Sales Customer Service
Resume:
JAMES D. ARONSON
BUSINESS DEVELOPMENT/LEAD GENERATION
New York, NY 10040
******.*******@*****.***
James Aronson has extensive career experience managing and developing teams of high- performance sales professionals, securing new business opportunities with Fortune 2000 clients, growing top-line sales, and deepening market share. Core Competencies:
developing sales leads
vetting and qualifying perspective clients and customers
strong organizational, analytical and research skills
massive work ethic
excellent customer service
PROFESSIONAL EMPLOYMENT:
SENIOR BUSINESS SOLUTIONS ADVISOR, North America
Merrill Corporation, December 2011 – November 2016 I am a national Business Solutions Adviser serving as a liaison between our Financial and Legal Services Marketing teams and our Sales organization. My position resides in the Marketing department. In this business development role, I have daily conversations with a variety of business executives including, General Counsel and C-level executives at large corporations, as well as I-Bankers and Senior Litigation Support personnel at some of the nation’s largest law firms and investment banks. I identify and cultivate opportunities for a 200+ person field sales force and co-develop a game plan to turn these opportunities into profitable revenue. I am a highly seasoned professional who consistently leads my team in productivity and, as a result, have received numerous accolades.
BUSINESS DEVELOPMENT MANAGER, North America
Melbourne IT, January 2011 – May 2011
On a daily basis, I drove, secured and nurtured business in North America, for those seeking web-based and domain enterprise solutions. I performed these tasks using email, multiple phone calls (cold and warm calling) as well as networking at several meetings and conventions throughout the year. In this role, I supervised a staff of six Account Executives. LEAD GENERATION MANAGER, Chemical Information Services Vendome Group, July 2007- December 2010
My responsibilities included finding and researching perspective sales leads and turning them over to Sales. I interviewed companies around the globe to verify their legitimacy and vet their interest in our company’s information database, while working toward obtaining subscriptions. I created and distributed invoices to existing customers for renewal of their accounts. I coded and logged past inquiries and product trial usage and maintained the company's database for future contacts.
CAMPAIGN MANAGER, New York City Opera
DCM Inc. March 2004 – June 2007
As Campaign Manager, I successfully ran a sales and fundraising campaign for The New York City Opera, achieving high-volume sales of opera subscriptions and donations through cold calling. I supervised one dozen employees and provided one-on-one instruction to all sales associates in sales and customer service techniques. SOFTWARE SKILLS:
SharePoint, Sales Force, Microsoft Office 360 (Word, Excel, Outlook) and Maximizer (CIS Exclusive Software), Social Media (LinkedIn, Facebook, Yammer, Twitter) EDUCATION:
Slippery Rock University, Slippery Rock, PA
BA English/Writing (Minor in Communications); BS Education
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