Princess Hardy Parson

***** ***** ****, **********, ** 22193

Phone: 571-***-**** (c) 703-***-**** (h)

acx0nn@r.postjobfree.com

Medical Assistant / Front desk Coordinator

Multitalented and persistent administrative professional seeking a rewarding position in a medical and/ or administrative industry. Strong communication and customer service skills Offering high energy, empathetic patient care, and environmental control services brings remarkable office efficiency and supports a positive work culture. Ability to learn new concepts quickly, communicates ideas effectively, and works under pressure.

Experienced in varied and increasingly responsible experience in administrative capacities. Outgoing personality, and thrives on helping others with tact and diplomacy. Highly skilled in managing multiple tasks, high call volumes, while handling in person inquires. Education And Certifications

Stratford University, Woodbridge, VA

Associates Applied Health Science/Medical Assisting, June 2014 National Healthcareer Association

Certified Clinical Medical Assistant (CCMA)

08 2017

BASIC LIFE SUPPORT for healthcare providers. American Heart Association (CPR and AED) Program 10/2016

Adult and Pediatric CPR and First aide

American Red Cross

3/2018

Cosmetologist Licensed Department of Professional and Occupational Regulation Commonwealth of VA

Special Skills

● Punctual / Reliable

● Customer Service

● Correspondence

● Patient Education

● Record maintenance

● Calendar coordination

● Office procedures

● Medical Terminology

● Confidentiality

● Track inventory

● Supplies Management

● Phlebotomy

● Detailed Oriented

Technical expertise

Office Equipment: Fax machines, photocopiers, paging systems, and general office equipment.

Epic System

Computer Data Entry

Electronic Medical Record System

CareFusion

Aetna

MS Office: MS Suite; PowerPoint, Access, Word and Excel. Clinical Skills

● Triage patients

● Measuring vital signs and recording

● Preparing patients for examinations

● Perform EKG

● Administering vaccines/ Blood draw/ blood glucose

● Performing routine screening and lab test

● Maintaining medical supplies prep exam rooms and sterilizing instruments

● Assist in medical procedures

Professional Experience

Patient Safety Associate

Metropolitan Healthcare Services

Inova Fairfax Medical Campus

3/2016

Under the supervision of an RN, provides close observation of patients. Assists in the provision of a safe and clean environment. Promotes the therapeutic milieu and the efficiency of the nursing team. Provides assistance with activities of daily living, unless the patient needs are such that adverse health consequences are predictable. Supports System and Nursing Strategic Plans

Obtains verbal report from the patient’s nurse to include information regarding the patient’s identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special consideration (NPO, bed alarms, etc.).

Positions self in patient room at bedside to maintain constant visual observation of the patient. Never leaves the patient alone or out of sight unless specifically instructed by the nurse.

Obtains instruction from nurse regarding ambulation limitations and course of action for redirection of patient if needed.

Maintains the privacy and security of all confidential and protected health information

Observant of the patient’s activity and behavior and communicates on a regular basis to the nurse.

Provides for patient comfort, safety, and satisfaction. Clinical Technician 1

Inova Fairfax Hospital NICU Fairfax, VA 10/2014

1/2015

Assisted in the delivery of direct patient care under the supervision of the Registered Nurse. Communicates and collaborates with care team members implement the plan of care to meet individualized and developmental patient care outcomes Ensured all patients information was charted into system with accuracy. Provided and coordinated safe patient care according to established policies and procedures. Communicates patient's progress toward desired outcomes as well changes in patient status to the Registered Nurse in a timely manner.

Performed heel stick in correct order of draw used sweet ease sucrose for infant soothing and labeled correctly.

Care for patients diligently who are under bilirubin light, on oxygen and in isolation. Assisted with neonatal feedings in a timely manner and observe patient for any stress signals. Monitored vital signs and recognize neonatal events such as infant destats or bradycardia gave appropriate stimulation and reported immediately to RN. Weighed patients, gave infant baths, weighed, and placed there leads back on in correct position. Linen changes, assisted in parent teachings and involved them in activities of daily living.

Demonstrated patient safety at all times, ID band check for patients MRN and parents for verification. Double check specimen with another clinical or RN. For patients in isolation used appropriate PPE such as isolation gown, mask and gloves. Setup admission spot for new patients and took down spot for discharged patients Assessed patients or visitors needs, and directed them to appropriate department with escort if needed

Cross trained as unit secretary

Transported variety of materials that included medical records, specimens, general supplies and supply carts, films, reports, mail, and other items directed by Supervisor. Answered a high volume of calls in a professional manner and other clerical duties such as filing, copying, fax, and data entry.

