ANDREW J. MURPHY
**** ******* ****** *******, ******** 60647 614-***-**** acx0df@r.postjobfree.com COMMUNICATIONS AND DEVELOPMENT PROFESSIONAL WITH MORE THAN 15 YEARS SPECIALIZED EXPERIENCE IN STRATEGIC COMMUNICATIONS, FUNDRAISING, EVENTS AND RELATIONSHIP BUILDING. EXPERIENCE
JPMorgan Chase & Co., Chicago, Illinois / Columbus, Ohio Communications Associate (Consultant, Consumer & Community Banking) May, 2016 – present
TECHNICAL WRITING & EDITING: Collaborate with middle- to senior-level management across lines of business to determine key messages and build communications strategy; write customer-focused informational and procedural content (servicing letters, emails, text messages, FAQs, etc.) that strengthen relationships and align with the Chase brand voice; provide final editorial review to ensure consistent, error-free content.
PROJECT MANAGEMENT: Arrange and lead meetings; negotiate with business, compliance and legal stakeholders to gain consensus and approvals; build project plans and tools to prioritize work and track deliverables; manage shifting priorities to meet deadlines. Glenn Avenue Soap Company, Columbus, Ohio
Marketing Communications Strategist October, 2015 – present
BRANDING: Refine and strengthen brand identity for emerging natural craft soap and skincare business.
COMMUNICATIONS: Plan and execute customer-facing communications, including email marketing, print collateral, web content, social media.
PUBLIC RELATIONS & EVENTS: Drive strategy for advertising, product promotion and publicity around opening of new retail space; leverage events and strategic partnerships to increase brand awareness and drive sales.
SALES: Grow commercial business through development of marketing materials and targeted sales outreach. Mid-Ohio Foodbank, Grove City, Ohio
Corporate Engagement Manager January, 2009 – July, 2015
FUNDRAISING & ACCOUNT MANAGEMENT: Grew the Operation Feed community giving campaign to $2.5+ million in annual revenue
(30% increase over five years); managed a rotating portfolio of corporate entities (including OhioHealth, Big Lots!, EXPRESS, Mt. Carmel Health, BakerHostetler) to strengthen relationships and expand philanthropic support and employee engagement.
PARTNER ENGAGEMENT: Identified and strategically recruited new participating organizations, sponsorship opportunities and donors; implemented outreach plan for organizations and sponsors, including written development collaterals, solicitation and stewardship materials; designed and facilitated meetings (training sessions, committee sessions, focus groups, etc.); served as the leader/staff liaison of steering committees; represented the organization via speaking engagements and facility tours.
MARKETING STRATEGY & COMMUNICATIONS: Overhauled the print collateral, video resources and web tools supporting corporate engagement fundraising efforts; developed and implemented a comprehensive communications program including email solicitation, direct mail, newsletter, web resources and social media; contributed to organizational media relations and social media efforts.
EVENTS: Executed dozens of events, including innovative campaign kick-off and finale programs, annual community restaurant dine-out initiative
(75% revenue growth & 100+ new partners over six years) and educational panel discussions; served as liaison for other third party benefits.
ADMINISTRATIVE & RECORDKEEPING: Tracked budgets and fundraising results for grant and sponsorship reporting; maintained records for prospects and donor base; measured and reported effectiveness of programs and strategies to support continuous improvement and growth. McGraw-Hill Education, Columbus, Ohio
Assistant Editor November, 2006 – January, 2009
PROJECT MANAGEMENT: Produced instructional materials for reading and English language development classrooms; managed freelance writers & editors; oversaw project staff; coordinated with writers & production/layout staff to ensure all printer deadlines met; worked with state Board of Education content guidelines and writers to specify scope and sequence of material to be produced.
WRITING & EDITING: Wrote content and revised materials; developed prototypes for new products; created art and photo specifications; edited material for content, style, length and grade-level appropriateness; applied product line changes to Spanish language editions and verified accuracy
& functionality of Spanish language translations.
Yes on Issue 3 Committee, Columbus, Ohio
Communications & Operations Coordinator May, 2006 – November, 2006
RELATIONSHIP MANAGEMENT: Coordinated operations and communications components of a state-wide campaign/ballot-initiative, managing a staff of 4 and serving as liaison between campaign stakeholders, communications team, field/grassroots organization and volunteer groups.
COMMUNICATIONS: Assisted communications team with writing and editing of press releases and print/electronic communication materials, maintenance of web site and blog, public relations duties (media events, routing of inquiries, monitoring of coverage, creation of stakeholder media summaries); translated marketing materials into Spanish.
