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Communications Professional, 15+ Years Specialized Experience

Location:
Chicago, IL
Posted:
December 25, 2016

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Resume:

ANDREW J. MURPHY

**** ******* ****** *******, ******** 60647 614-***-**** acx0df@r.postjobfree.com COMMUNICATIONS AND DEVELOPMENT PROFESSIONAL WITH MORE THAN 15 YEARS SPECIALIZED EXPERIENCE IN STRATEGIC COMMUNICATIONS, FUNDRAISING, EVENTS AND RELATIONSHIP BUILDING. EXPERIENCE

JPMorgan Chase & Co., Chicago, Illinois / Columbus, Ohio Communications Associate (Consultant, Consumer & Community Banking) May, 2016 – present

TECHNICAL WRITING & EDITING: Collaborate with middle- to senior-level management across lines of business to determine key messages and build communications strategy; write customer-focused informational and procedural content (servicing letters, emails, text messages, FAQs, etc.) that strengthen relationships and align with the Chase brand voice; provide final editorial review to ensure consistent, error-free content.

PROJECT MANAGEMENT: Arrange and lead meetings; negotiate with business, compliance and legal stakeholders to gain consensus and approvals; build project plans and tools to prioritize work and track deliverables; manage shifting priorities to meet deadlines. Glenn Avenue Soap Company, Columbus, Ohio

Marketing Communications Strategist October, 2015 – present

BRANDING: Refine and strengthen brand identity for emerging natural craft soap and skincare business.

COMMUNICATIONS: Plan and execute customer-facing communications, including email marketing, print collateral, web content, social media.

PUBLIC RELATIONS & EVENTS: Drive strategy for advertising, product promotion and publicity around opening of new retail space; leverage events and strategic partnerships to increase brand awareness and drive sales.

SALES: Grow commercial business through development of marketing materials and targeted sales outreach. Mid-Ohio Foodbank, Grove City, Ohio

Corporate Engagement Manager January, 2009 – July, 2015

FUNDRAISING & ACCOUNT MANAGEMENT: Grew the Operation Feed community giving campaign to $2.5+ million in annual revenue

(30% increase over five years); managed a rotating portfolio of corporate entities (including OhioHealth, Big Lots!, EXPRESS, Mt. Carmel Health, BakerHostetler) to strengthen relationships and expand philanthropic support and employee engagement.

PARTNER ENGAGEMENT: Identified and strategically recruited new participating organizations, sponsorship opportunities and donors; implemented outreach plan for organizations and sponsors, including written development collaterals, solicitation and stewardship materials; designed and facilitated meetings (training sessions, committee sessions, focus groups, etc.); served as the leader/staff liaison of steering committees; represented the organization via speaking engagements and facility tours.

MARKETING STRATEGY & COMMUNICATIONS: Overhauled the print collateral, video resources and web tools supporting corporate engagement fundraising efforts; developed and implemented a comprehensive communications program including email solicitation, direct mail, newsletter, web resources and social media; contributed to organizational media relations and social media efforts.

EVENTS: Executed dozens of events, including innovative campaign kick-off and finale programs, annual community restaurant dine-out initiative

(75% revenue growth & 100+ new partners over six years) and educational panel discussions; served as liaison for other third party benefits.

ADMINISTRATIVE & RECORDKEEPING: Tracked budgets and fundraising results for grant and sponsorship reporting; maintained records for prospects and donor base; measured and reported effectiveness of programs and strategies to support continuous improvement and growth. McGraw-Hill Education, Columbus, Ohio

Assistant Editor November, 2006 – January, 2009

PROJECT MANAGEMENT: Produced instructional materials for reading and English language development classrooms; managed freelance writers & editors; oversaw project staff; coordinated with writers & production/layout staff to ensure all printer deadlines met; worked with state Board of Education content guidelines and writers to specify scope and sequence of material to be produced.

WRITING & EDITING: Wrote content and revised materials; developed prototypes for new products; created art and photo specifications; edited material for content, style, length and grade-level appropriateness; applied product line changes to Spanish language editions and verified accuracy

& functionality of Spanish language translations.

Yes on Issue 3 Committee, Columbus, Ohio

Communications & Operations Coordinator May, 2006 – November, 2006

RELATIONSHIP MANAGEMENT: Coordinated operations and communications components of a state-wide campaign/ballot-initiative, managing a staff of 4 and serving as liaison between campaign stakeholders, communications team, field/grassroots organization and volunteer groups.

