Eden Yvonne Astacio
***** ******** **. ******* ** 32833
C# 407-***-****
acwzwj@r.postjobfree.com
Objective:
Seeking a position to utilize my 10+ years of extensive customer service/Administrative Assistant experience, impeccable people skills, and bountiful experience working in a diverse, client centered environment.
Experience:
Ocean Manor Resort – Front Desk Agent June 2011 – June 2012
Greeted and accommodated guests in a high volume, hotel atmosphere.
Answered multi-line telephones to take reservations and answered customer questions, providing/maintaining impeccable customer service relations.
Collaberated with staff to ensure productive and consistent flow of patrons throughout hotel.
Tristate Employment – Payroll Supervisor July 2012- April 2015
Supervised the processing of payroll for a variety of clients, as well as entered Sensitive data information
Answered multi-line telephones and handled basic office procedures.
Performed extensive inventory control.
Perfect Pavers – Administrative Assistant Dec 2008 – Feb 2009
Answered multi-line telephones, scheduled Estimate appointments and attended to all customer needs while providing/maintaining impeccable customer service relations
Greeted all customers and Handled all Basic office Duties
Exercised a customer advocate role focusing on providing optimal care towards the needs of the customer.
Education
Gateway High School 1999
Art Institute of FT.Lauderdale 2009-2011
Skills#
10 years of Combined Office and customer Service Experience - Detail-Oriented - Punctual
Strong Attention to Detail - Microsoft Office Proficient - Fast and efficient
. Spanish Proficient -Supervisory Experience - Excellent organizational skills