EMAIL: acwzul@r.postjobfree.com PHONE: +1-515-***-****

OPERATIONS MANAGER & COFFEE BUYER

SUMMARY

With four years of experience in business operations, I am an entrepreneur seeking to benefit an existing company. My international education grants me a global perspective and an ability to speak multiple languages. I take pride in being trustworthy and transparent. I am humbled by many experiences of varying degrees of success. As a natural leader, I inspire and motivate others through my balanced actions and healthy attitude towards constant improvement. CERTIFICATIONS AWARDS SKILLS

Certifications: SERIES 3 FUTURES License – National Futures Association; SIX SIGMA-CSSGB; INCOTERMS Proficiency-UNI Awards: Student Entrepreneur of the Year – John Pappajohn Entrepreneurial Center, UNI, 2013 Languages: Portuguese – fluent; Spanish – intermediate; French – elementary; English – native Skills: Leadership, Entrepreneurship, Operations, Excel, Futures, Derivatives, ERP, Finance, Management, Microsoft Office, Strategic Partnerships, Sales, Sales Management, Creative Problem Solving, Strategic Sourcing, Point-of-purchase, Retail, Wholesale WORK EXPERIENCE

OPERATIONS MANAGER / CO-FOUNDER, CHEERS LLC; MEMPHIS, TN; 2015–2016

• Develop and engineer business infrastructure that enabled an expansion rate of approx. 10X total revenue within 1.5 years.

• Increase sales revenue by developing strategic relationships, hire sales reps, and focus resources on effective channels.

• Perform regular financial reporting and bookkeeping, manage daily cash flows, and uphold GAAP and IRS compliances.

• Prototype point-of-purchase retail material that enabled quick, in-store consumer decisions, thus improving owner satisfaction.

• Develop and maintain multiple cross-functional, industry partnerships resulting in many valuable business deals.

• Source domestic and international manufacturers, review, evaluate, and negotiate profitable contracts with suppliers.

• Lead new product development and independently move critical projects forward to meet financial goals and customer demands.

• Conduct merger negotiations and company valuations which ultimately resulted in a win-win agreement for all parties. COFFEE BUYER / OPERATIONS MANAGER, LAMBERTS COFFEE; MEMPHIS, TN; 2013-2015

• Head buyer and production manager for 320,000 lbs of green coffee and other tea and cocoa beverage products.

• Lead and manage a cross-functional 9-member team to manufacture 220 high-quality coffee, cocoa, and tea products.

• Hedge risk with futures contracts, make inventory decisions based on seasonality, existing supplies, climates, and demand trends.

• Roast, cup, and log samples for quality grading, purchasing, and blending; Roasters: Jabezburns 210kg, Diedrich 12kg, Probat 1kg.

• Travel to Brazil to conduct a direct sourcing feasibility study that resulted in sourcing contacts and a long-term import project.

• Improve company cash flow by implementing J.I.T. supply chain of 800+ SKUs/raw materials and decreasing monthly expenses.

• Increased production capacity +25% by improving accuracy of production plan and optimizing diverse strengths of personnel.

• Improve inventory turnover of six distributors by average of 14 days through engaging management and offering tech education.

• Improve FDA compliance standings by implementing and managing manufacturer sanitation practices and processes.

• Improve quality through advanced training in sensory analysis and by training managed personnel on specific quality parameters.

• Enhance brand image by hosting public cuppings of specialty coffees and launching new line of single-origin coffees.

• Received a promotion within three months from production supervisor to operations manager due to efficient execution of strategy. INTERN QUALITY GRADER (Q GRADER), INSTITUTO FEDERAL DE SUL DE MINAS; MUZAMBINHO, MINAS GERAIS, BRAZIL 2013

• Daily practice and in-depth training of specialty coffee grading under certified Q grader and professor of agriculture.

• Classify and sort green coffee samples, roast to specific profiles on Probatino, cup 20-30 specialty coffees daily.

• Gained fundamental understanding about the care of specialty coffee during post-harvest processes.

• Travel to local farms engaging in conversations about processing methods and historic/future crop qualities.

• Mastery of Portuguese language in rural Brazil.

GENERAL MANAGER / FOUNDER, THE ROAST; CEDAR FALLS, IA 2012-2013

• Establish new local brand and roast specialty coffee.

• Lead 10 colleagues in projects to positively impact the community through coffee culture.

• Manage inventories of multiple coffee varieties and fulfill local coffee deliveries to businesses and restaurants.

• Develop critical business survival skills such as cash flow management, branding, employee motivation, and more. EDUCATION

• UNIVERSITY OF NORTHERN IOWA, CEDAR FALLS, IOWA B.A. PUBLIC ADMINISTRATION OF ECONOMICS & FINANCE, 2014

• UNIVERSIDADE DE BRASILIA, BRASIL –

INTERNATIONAL TRADE, EXCHANGE, 2013

• AUCKLAND UNIVERSITY OF TECHNOLOGY, NEW ZEALAND – MANAGEMENT OF INFORMATION SYSTEMS (MIS), EXCHANGE, 2010 NATHAN WI EMERS

EMAIL: acwzul@r.postjobfree.com PHONE: +1-515-***-**** PERSONAL ACCOMPLISHMENTS

NONPROFIT FOUNDER / PRESIDENT (VOLUNTEER), IOWA ULTIMATE; DES MOINES, IA - 2011-2015

• Serve as a statewide resource, promoting growth in the sport of Ultimate instilling the spirit of sportsmanship at all levels of play.

• Manage company budget and seek adequate funding from local enthusiasts, national organizations, and government grants.

• Coordinate recreational events around the state of Iowa, specifically for the sport of Ultimate.

• Ensure all practical safety measures prior to and during events according to IAHSAA and USA Ultimate regulations.

• Hire and manage 5-10 volunteers per event.

• Oversee continuation of organization and leagues without being present. TEAM CAPTAIN / VOTED CLUB PRESIDENT, UNI ULTIMATE CLUB TEAM; CEDAR FALLS, IA – 2011 - 2014

• Lead 25-40 competitive athletes at four tournaments per semester.

• Organize and carry out four timed and structured practices per week.

• Manage team finances and appoint responsibilities to other team leaders. REFERENCES

• David Lambert: CEO/President, Lambert’s Coffee Services; Memphis, TN; acwzul@r.postjobfree.com; 901-***-****.

• Ryan Ruisch: Chief Investment Officer at Ruisch Capital; Des Moines, IA; acwzul@r.postjobfree.com; 515-***-****.

• Michael Terpstra: Regional Sales Manager at Miller Hybrids; Sioux Falls, IA; acwzul@r.postjobfree.com; 319-***-****.

• José Márcio Carvalho, PhD: Professor of Coffee Research-UnB, published research author for Bureau de Inteligência Competitiva do Café & British Food Journal; Brasilia, Brazil; acwzul@r.postjobfree.com; +55-61-813*-**** .

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