Customer Service Manager

Phone: 216-***-****

acx023@r.postjobfree.com

**** ******** ***.

Cleveland, OH 44113

DEBRA K. MOORE

Objective

Successful employment utilizing set skills of sales, finance, raisers edge in Cleveland area

Experience

1998–Present Autobahn Extremist, LLC Avon Lake, OH

Office Manager

Customer Service, scheduling and parts purchasing, sales

Full charge bookkeeper automotive industry.

1998–2015 DKM Professional Services Cleveland, OH

Owner - Consultant

Variety of Raiser’s Edge clients including Red Cross.

Specialize in set-up, analysis of client’s database to optimize software.

Many conversions from other systems to Raisers Edge and within RE

Train entire staff on software.

1993–1998 Hawken School Gates Mills, OH

Raiser’s Edge Database Manager

Completed several conversions from Williamson to RE DOS and RE Windows. Event Planning.

Set up of Database, all analysis of Moves Management for Capital Campaigns, Events, and Annual Campaign.

Trained staff on Raisers Edge and became role model for other RE clients in the Cleveland area.

1989–1993 Musical Arts Association Cleveland, OH

Accounting Supervisor

Headed accounting conversion. Responsible for 1.3mil budget

Integrated PACT ticketing software with Finance software

Record audit four years in a row.

Set up guidelines for Development Office to report to Finance, supervised data entry of gifts into Raisers Edge.

Education

1978–1981 University of Calgary Calgary, AB

Early Childhood Education 3.8 GPA did not graduate

Certified General Accounting Courses Calgary, AB

Interests

Showing dogs, gardening, poetry, licensed real estate agent

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