Michelle McClain

*** **** ***** *****

Hedgesville, WV 25427

301-***-****

EXPERIENCE

CR England – Driver- 6/6/16- present

School 6/6-6/16 Driver 6/17- present

Over the road truck driver- keep schedules on pickup and delivery times- work environment across the US.

American Public University- Financial Aid Specialist- 10/3/11- 6/3/16 Main responsibility work on Title IV calculations. Manage spreadsheets and other duties as assigned. Kaplan University – book keeper/ admin assistant 11/27/06- 9/30/11 Main responsibilities included monitoring and collection of current student payments. Send invoices for current students. Notify current students of past due accounts. Make collection calls when necessary. Completing all the campus accounts payable and working on budget. Process and deposit daily cash to bank. Ordering supplies (stationary and medical scrubs) for campus. Balance P&L report monthly and explain variances. Work with the Veterans Administration on certifying students taking advantage of the GI Bill, talking with each veteran to explain how they can use their benefits. Other duties as assigned Wells Fargo Home Mortgage – Various titles – 1/1990 – 11/2006 Descriptions from earliest to latest job duties

Document Release Department- prepared release documents for homeowners that have paid off their mortgages.

Vault operations- coordinate investor sales. Supervise/coordinate the offsite vault. Collateral Analysis and Delivery- Endorse notes to custodian/investor. Verify accuracy of Notes. Load to database for tracking and investor delivery.

File Management- receipt of closing packages ensuring all documents present and accurate. Cash/Payoff- post mortgage payments. Work on issues with accounts. Work with payoff of mortgages using discretion on waiving of per diem on short payoffs or contacting attorney or 3rd parties to resolve. Research missing mortgage payments

Tax Service- contact tax offices and make homeowners real estate taxes from their escrow accounts. Work on escrow analysis and inform homeowners if shortage or overage in their escrow accounts. Default Operations Support- working with attorneys, investors, or third party regarding Title Claims, Assumptions, Tax Litigations, Junior Lienholder Foreclosures, Mechanics Lien issues, and estate planning/trust requirements. Transfer of titles with release of liability, Fraud issues etc. Worked with Subpoena processing with strict guidelines regarding court dates and fees. EDUCATION

Kaplan University – AAS Business (graduated 7/20/10) Presidents list, Deans List, perfect attendance.

References available upon request.