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Customer Service Medical Billing

Location:
Wilmington, DE
Posted:
December 25, 2016

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Resume:

April Wilson

**** **** ********* ******, *** ***, Baltimore, MD 21215 • Tel: 443-***-**** • C ell: 443-***-**** Email: acx0e1@r.postjobfree.com

Objective

To obtain a rewarding and challenging position which in order to utilize my Medical Billing and Coding experience,as well as my transferable Customer Service skills.

Skills Profile

ICD-9, CPT-10, HCPCS Procedural Coding, Direct Deposit Authorization Form, Medical Terminology, Schedule Appointments, HIPAA Understanding, Claim Entry, Compliance, Excellent Phone and Interpersonal Skills Work Experience

Staffmark Temp Agency - Baltimore, MD Aug 2013 –Nov 2013 Medical Claims Processor

● Posted Medical credit balances for physicians

● Obtain Pre-Authorizations

● Conduct Insurance Follow-up

● Perform Billing/Collections Procedures

● Conduct Explanation of Benefits (EOBs)

● Insurance Form Preparation

Staffmark Temp Agency - Baltimore, MD Oct 2009 - Jul 2013 Accounts Payable

● Responsible for procurement of daily transactions accounts

● Processed payments of existing accounts, cash, checks, and/or charges

● Initiated new accounts by verifying credit/bank references

● Responsible for routine administrative duties: answering customer inquiries by phone, sorting incoming mail, faxing, filing contract documents

● Accountable for tracking and logging invoices

Staffmark Temp Agency - Baltimore, MD May 2007 - Aug 2009 Logistics/Osteocel Technician

● Clinician assistant for Stem Cell Research

● Monitored time frame of viability for human cellar tissues according to OSHA regulations.

● Applied liquid chemical compounds to finished specimens for refrigeration National Collections Organization, Baltimore, MD Jul 2004 - Mar 2007 Collections Specialist

● Reconciled of professional and personal accounts

● Negotiated plans for payment terms

● Utilized practice software; Skipped Trace Debtors “to locate debtors unidentifiable by change of address and/ or contact numbers

● Constantly follow up with accounts via phone calls and mail correspondence. Department of Public Safety and Correctional Services - Baltimore, MD Feb 2002 - Jan 2004 Police Communications Operator

● Validated warrant status of nation-wide Law Enforcement agencies

● Dispatched radio correspondence to home detainees to verify compliance. Education

TESST College of Technology – Towson January 2013

Medical Billing and Coding Specialist



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