ALEJANDRO MANRIQUE
**** *. ******** ***** *****, FL 33137 305-***-**** acx0xy@r.postjobfree.com
EXECUTIVE SUMMARY
COMMITMENT LEADERSHIP INTEGRITY
A proven visionary and strategic leader that translates business strategies into maximum profits commensurate with
the best interest of shareholders, customers, employees, and the public. An expert in enhancing profitability;
developing strategic initiatives; and improving efficiency in each segment of a company. Very knowledgeable of
operations, accounting and finance regulations and proven track record of implementing the necessary controls to
ensure compliance. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics.
AREAS OF EXPERTISE
Strategic / Tactical Planning Business Development Process Development
Expense Reduction Staff Productivity Team Builder
Regulatory Compliance P&L Management Operations Management
PROFESSIONAL EXPERIENCE
BOCA RATON/PARKLAND, FL 2016
PRESENT
DUCATIONAL ADVISOR (CONTRACT WORK)
E
Responsible for achieving success metrics by compiling and analysing data for student enrollment, academic
progression, and retention and program outcomes that includes valuable externship/clinical experiences, graduation,
licensure and employment for two campuses in different countys. Develop and execute the campuses annual budget
and growth plan while meeting all state, federal and accrediting agencys standards and regulations .
ACHIEVEMENTS:
Implemented Standardizations of Processes and policies between 2 branches and improved inter departmental
communication. Design and implemented solutions that provide long term scalability
Hired 29 new team members in a 6 month period.Implemented a Hiring process to include onboarding, adequate
PTO tracking and proper coaching standards.
Directly managed Sales process which lead to an increase of new costumers month over month. By coaching,
motivating and training sales forces as well as analysize leads and trends.
Improved retention by 3% which lead to an increase of 4% for graduation rate. Improved Placement rate by 25%
Led executive leadership to develop the strategic roadmap for reporting in the administrative and academic metrics.
Created, defined and implemented KPIs
Improved student satisfaction by improving the learning environment in the classroom as well as student
services experience.(Creating a Student Centric environment)
Improved administrative oversight with Direct supervision in admissions, financial Aid, registration, student
advisement, learning/tutoring center, financial aid, testing, career center, student activities, workforce services.
Enhanced social media marketing campaign to increase numbers of follower, likes and shares in different
platforms. Increased organic traffic which lead to better leads
Improved facility conditions by managing the improvement of facilities at both locations.
CONTINUED
ALEJA NDRO MAN R IQ UE P AGE 3
Improved, wrote and implemented communication between campuses as well as standardization of processes
and policies.
Successful lead an onsite VA audit and prepared all documents for CIE liscense renewal.
FLORIDA VOCATIONAL INSTITUTE MIAMI,FL 2013 2015
AMPUS PRESIDENT
C
Responsible for achieving success metrics for student enrollment, academic progression, and retention and program
outcomes that includes valuable externship/clinical experiences, graduation, licensure and employment. Develop
and execute the campus annual budget and growth plan while meeting all state, federal and accrediting agencys
standards and regulations.
ACHIEVEMENTS:
Received an overall score of 8.4 out of 10 on campus satisfaction for faculty and administrators.
Directly managed the Sales process which resulted in increased revenue from $850k (FY13) to $1.04M (FY14)
to $1.6M (FY15) while maintaining Bad debt below 3% (FY15). Analysize data for trends in order to continue
to improve.
Wrote, translated and evaluated radio, print ads, street banners, flyers and TV scripts/ads in English and Spanish
in order to maximize reach.
Created an FVI YouTube channel, implemented the use of Facebook, Instagram and Twitter. Led redesign of
companys logo. Design look and feel for mall kiosk.
Zero findings for all audits during tenure (2 financial audits and 3 financial aid audits).
Analyzed trends vs results to shift marketing strategy to maximize enrollment.
Created SEO, Geo-fencing and PPC campaigns and shifted as needed
Lead analysis and interpretation of market position based benchmark reports
Helped design look and feel of kiosk wrap and multiple marketing channels used to attract students
Ensure all licenses were up to date and facilities/labs met code and regulations. Negotiated all contracts for new
vendors from cleaning supplies to Microsoft online university.
Hired a total of 14 new team members in a 9 month timeframe.Created Team members developmental plan
which resulted in 3 promotions.
