Jill M. Rufo

General Delivery – USPS

Northridge, CA 91328

818-***-****

acwzwz@r.postjobfree.com

SKILLS

Over 10 years experience as a sales and marketing representative.

Able to take direction, excellent communication skills and is detailed oriented

Works well independently and out of home office, organized and is efficient

Willing to learn, responsible, punctual, fast learner and team player

Experienced in technical and non-technical writing

Proficient with Windows, Microsoft Office, Word, Excel, PowerPoint, Access, Lexis/Nexis

WORK EXPERIENCE

Personal Assistant

Private Patient Chatsworth, CA, 2006 2014

Work with developmentally disabled woman with advanced Parkinson’s Disease.

Administer medicine, bedside or personal care, such as ambulation or personal hygiene assistance.

Consult with medical team and family members regarding her progress in hospital and assist in arrangements for transition home.

Assist with non-caregiving personal assistance while in rehabilitation center.

Perform light housekeeping duties, such as cooking and organizing home.

Transport client to locations outside the home, such as physicians' offices, social and professional outings, using a motor vehicle.

Provide client with communication assistance, typing her correspondence or obtaining information for her.

Work with physical, speech and occupational therapists to ensure patient received proper services and treatment.

Women’s Seminar & Events Organizer (Volunteer)

West Adams FourSquare Church Los Angeles, CA, 1988 1991

Develop, implement and facilitate classroom discussions.

Provide introductions of keynote speaker at scheduled conferences and events.

Prepare and deliver speeches related to religious and biblical education, women’s empowerment, building self-esteem, etc.

Travel throughout the USA and organize selling and ordering of author’s books for conferences and also in home church.

Complete work schedules, manage calendars, and arrange appointments.

Review files, records, and other documents to obtain information to respond to requests.

National Sales/Marketing Representative

Image Masters, Inc. Agoura Hills, CA, 2006

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

Recommend products to customers, based on customers' needs and interests.

Answer customers' questions about products, prices, availability, product uses, and credit terms.

Estimate or quote prices, credit or contract terms, and delivery dates.

Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Monitor market conditions, product innovations, and competitors' products, prices, and sales.

Perform administrative duties, such as preparing sales reports, keeping sales records, and filing expense account reports.

Sales/Public Relations Greeter Representative

Welcome Home, Inc. Tarzana, CA, 1995 1997

Canvas multiple territories in the San Fernando Valley, determine the best way to communicate publicity information to them, and develop and implement a communication plan.

Arrange territories to maximize time while working independently.

Respond to requests for information about clients' activities or status.

Sell homeowners on concept of using major sponsors by promoting local business owners through gift certificates.

Field Sales Consultant (Market Research)

Nielson Media Research, A.C. Nielson Company Dunedin, FL (Los Angeles Based), 1989 1991

Interview qualified prospective families for participating in TV ratings.

Conduct TV research and gathered demographic information for market research.

Perform investigative work to identify homeowners, including canvassing in person and by telephone.

Provide families with in-depth information on participation and enrolled them through application and contract.

Life Insurance Agent, CollegeMaster Sales Representative (USC Campus)

Fidelity Union Life Insurance Company Los Angeles, CA, 1979 1981

Sold and serviced life insurance programs in college and general markets, including personal and commercial lines.

Interview prospective clients to obtain data about their financial resources and needs, to discuss any existing coverage; calculate premiums and establish payment method.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients; generate leads through cold calling, canvassing and personal prospecting.

Developed own book of business (Life Insurance Licensee-State of California).

Perform administrative tasks, such as maintaining records and handling policy renewals.

SPECIAL SKILLS & ORGANIZATIONS

Board Member and Chairman The Ohio State University Alumni Association of Los Angeles

Serving as a faithful Board Member in the nation’s largest alumni association and currently serving as Chairman of the Events Committee and the Awards Committee. Previously functioned as Secretary of the association for over ten years.

Professional Sales Certification Fidelity Union Life, Dallas TX

Certified Travel Agent Calig World Travel, Woodland Hills CA

Secondary Teaching Credential State of California, State of Ohio

EDUCATION

B.A. International Studies

B.S. Secondary Education (Social Studies)

The Ohio State University

Columbus, Ohio

Certificate of Litigation

University of California, Los Angeles Extension

Attorney Assistant Training Program, in cooperation with the UCLA College of Law

25 Graduate Credits

Los Angeles, California

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