OPERATIONS: Coordinated financials/accounts payable; managed recruiting and logistics of television commercial castings/shoots; coordinated training sessions/materials for volunteers; sourced and coordinated print jobs, working with graphic designers and printers to ensure deadlines met.
SPECIAL PROJECTS: Assisted Campaign Manager with operational tasks, management of $23 million budget, special projects; planned events/meetings; managed Speakers Bureau initiative. Franklin University, Columbus, Ohio
Writing Coach September, 2005 – January, 2012
INSTRUCTION: Provided writing and English language coaching to undergraduate and MBA students; analyzed writing abilities and delivered feedback for empowering students to become better writers.
COURSE DEVELOPMENT: Designed and conducted face-to-face and online workshops to address student learning gaps. Lane Bryant, Columbus, Ohio
Contract Brand Presentation / Marketing Coordinator October, 2004 – May, 2006
ADMINISTRATIVE: Managed departmental calendars, budgets & expense reporting; built reports/presentations; planned meetings.
SPECIAL PROJECTS: Coordinated logistics and travel arrangements for national publicity tour to support new product launch; managed organization/ record retention initiative in preparation for transfer to new office building; assisted with visual merchandising projects, merchandise prototyping, store communication preparation, floor set photos/write-ups. Nationwide, Columbus, Ohio
Community Programs Coordinator November, 2001 – August, 2003
PROGRAM MANAGEMENT: Coordinated corporate philanthropic initiatives, including national Red Cross partnership and supervision of on-site blood donation facility; $6 million United Way campaign; organization of math tutoring program with Columbus Public Schools; organization of annual fundraising drives to benefit local charitable organizations.
COMMUNICATIONS & MARKETING: Developed and wrote internal communications to promote employee awareness of community initiatives; marketed community initiatives through original print materials, digital graphics, speaking engagements, other creative means; created communication plans for assigned programs.
EVENTS: Planned and executed events for donor appreciation, volunteer recognition and community need awareness (logistics, program and speaker coordination, facility and vendor relationships, atmosphere/space planning, etc.).
VOLUNTEER ENGAGEMENT: Recruited, trained and coordinated volunteers for assigned programs (donor center staff and phone recruiters, United Way campaign chairs, tutors, event volunteers, fundraising drive volunteers, etc.).
RELATIONSHIP MANAGEMENT: Nurtured relationships between Nationwide and non-profit partners; encouraged enterprise associates to donate time and dollars through company-sponsored community involvement opportunities.
ADMINISTRATIVE: Tracked and managed program budgets of over $100,000, implemented evaluation process for assigned programs, developed results reporting tools for executive analysis of fundraising campaign trends. Marketing Assistant October, 1999 – October, 2001
COMMUNICATIONS: Wrote announcements, articles, customer correspondence; edited copy for monthly newsletters; designed business presentations, assisted with layout/design of marketing materials.
SPECIAL PROJECTS: Planned business owner meetings & department events; assisted with associate training & evaluation efforts; organized client tours/visits; built spreadsheets & databases to track budget expenses; designed tools to evaluate employee satisfaction and project effectiveness.
SKILLS
Strategic Communications
Project Management
Relationship Management
Marketing Collateral Production
Event Planning
Web Content Management
Digital Marketing & Social Media
Strategy
Writing/Editing
Graphic Design
Budget Management
Program Coordination
Strategic Partnership Identification
Fundraising
Prospect Research
Public Speaking
Meeting Facilitation
(Art of Hosting, Appreciative Inquiry)
Spanish Language
Adobe Creative Suite
Microsoft Products
Constituent Data, Communication &
Workflow Platforms (Convio,
DonorQuest, Constant Contact,
Hootsuite, SharePoint, InStream)
AFFILIATIONS & INVOLVEMENTS
Central Ohio Association of Fundraising Professionals – Education Program Committee
Community Shares of Mid Ohio – Young Nonprofit Professionals Network Advisory Council
United Way of Central Ohio’s Pride Leadership Board Service Training Program (Cycle 7) EDUCATION
Denison University, Granville, Ohio
B.A., Communication & English cum laude, May 1999
Dean’s list, independent honors research in mass media theory Universidad Autonoma de Madrid, Spain
Program in Spanish Literature and Philology, 2003-2004
Completed advanced-level coursework in Spanish language and literature, English as a Second Language teaching methodology.
Developed fluent Spanish language skills: reading, writing, speaking, listening.