Customer Service Manager

ARIEL LIGHT

**** ********* ** *******, ** acwzuz@r.postjobfree.com 901-***-****

OBJECTIVE Motivated customer service professional driven to be a great contributor to company success. Technology-savvy with outstanding relationship building, team development and presentation skills.

SKILLS &

ABILITIES

Microsoft Word, Microsoft Excel

Attention to Detail, Multi-Tasking

EXPERIENCE DIRECT SUPPORT PROFESSIONAL

COMPANY NAME MEMPHIS, TN APRIL 2014- PRESENT

• Acts as a policy enforcer ensuring that all patient care and activities are being administered and tracked in a professional and safe manner.

• Creates an inviting and supportive atmosphere for patients with disabilities by: bathing, dressing, grooming, and toileting.

• Ensures that patients receive excellent customer service through thorough check-in’s and activities.

ASSISTANT MANAGER

REMA’S CAFE MEMPHIS, TN AUGUST 2011 – DECEMBER 2013

• Analyzed systems efficiency to ensure inventory was allocated in an effective and efficient manner

• Negotiated vendor pricing and contracts in an effort to decrease company expenditure.

• Developed a strong team environment by creating inclusion activities such as morning meeting pep talks and customer service incentives.

• Maintained safe, secure, and a healthy environment by establishing, following, and enforcing sanitation standards and procedures. EDUCATION LIBERTY TECHNOLOGY MAGNET HIGH SCHOOL

HONORS DIPLOMA

COMMUNICATION Excellent presentation and negotiation skills. Excellent written and verbal communication skills

LEADERSHIP Perfect Attendance and Top 100 for Class of 2012 REFERENCES AARON TAYLOR COLLEAGUE 901-***-**** PAGE 2

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