Kept the admission desk clean with the highest quality in organization. Document all changes throughout the day on shift report. Verified and screened all parents and visitors by our safety precaution Verified unit census changes throughout shift and documented. Input new admissions in our system from within or outside hospital, made new patient charts, transferred patients and discharged patients

Medical Assistant extern

Manassas Primary Care and Travel Manassas, VA 05/2014 07/2014 Operated Electronic Medical Record system

Protecting patients' rights by maintaining confidentiality. Schedule and verified appointments.

Ensured all patient demographics and billing information were entered correctly at time of check in.

Obtain and document patient's current medical history, chief complaints,drug history and allergy history on appropriate document.

Check patient's vital signs, to include temperature, blood pressure, respiration, pulse, and weight.

Provided optimal level of customer service and professionalism to resolve customer issues. Obtain signed statements and maintain HIPAA regulations. Collected co pays at check in, and recorded payments and bill some self pay patients. Verified patients insurance

Performed venipuncture/capillary blood draw, urinalysis dip stick, and ekg delegated by doctor. Prepared patients examination room prior to patient arrival and sanitized and cleaned after each patient

Greeted and assisted patients, answering all questions with a positive demeanor. Provided visitors with information adhering to all regulations and policies. Related Experience

Teacher

Nikki Christian Daycare Woodbridge VA 8/2015 2/2016 Greeted each parent and child

Assist with meal prep and servings throughout the day Keep attendance daily up to date and accurate

Maintain a clean environment for the children

Make sure each child is in sight and sound of you at all times Assisted child with potty training

Floated to any class when required

Prepared lesson plans which included sensory activities etc.. Nanny 2/2015 8/2015

Care.com Woodbridge, VA

Prepared and had child dressed for the day

Made bottles daily as well cleaned and sanitized them. Made homemade wipe solutions for cloth wipe

Kept cloth diapers stocked and washed laundry as needed Create a stimulating, nurturing, and safe environment for the child as well as age appropriate sensory activities

Teacher

Minnieland Academy Woodbridge, VA 10/2013 08/2014

Greeted each parent in professional manner and received child. Establish and maintain a safe and healthy environment Assisted child with potty training

Help child with feedings and changings at appropriate time Developed a parent teacher relationship with each child parent to be able to communicate efficiently about their child’s day.

Practice basic health screening of children on a daily basis i.e. Document on any changes during the day in the child as well as feedings and changes in detail. Developed a lesson plan for appropriate age group with sensory activities. Hair Stylist

Hair Cuttery Woodbridge, VA 12/2012 10/2013 (04/2008 12/2008) Scheduled appointments for clients with myself and other employees Performed a thorough consultation on any client to get exactly what they desire in the finished look

Greeted and welcomed clients into the waiting area and gave estimate wait time Swept cut hair and cleaned shampooing stations

Colored, highlighted and treated hundreds of clients' hair with state of the art techniques Introduced Keratin treatment to clients

Cut and styled hair, specializing in natural hair and hairstyles for bridal and prom parties Responsible for eyebrow waxing

Kept a neat booth area for the clients comfort

Teacher aide/Front Desk Administrator

Dale City Christian Child Development Center and Christian Academy 03/2011 09/2012

(06/2006 2010)

Greeted each parent and child

Assist with meal prep and servings throughout the day Assisted child with potty training

Keep attendance daily up to date and accurate

Maintain a clean environment for the children

Make sure each child is in sight and sound of you at all times Assisted teacher with teaching the ABEKA Curriculum Greeted each guest

Supervision of the signing in and out of each visitor as well as check out of child with proper guardian

Answered each phone call in a timely and politely manner then retrieved as much information from caller to better direct the callers needed

Typed up any documents using word and filled and necessary documents Kept secretary desk organized and clean

Provided a variety of administrative support to faculty staff for smooth running of building Teacher

Kids Haven Killeen, TX 10/2010 03/2011

Greeted each parent in professional manner and received child. Maintained student to teacher ratio

Assisted with meal prep

Help child with feedings and changings at appropriate time Developed a parent teacher relationship with each child parent to be able to communicate efficiently about their child’s day.

Maintained a clean and safe environment for classroom and children Document on any changes during the day in the child as well as feedings and changes in detail. Developed a study plans each week for appropriate age group with sensory activities. Awards and Certifications

Dale City Christian Church Multicultural Senior Scholarship Recipient

Dale City Christian Multicultural Junior Service Award

President Obama 2012 Campaign Volunteer

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