Assistant or Administrative Technician

Sandra Henriquez

**** ** *** *** – *** North Palm Beach, FL 33408

Mobile: (561) – 502-8984 E-mail: acx05f@r.postjobfree.com

Professional Overview

Performing advanced, diversified, and confidential administrative functions as well as being a committed and motivated administrative assistant. Completing job functions with excellent communication skills and adaptability while utilizing various computer programs. Meeting projects deadlines with tenacity while maintaining a professional demeanor.

Summary of Skills

- Bilingual (Spanish)

- Experience in administrative support

- Conducting motivation training of staff

- Knowledge of Generally Accepted Accounting Principles (GAAP) and business financial reporting obligations

- Knowledge of Microsoft Office© Programs; including Excel and Outlook 2010, Fox Pro, JD Edwards, etc.

Work Experience

January 2016 – Current Weiss Ratings – Database Specialist (Palm Beach Gardens – Florida)

Collection of data from various sources by states; entry data into spreadsheets and into the system ensuring data accuracy.

May 2013 – January 2016 Weiss Research INC – Operations Coordinator & Receptionist (Palm Beach Gardens – Florida)

Operations Coordinator: Process AMEX & Paymentech chargebacks (cancel/ refunds/acc. notes), put in reply by/due date order; review & distribute chat box emails; process cbp payments, incoming checks, credit card orders, NSF checks/bank returned checks. Assist accounting with CSM adjustments (TAD). Process the Cannon counts, email bounces report (test email, make notes, send bad email letter to customer) and more.

Receptionist: Greet and interface with internal and external clients. Received applicants and guided them, functioning as company representative. Handled discrete information related to employee relations, changes in the organization, performances, appraisals, confidential information issues, and other sensitive HR-related matters.

December 2010 - Aramark Corporation Assistant Store (Jupiter – Florida)

May 2013 Dedicated and careful – high level of accuracy and strong attention to detail regarding company financial transactions

Demonstrated ability to assist customers to sign up for rewards programs and to apply for company gift cards

December 2007 to Weatherford Int. (Gas & Oil Services-Houston Based) Country Manager Assistant (Lima - Peru)

February 2010 Maintained and prioritized daily tasks and projects of the General Management including: call logs, appointments, travel, expense reports and general errands.

Resolve administrative problems by coordinating preparation of reports, analyzing data, research and development, and identifying solutions.

Provide general administrative support to other departments or group of professionals.

Collaborate with HR’s to ensure an efficient, safe, and productive office environment.

July 2004 to Pluspetrol International Inc (Oil & Gas Company) - Executive Assistant (Lima – Peru)

December 2007 Manage daily office operations and maintenance of equipment, accurate records for all business supplies.

Made reservations and coordinated travel schedules for management.

Created databases and spreadsheets to improve inventory management and reporting accuracy.

Developed Executive Agenda for all senior-level management. Scheduled and confirmed appointments for entire management team. Supported CFO through personal document management, calendar organization and collateral preparation for meetings.

Education

Universidad de Lima (Lima-Peru)

Business Administration (3 years)

Palm Beach State College (Palm Beach, FL, USA)

Business Administration and Management - Associate of Arts (1 year)

REFERENCES

Impeccable references may be furnished upon request.

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