Created HR processes including successful onboarding, time management platform and PTO process.Created
job ads, job descriptions, performance metrics for individual position, performance evaluation templates and
processes to ensure these are successful
Zero citations in a full federal DOE audit, Zero findings in 3 Financial Aid audits,Zero findings in 2 Financial
audits
ALEJA NDRO MAN R IQ UE P AGE 2
Initial and final approval for Pharmacy tech, Medical assistant online, Web and application development and IT
security and cloud in a one year period. Got approvals from our Accrediting agency (COE) Federal DOE (Ecar
for Title IV approval)and State regulatory body(CIE)
Initial and final approval for campus relocation, change of scope, education delivery method (online),
Curriculum change from clock hour to credit hours conversion including prep hours (state and regulatory body).
BROWN MACKIE COLLEGE. MIAMI,FL 2008 2013
EDUCATION MANAGEMENT CORPORATION
AMPUS MANAGER (SATELLITE CAMPUS)
C
Formulate and submit quarterly, annual and long range business plans for the remote location with input from
functional department directors that fit the overall institutional objectives and assure ongoing success of daily
operations.
Responsible for operating and financial objectives and strategic goals for the remote location in collaboration
with functional department directors
In collaboration with the Director of Sales, responsible for new student recruitment goals for the remote location
as part of the overall institutional goal
Assure that human resources are managed and developed to include participation in individual development
plans, annual reviews, and /or corrective action for employees at remote location and in collaboration with
appropriate functional department directors.
Assure compliance for the remote location with federal, state and accreditation standards/regulations, EDMC
system rules, and within overall institutional policies.
Responsible for achieving strategic placement and retention goals in partnership with functional department
directors and as part of the overall institutional goals.
Responsible for the overall management of facilities and technology for the remote location in collaboration
with appropriate functional directors and support personnel
EAN OF STUDENT SERVICES
D
Organized and established a highly efficient department that allowed the organziation to save over $230,000 in expenses over
the last 24 months. Departments reached maximum efficiency within 10 months, more than 13 months ahead of schedule.
Lead senior management business-level discussions and decisions involving business vision and strategy,
standardization of best practices, and project governance oversight.
Conduct regular risk assessments and quality assurance reviews to evaluate compliance with state and federal
entities which required to identify potential gaps in policies, procedures and business processes.
Develop strategies to improve non-performing processes and reduce delinquencies, maximize recoveries and
minimize losses. Identify potential problems and provide guidance to staff in restructuring to minimizie loss.
ACHIEVEMENTS:
Substantially reduced overhead and operating costs through staff reduction and new process implementation. Reduced
Bad debt expense by $230,000 and Administrative Supply expense by $60,000 (employees doubled) in a year
period. Received a credit of $70,000 in bad debt for Q3
Responsible for the collection, revenue recognition and billing of $20 million yearly. Increased Net Retail
Revenue by $127,433 (33%) in a10 month period.
Manage month end/qtr. end closing process for college which includes variance analysis in revenue and expense
forecasts.
Developed and executed strategies which resulted in zero findings in 5 federal audits, 4 state audits, 6 internal
audits (SOX) and 12 programmatic audits in a one year period.
ALEJA NDRO MAN R IQ UE P AGE 3
Evaluate employee performance and make recommendations for personnel actions and recognition of employees
Resulted in 10 promotions of team members. Motivate employees to achieve peak productivity and
performance. Review activities in search of opportunities to improve daily operations, raise the motivational
level of staff and increase cost-efficiency.
Provide leadership to supervisory personnel of the Student Services Department which include: Director of
Student Financial Services, Student Accounting Supervisor, Registrar, Bookstore Manager with 24 staff
members.
PROFESSIONAL ORGANIZATIONS AND AFFILIATIONS
Peruvian American Chamber of Commerce Member
Miami Finance Forum Member
Association of Certified Fraud Examiners Member
EDUCATION
PostGraduate Certificate Fraud Auditing and Financial Analysis
Argosy University
MASTER OF BUSINESS ADMINISTRATION: GLOBAL MANAGEMENT
University of Phoenix
BACHELOR OF SCIENCE: MARKETING AND ADVERTISING
Florida Atlantic University
Fluent in English and Spanish
PROFESSIONAL DEVELOPMENT
Education Management Corporation Executive Development Program Graduate (2011)
Certificate of Attendance-FAPSC,
Serve as team leader and evaluator for accrediting visits (COE).
Attend annual conferences with FAPSC and COE.