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Customer Service / Administrative Assistant

Orlando, Florida, United States
October 10, 2016

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Eden Yvonne Astacio

***** ******** **. ******* ** 32833

C# 407-***-****


Seeking a position to utilize my 10+ years of extensive customer service/Administrative Assistant experience, impeccable people skills, and bountiful experience working in a diverse, client centered environment.


Ocean Manor Resort – Front Desk Agent June 2011 – June 2012

Greeted and accommodated guests in a high volume, hotel atmosphere.

Answered multi-line telephones to take reservations and answered customer questions, providing/maintaining impeccable customer service relations.

Collaberated with staff to ensure productive and consistent flow of patrons throughout hotel.

Tristate Employment – Payroll Supervisor July 2012- April 2015

Supervised the processing of payroll for a variety of clients, as well as entered Sensitive data information

Answered multi-line telephones and handled basic office procedures.

Performed extensive inventory control.

Perfect Pavers – Administrative Assistant Dec 2008 – Feb 2009

Answered multi-line telephones, scheduled Estimate appointments and attended to all customer needs while providing/maintaining impeccable customer service relations

Greeted all customers and Handled all Basic office Duties

Exercised a customer advocate role focusing on providing optimal care towards the needs of the customer.


Gateway High School 1999

Art Institute of FT.Lauderdale 2009-2011


10 years of Combined Office and customer Service Experience - Detail-Oriented - Punctual

Strong Attention to Detail - Microsoft Office Proficient - Fast and efficient

. Spanish Proficient -Supervisory Experience - Excellent organizational skills

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