Phone 318-***-****

**** ******* *** *

Plaucheville, LA 71362

acx04k@r.postjobfree.com

Billie Cantrell

Objective

I am interested in a position with your company . I have experience in Customer Service, Marketing, Sales, Management, and Event Planning.

Experience

2015-2016 LARC/Acadian Village Lafayette, LA

Director of Marketing

Prepare annual budgets and forecast.

Review monthly financial statement.

Develop Sales and Business Plans for the department.

Assist with implementation of property promotions, packages, and

programs.

Maintain employee personnel files and attendance calendars.

Responsible for attracting new business and maintaining existing business.

Create and sell annual sponsorship packages.

Assist with development of sales brochures and materials.

Developed and TV & Radio Commercials

Prepared Quarterly Newsletter

Managed Social Media Accounts & Website

2005-2015 Evangeline Downs Racetrack & Casino Opelousas, LA

Director of Sales

Prepare annual budgets and forecast.

Review monthly financial statement.

Develop Sales and Business Plans for the department.

Assist with implementation of property promotions, packages, and

programs.

Maintain employee personnel files and attendance calendars.

Interview and hired Sales Staff.

Establish and implemented sales quotas.

Responsible for attracting new business and maintaining existing business.

Create and sell annual sponsorship packages.

Responsible for season table and suite sales.

Recruit and book group sales business and banquet business.

Assist with development of sales brochures and materials.

Managed Clubhouse & Banquets.

Assist with concert bookings.

Event Planning

Preparing Contracts and processing payments.

2010-2011

Director of Sales

Assisted in the opening of the hotel.

Marketed Hotel pre and post opening.

Recruited group business.

Established corporate accounts.

Managed Front Desk and Served as Assistant GM.

2003-2005

Evangeline Downs Racetrack & Casino Opelousas, LA

Sales & Marketing Manager

Responsible for developing and implementing department policies and procedures, meeting labor requirements, monitoring monthly budgets, Supervising Sales Staff, Registering Tour Operators and Bus Charter Companies.

Prepared annual budgets and forecasts.

Reviewed monthly financial statement.

Developed and implemented promotions, group packages, and incentives for bus groups.

Developed Sales and Business Plans for the department.

Prepared time sheets and payroll for Marketing Staff.

Assisted with implementation of property promotions, concerts, and Marketing programs.

Maintained Associate personnel files and attendance calendars.

Interviewed and hired Sales and Marketing Staff.

Established and implemented sales quotas.

1997–2003 Paragon Casino Resort Marksville, LA

Sales Manager

Responsible for developing and implementing department policies and procedures, meeting labor requirements, monitoring monthly budgets, Supervising Sales Staff, Registering Tour Operators and Bus Charter Companies.

Prepared annual budgets and forecasts.

Reviewed monthly financial statement.

Monitored profits and costs.

Generated group tracking reports, maintained Bus Charters Database, and generated weekly and monthly Bus Analysis Reports.

Prepared time sheets and payroll for Sales Staff.

Developed and implemented promotions, group packages, and incentives for bus groups.

Assigned and adjusted Tour Operator Commissions.

Recruited new groups and charter companies.

Developed Sales and Business Plans for the department.

Developed Travel/Trade Show schedule.

Established and implemented sales quotas.

Interviewed and hired Sales Staff.

Supervised staff of 20 Associates.

Maintained Associate personnel files and attendance calendars.

Conducted counseling sessions with Associates.

1995-1997 Grand Casino Avoyelles Marksville, LA

Tour & Travel Manager

Supervised Bus Greeters.

Prepared Schedule.

Generated revenue tracking reports.

Interviewed, hired, and prepared annual evaluations.

1994–1994 Grand Casino Avoyelles Marksville, LA

Administrative Assistant

Prepared and verified expense reports.

Prepared weekly bus count reports and schedule.

Prepared bus invoices for payment

Recorded all bus costs, commissions, and group comps.

1994–1994 Grand Casino Avoyelles Marksville, LA

Tour & Travel Representative

Greeted and departed buses.

Issued comps to bus groups.

Assisted guests.

1990–1994 Mc Donalds Marksville, LA

Shift Manager

Prepared Schedule.

Supervised Staff.

Counted registers, balanced safe and prepared deposits.

Handled customer complaints.

Education

April 2005 Completed Paralegal Certificate Course at LSUA

1996–2000 Central Texas College Marksville, L A

Attended class to earn a Business Management Degree

1989-1991 Attended Bauder College –Tour & Travel Course

1989 Graduated from Marksville High School

1994-2002 Attended Paragon Casino Resort Management and Training

Qualifications

Knowledge of Word, Excel, Group Wise, Outlook Express, Open4, Equester, Time Saver and Infogensis.

Experienced in planning, organizing, and developing marketing plans, sales plans, and budgets.

Possess Interpersonal and communication skills.

Over 15 years Management, Marketing, Sales and Customer experience.

Interest & Information

I love meeting and working with people. I value relationships and truly believe that I learn something from everyone I meet. Throughout my career, I have gained knowledge, skills, and experience by working in Marketing, Sales, Food & Beverage, and the Non-Profit Industry. I have enjoyed all aspects of the positions I have previously held.

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