COMMUNICATIONS: Assisted communications team with writing and editing of press releases and print/electronic communication materials, maintenance of web site and blog, public relations duties (media events, routing of inquiries, monitoring of coverage, creation of stakeholder media summaries); translated marketing materials into Spanish.

OPERATIONS: Coordinated financials/accounts payable; managed recruiting and logistics of television commercial castings/shoots; coordinated training sessions/materials for volunteers; sourced and coordinated print jobs, working with graphic designers and printers to ensure deadlines met.

SPECIAL PROJECTS: Assisted Campaign Manager with operational tasks, management of $23 million budget, special projects; planned events/meetings; managed Speakers Bureau initiative. Franklin University, Columbus, Ohio

Writing Coach September, 2005 – January, 2012

INSTRUCTION: Provided writing and English language coaching to undergraduate and MBA students; analyzed writing abilities and delivered feedback for empowering students to become better writers.

COURSE DEVELOPMENT: Designed and conducted face-to-face and online workshops to address student learning gaps. Lane Bryant, Columbus, Ohio

Contract Brand Presentation / Marketing Coordinator October, 2004 – May, 2006

ADMINISTRATIVE: Managed departmental calendars, budgets & expense reporting; built reports/presentations; planned meetings.

SPECIAL PROJECTS: Coordinated logistics and travel arrangements for national publicity tour to support new product launch; managed organization/ record retention initiative in preparation for transfer to new office building; assisted with visual merchandising projects, merchandise prototyping, store communication preparation, floor set photos/write-ups. Nationwide, Columbus, Ohio

Community Programs Coordinator November, 2001 – August, 2003

PROGRAM MANAGEMENT: Coordinated corporate philanthropic initiatives, including national Red Cross partnership and supervision of on-site blood donation facility; $6 million United Way campaign; organization of math tutoring program with Columbus Public Schools; organization of annual fundraising drives to benefit local charitable organizations.

COMMUNICATIONS & MARKETING: Developed and wrote internal communications to promote employee awareness of community initiatives; marketed community initiatives through original print materials, digital graphics, speaking engagements, other creative means; created communication plans for assigned programs.

EVENTS: Planned and executed events for donor appreciation, volunteer recognition and community need awareness (logistics, program and speaker coordination, facility and vendor relationships, atmosphere/space planning, etc.).

VOLUNTEER ENGAGEMENT: Recruited, trained and coordinated volunteers for assigned programs (donor center staff and phone recruiters, United Way campaign chairs, tutors, event volunteers, fundraising drive volunteers, etc.).

RELATIONSHIP MANAGEMENT: Nurtured relationships between Nationwide and non-profit partners; encouraged enterprise associates to donate time and dollars through company-sponsored community involvement opportunities.

ADMINISTRATIVE: Tracked and managed program budgets of over $100,000, implemented evaluation process for assigned programs, developed results reporting tools for executive analysis of fundraising campaign trends. Marketing Assistant October, 1999 – October, 2001

COMMUNICATIONS: Wrote announcements, articles, customer correspondence; edited copy for monthly newsletters; designed business presentations, assisted with layout/design of marketing materials.

SPECIAL PROJECTS: Planned business owner meetings & department events; assisted with associate training & evaluation efforts; organized client tours/visits; built spreadsheets & databases to track budget expenses; designed tools to evaluate employee satisfaction and project effectiveness.

SKILLS

Strategic Communications

Project Management

Relationship Management

Marketing Collateral Production

Event Planning

Web Content Management

Digital Marketing & Social Media

Strategy

Writing/Editing

Graphic Design

Budget Management

Program Coordination

Strategic Partnership Identification

Fundraising

Prospect Research

Public Speaking

Meeting Facilitation

(Art of Hosting, Appreciative Inquiry)

Spanish Language

Adobe Creative Suite

Microsoft Products

Constituent Data, Communication &

Workflow Platforms (Convio,

DonorQuest, Constant Contact,

Hootsuite, SharePoint, InStream)

AFFILIATIONS & INVOLVEMENTS

Central Ohio Association of Fundraising Professionals – Education Program Committee

Community Shares of Mid Ohio – Young Nonprofit Professionals Network Advisory Council

United Way of Central Ohio’s Pride Leadership Board Service Training Program (Cycle 7) EDUCATION

Denison University, Granville, Ohio

B.A., Communication & English cum laude, May 1999

Dean’s list, independent honors research in mass media theory Universidad Autonoma de Madrid, Spain

Program in Spanish Literature and Philology, 2003-2004

Completed advanced-level coursework in Spanish language and literature, English as a Second Language teaching methodology.

Developed fluent Spanish language skills: reading, writing, speaking, listening.



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