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Customer Service Administrative Assistant

Location:
Louisville, KY
Salary:
12.50
Posted:
December 27, 2016

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Resume:

DEACRIT WALLACE

**** ********** ***** ***** **********, KY 40219 502-***-**** acx0wg@r.postjobfree.com

PROFESSIONAL PROFILE

Detail oriented and multifaceted professional with extensive customer service experience in multiple industries.

Talented team member who creates a positive working environment and remaining committed to the medical

profession and to quality patient care.

●Typing Speed of 30 words per minute.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Release of Information

Medical Billing Medical Records Management Patient Registration

Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

Computer Information Systems Medical Transcription Office Accounting Principles of Management

Medical Laws & Ethics Pathophysiology for Medical Office MS Office / MS Word

CERTIFICATION

Pursuing Certified Medical Administrative Assistant (CMAA)

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2016

PROFESSIONAL EXPERIENCE

Once Upon A Child – Louisville, KY 06/2016 –

Present

Floor Runner / Stocker / Warehouse Associate / Customer Service

●Utilizes point of sales computer system to assist customer with purchase transactions.

●Continually restocks sales floor according to company planograms.

●Greets customers politely and professionally as the first point of contact representing the company.

K-Mart – Louisville, KY 05/2014

– 12/2015

Cashier / Customer Service

●Remained up to date with merchandise to better assist customer with product selection.

●Addressed customers with a positive attitude.

●Adhered to safety guidelines when using forklifts and other heavy lift equipment.

●Ensured cash register was balanced before and after shifts.

McDonalds – Louisville, KY 04/2009 –

10/2012

Cashier / Customer Service

●Maintained a clean and sanitary work and dining areas.

●Assisted customer using a point of sales system ensuring the accuracy of cash received.

●Customized item orders according to customer desires.

Kentucky Kingdom Park – Louisville, KY 12/2008

– 01/2009

Photo Booth Operator

●Ensured photo equipment was fully functional and the quality of output was according to company

standards.

●Physically inspected multiple locations throughout theme park and documented and reported equipment

requiring repair.



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