N I N A
E J I R I K A
E
E X P E R I E N C E
E D U C A T I O N
FRONT DESK AGENT
COMFORT INN JAN 2013 - FEB 2015
Accommodate hotel patrons by registering and
assigning rooms to guests and issuing room keys
Kept records of occupied rooms and guests'
accounts
Created and confirmed reservations for incoming
guests
CUSTOMER SERVICE REPRESENTATIVE
SECOND META LLC. SEP 2010 - MAR 2011
Handled customer inquiries, complaints, billing
questions and payment extension/service requests.
Appeased angry callers and repaired their trust in the company
Located resources for problem resolution and design best-option solutions
( 216 ) 325 - 3016
BACHELOR OF ARTS, MAJOR IN COMMUNICATION
CLEVELAND STATE UNIVERSITY 2011 - 2015
S K I L L S
C O N T A C T
Trained Communications Professional seeking an entry level position to launch my career. Administrative competencies include excellent attention to detail, efficient time management, strong verbal and written communication skills and accurate data collection and management. A quick learner who is looking for the right opportunity to prove myself. P R O F I L E
N
1425 Arden Trace Lane
Lawrencevi l le, GA 30043
nina.ejri ika@gmai l .com
LINKEDIN PROFILE:
https://www. l inkedin.com/in/nina-
ej irika-92b56878
• Lateral thinker with ability to manage solutions for complex problems
• Able to work in a busy and varied role that requires good attention to detail .
OFFICE MANAGER
IR MANAGEMENT . JUL 2012 - JUL 2015
Corresponded with tenants, organized construction/ repair contractors and managed the assistants/ intern staff Responsible for creating invoices for the company
Coordinated meetings, including reserving conference rooms and arranged meals for staff
FRONT DESK REPRESENTATIVE
MERCHANTS OF HOPE CHILDREN' S HOME MAR 2007 - JUN 2008 Greeted and attended to clients, vendors and guests
• Drafted mail and letters to clients informing change in policies
• Assigned duty schedule and supervised work of the house- keeping staff