Customer Service Microsoft Office
Resume:
Britanie Kimble
Starkville, MS 39759
**************@*****.***
SKILLS
Managing multiple priorities, planning/organizing, interpersonal abilities, communication skills (listening, verbal, written), Microsoft Office, 60+ WPM, proper telephone etiquette, and leadership skills
EXPERIENCE
Sitel, Starkville, MS - Customer Service Representative
April 2016 - Present
•Handle inbound calls within guidelines and goals created by management
•Consistently achieve call quality score goals to meet client and customer satisfaction
JillyBean’s Pail of Paint, Starkville, MS - Sales Associate
October 2014 - April 2016
•Handled large amounts of cash and inventory
•Assisted customers with techniques and strategies
Local Families, Madison, MS - Personal Assistant
August 2013 - September 2014
•Created schedules to manage time
•Ran errands to maintain productivity
First Christian Church, Hermanville, MS - Secretary
February 2011 - July 2013
•Traveled to maintain minutes during meetings
•Screened phone calls and handled all mail, emails, and faxes
EDUCATION
Columbia Southern University, Online - Bachelor Degree - Finance
December 2014- May 2017
Madison Central High School - High School Diploma
August 2009- May 2013
*References available upon request.
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