DAVID GELLERMAN
acx0pv@r.postjobfree.com
***** **** *** *, ******** MN 55442
PERSONNEL DIRECTOR
MANAGERIAL/SUPERVISOR POSITION
MINNESOTA
Dear Personnel Director,
I saw your Managerial position on Monster.com. I feel that with 13 years as General Manager including 10 years of experience as manager of the customer service department at Global Glove & Safety Mfg. Inc., I would be a great fit with your company
My background in the safety industry along with 6 Sigma Lean Management, inventory management, Quality Control of over 1800 SKUs could be beneficial as well. Responsibilities included the interviewing, hiring, and managing over 100 employees. I managed the warehouse, the customer service department, facilities management of 100,000 square foot facility, and $11M in inventory.
General Manager of Global Glove & Safety Mfg. Inc.
We took a “start-up” safety business company from 2 people and zero sales to $25 Million annual sales. Global Glove grew to 30 employees, 35 sales reps and 4 regional managers. My responsibilities included: interviewing and hiring of over a 100 employees, working with 35 sales reps and 4 regional sales managers. I oversaw all warehouse functions from receiving to shipping, including both international and domestic shipments. My responsibilities also included direct relationship with all of our largest customers. One of my other areas of expertise is customer service, I trained and managed CSR Team that was always complimented on the efficiency, professionalism and courtesy by our customers. I was backup on the phones and order entry whenever needed, with an expertise in resolving customer issues. I have worked closely with logistic companies (CH Robinson, Airgroup, U.S. Group Consolidators and occasionally with Koch, Fed Ex, UPS.
Proficiencies include: Powerpoint, Photoshop, Illustrator, Word, Excel, Quickbooks, Profit 21, Outlook, Lean 6 Sigma Management
Thank you and I look forward to any correspondence with you, Sincerely, David Gellerman
12/26/2016
David Gellerman
acx0pv@r.postjobfree.com
10620 47th Ave N, Plymouth MN 55442
Experience
January 2003 – February 2016
General Manager/Customer Service Manager/Warehouse Manager
Global Glove & Safety Mfg. Inc. 13915 Radium St NW, Ramsey MN 55303
Accomplishments:
Interview, hire, train, all personnel
Set up all new procedures in a start-up company to $25M annual sales (fluid situation)
Helped design new P.P.E. for both Industrial and retail markets
10 years CSR experience with 6 years CSR manager, hired, trained, reviewed CSR Team
Created catalogs, sales sheets, launched new products,
Wrote all PR in business journals
Launched website for Global Glove & Safety Mfg Inc
Manage 30 employees, 4 regional managers, 35 sales reps.
Provided resolution to all customer issues, big or small
Analyze and solve all major issues with a resolve that was amicable
Warehouse manager for 10 years
Interview, hire, release employees from every department
Facilities management of 100,000 sq. ft. building
Inventory management of $11M worth of inventory
Contact point person for all issues with all customers
Monitor and track international and domestic shipping
Handle Trade show designs of booths from 10 X 10 to 600 Square feet
Pack the booths including all samples, set up, tear down, handle shipping logistics to and from shows
Order all show materials and labor in timely fashion to get all available discounts
Write new product PR for trade journals
Schedule booth time slots up to 35 reps
1989 to 2002 Fingerhut Companies Minnetonka, MN
Creative Manager/Senior Art Director
Worked and designed on catalogues (about 25-35 a year) and multi-part personalized mailings in every department
Over the 14 years, managed approximately 100 employees and over saw their design work.
Worked in sweepstakes, customer retention, new customer sales on said catalogues and mailings
Designed a number of “controls’ that were the benchmark for years to match sales against
Started an “upscale” catalog area that was designed for higher end customers named “Treasure Creek”.
It was very successful new program.
Skills
Photoshop, Powerpoint, Word, Excel, Illustrator, Quickbooks, Profit 21, Outlook
Education
St Thomas University, 6 Sigma Lean Management Certification
North Hennepin Community College- Associate of Arts
North Hennepin Technical College- 2year Commercial Art Certificate
Won the local Decca Olympics for Commercial Art and represented Minnesota in national Decca Olympics