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Customer Service Representative

Location:
New York, NY
Posted:
December 27, 2016

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Resume:

Polina Pekarskaya

Brooklyn, N.Y. *****

347-***-****

acx00h@r.postjobfree.com

SUMMARY

John Jay College student studying forensic psychology, expected graduation date June 2017. Motivated, driven, efficient, versatile, friendly and articulate individual, with the ability to handle multiple tasks. Over 10 years experience in customer service, sales and marketing. Ability to work with consumers of all ages. Experience working with children with mental and physical disabilities. Possess outgoing and affable personality.

EDUCATION

John Jay College of Criminal Justice (CUNY)-Bachelor of Arts in Forensic

Psychology Expected graduation June of 2017

Cumulative GPA: 3.5

EXPERIENCE

Manhattan by Sail Manhattan, NY

Customer Service Rep/Marketing Director September 2011-

Highest earning sales agent that met and surpassed sales goal each month of the season

Trained new hires in selling strategies including innovative pitches which emphasize products

Showcased and sold marketable souvenir products at the end of each tour

Promoted and increased company sales profits and specialty events by establishing a relationship with local hotels and working with the concierges on a weekly basis

Hand in Hand Family Services Brooklyn, NY

Comm Habb Worker January 2016-

Provide tailored assistance in activities for children with mental and physical impairments, based on their individual needs.

Collaborate with parents to optimize health needs of child.

Bed Bath &Beyond Manhattan, NY

Home Department Associate October 2014 to March 2015

Assisted customers in sales, and maintained organized sales floors

During busy store hours, acted as cashier in carrying out responsibilities at the front end

Increased sales by subscribing customers to the email list that consisted of weekly promotions

Fernando’s Flowers Brooklyn, NY

Floral Asst. October 2009 to March 2011

Maintained flowers and foliage for storage; selected flora for arrangements, and worked with numerous combinations to develop new creations

Upsold sales with new creations and combinations on a daily basis

Skills and Languages

English, Russian, and Spanish. Proficient in Microsoft Word and able to type 45 wpm.



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