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Customer Service Sales

Location:
Calgary, AB, Canada
Posted:
December 25, 2016

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Resume:

Umesh Khatiwada

** *********** **, **, *******, AB T3B 4Y9

Phone no~ +1-587-***-****~acx0gy@r.postjobfree.com

Creative and passionate Pastry Chef/ Line Cook with experience and education in a broad range of specialty baking techniques, Detail-oriented professional with a flair for creating custom desserts and orders, including dough, mixes and finishing products. Proven dedication to product and ability to exceed customer expectations,

As I am looking to work as a suitable post in hotels or restaurants with an aim of putting into effective used years of culinary experience,

I am able to supervise, manage the kitchen, order and inventory (computer job) etc based on the place where I am allowed to do so and can modify with different product in need with rooted in quality and focusing on consistency and presentation.

Baked Goods Production Food Safety Standards Customer Service Adaptability

Food & Beverage Operations Team Leadership Presentation & display

Quality and innovation Consistency

DEVELOPMENT

Pastry Chef,

Since February, 2013 till Present, Orchid Pastry, Calgary

At Orchid Pastry serving fresh and best ingredients and providing to customer with a large selection of delectable pastries and desserts for the special occasion such as birthday, wedding and parties with passion and high level of standard.

Providing and bite size desserts like mini tarts, petit four secs, assorted cookies, macaroons for all group dinners or events,

Customized cakes and varieties of high end plated desserts as needed by customer with full satisfaction.

Prepared wholesale production for the hotels, golf courses, restaurants, casinos and some other catering company as well.

Line Cook,

Nottingham’s Pub and Restaurant Inc., Calgary,

Since February, 2013 till Present

Family friendly Pub where customer always enjoy great food with great quality

Prepared foods, sandwiches, salads, salad dressing and condiment sauces, verities of soups, main courses with a la carte serving.

Ensure safe raw food storage, operated stoves, food processors, steamers, slicers and ovens, maintained a sanitary work environment in compliance with all applicable codes and safety best practices

Presented customer with options for specialty orders and explained the differences between products.

Having strong interpersonal skills with self-discipline and have a ability to work on own initiatives with an attitude of hard work

Able to Prepare short order and all kinds of meals( Buffet, Breakfast, Lunch & Dinner)

Maintain always food supplies and equipment.

Supervising food service Assistants and kitchen staff

Pastry Chef de Party, Cook

Since Oct, 2008 to January 2013, Paul Restaurant (Azadea Group), Dubai

Catered to the Mirdif City Centre, offering customized and specialty western and continental foods and desserts, including numbers of varieties of petit fours, tarts and cakes, created desserts, provided customer service, and consume the maintenance of a clean and efficient working area.

Crafted a variety of desserts comprised of dough mixes, and finishing products such as sweet tarts, shortbreads, savoury pies, quiches, petit fours, Danish pastries and éclairs.

The best place where I have gain combine experience of baking and cooking as well.

Corporate a broad range of mixes to meet an assortment of taste including crème patisserie, lemon curd, almond crème, ganache and sponge mix.

To prepare variety of cakes, mille feuille, éclairs, tarts, flans, and plated desserts.

Work as a line cook as well help the kitchen with a la carte serving. Prepared variety of food, soup, sauces and the rest of the list items according to kitchen menu.

Presented customer with options for specialty orders and explained the differences between products.

Promoted sales through quality service, effective product displays, and product knowledge

Pastry Commis,

Since Aug 2005 to January 2008, Gerard French Patisserie, Dubai

Executed all pastry production especially for the government clientele, applied mastery of pastry cooking philosophies and techniques to produce fare that received accolades from the satisfied customer and local reviewers,

Created pastries for including top government honourable personnel

Assisting the senior chef with menu planning and food purchases and requisitions

Ensuring that pastries and desserts are prepared with quality and presentation in a timely manner and served to the clients

Carried out various tests on new pastry and desserts recipes and discussed on pairing of desserts with other chef.

Ensuring various apprentice and goods required in kitchen.

ACHIEVEMENTS

Letter of Appreciations for the hard work:

May 16, 2010, Paul Restaurant, Dubai, UAE

Congratulation Letter on Achievement of High Sales:

May 24, 2011, Paul Restaurant, Dubai, UAE

ACADEMIC QUALIFICATION & TRAINNING

Proficiency Certificate Level, Tribhuvan University(TU), 2004

Proficient in MS-Office Suite.

AFFILIATIONS

Member - Nepal Red cross

COMMUNITY

Cook, Trainee

HOBBIES AND INTEREST

Reading, Writing, Playing Football

Adapting new concept & recipes

REFERENCE

Available upon request.

I hereby state and confirm that the above information is based upon my knowledge, experiences and up to date.

Umesh Khatiwada



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