, Wisconsin 8/11/06-10/15/12 Receptionist:

Responsible for fielding calls on a multiline phone system, distributing mail, dispatching Paratechs or police as needed, setting up rides for tenants, entering work orders for tenant vehicle repairs, typing dinner schedules and filing dinner tickets.

ASSOCIATED BANK, Milwaukee, Wisconsin 8/1/03-6/12/06 Proof Operator 3:

Responsible for data entry, entering checks for processing and obtaining checks from Operators, running batch totals and sending to Lockbox department for deposit. SOURCECORP., Milwaukee, Wisconsin 2000 to 2003

Record Clerk:

Responsible for copying patient records, entering record requests and handling billing/pre-billing requests.

UPS, Milwaukee, Wisconsin 8/01/99 to 6/1/00

Data Entry:

Responsible for auditing packages to ensure proper weight assessment and billing. EDUCATION

A.S., Accounting, Milwaukee Area Technical College, Milwaukee, Wisconsin PROFESSIONAL DEVELOPMENT

Customer Service Reps Handling Inbound & Outbound Calls -2010 Customer Service - 2010

Personal Effectiveness & time Management - 2009 & 2010 OSHA's New Ergonomics Program Standards - 2001

Review of ISO 9000 & QS-9000 Requirements - 2000

OSHA Revised Hazard Communication Standard - 1999

Microsoft Excel 97 Advanced - 1998

Successful Collection Techniques: Clearing A/R Accounts Quickly & Legally - 1998 TECHNICAL SKILLS

Microsoft Excel, Word, PowerPoint; AS400; Lotus Notes; Data General RECOGNITION & AWARDS

United Way Community Campaign - 1998 to 1999

Associate Degree in Accounting

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