Microsoft Office Administrative Assistant

Susan Brown

Luray, VA *****

********@*****.*** - 540-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Dorm Supervisor

Deleware North - Luray, VA - March 2015 to September 2016 Managed all aspects of employee housing including :

*Used Microsoft Office to generate daily, monthly reports for management team

*Office 360 to generate emails, calendars, Excel worksheets and Word programs for employees and management

*Responsible for coordinating transportation needs for seasonal employees, including airport, train and bus station pickups and drop offs.

*Coordinated social security office trips for foreign exchange students in accordance with strict government guidelines to obtain temporary social security cards for work. Helped students fill out proper paperwork and kept log for the arrival of the cards

*Arranged on property and off property activities and trips for employees

*Cleaned and readied rooms for incoming employees.

*Weekly room inspections -kept logs and disciplined those in non-compliance with company policy on dorm room cleanliness

*Managed over 40 dorm residents

*Used company vehicles for employee transportation

*Ran small employee store, including purchasing, pricing and displaying products.

*Put together and distributed employee housing handbook using Microsoft Office

*Responsible for security gate key distribution and kept detailed logs for management

*Kept employee bulletin board current and up to date

*Liaison between dorm residents and management teams

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Administrative Assistant

Virginia Insurance Partners - Luray, VA - January 2014 to March 2015 Agency transferred owners and I was kept on with same responsibilities. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's senior director. Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop. Used company websites to upload customer payments and policy changes and to help answer customer questions. Made daily bank deposits. Managed the receptionist area

C E Waters Insurance - Luray, VA - June 2004 to January 2014 Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. HPlanned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's senior director. Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. C E Waters Insurance, Luray, Virginia

Professional Skills

Highly organized: Advanced

Detail oriented: Advanced

People skills: Advanced

Verbal skills: Advanced

EDUCATION

Business and computer systems including Microsoft office Page County Technical Center - Luray, VA

2004 to 2004

Associates

Howard Community College - Columbia, MD

May 1988

High School Diploma in General Studies

Hammond High School - Columbia, MD

May 1985

SKILLS

Microsoft Office, Office 360

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