Introduction

A determined professional with admin experience and strong knowledge of Project Management equipped with the ability to remain pragmatic and focused while excelling in dynamic and demanding environments.

Skills & Qualifications

Highly proficient in computer operations

Excellent time management skills

Excellent oral & written communication skills

Academic knowledge of PMP & BA attained via in class training

Effective customer service skills

Self-motivated & enjoy working in a team environment

Excellent planning, analytical, problem-solving & organizational skills acquired.by holding multiple roles in a professional setting

Ability to perform well under pressure

Expert in all applications of Microsoft Office (Word, Excel, Outlook, PowerPoint)

Proficient in Microsoft Project and Visio

Work Experience

Manager December 2014– Present

One Hour Martinizing

Used Microsoft Project to plan, create and track tasks

Carried out administrative and clerical duties on managing laundry orders for more than 100 customers a day

Assisted in the planning and development of financial annual reports, strategic plans, operational processes

Reviewed all plans to outline potential inconsistencies and risks of missing major deadlines

Participated in discussions with stakeholders including clients and other team members to discuss goals and challenges

Established a strong customer base of residential home owners, contractors and commercial businesses

Prepared and provided safety instructions on how to use toxic and corrosive chemicals

Provided guidelines on proper use of laundry machinery

Project Coordinator March 2013 – August 2014

University of Toronto

Assisted the project manager and provided assistance with completion of their work

Scheduled, organized and documented weekly meetings and captured key information

Ordered and maintained required Inventory of all merchandise, transit and event tickets

Carried out clerical duties assigned by the project manager

Responsible for maintaining records of projects

Attended all the training programs organized by the management

Approved all student, club and community advertisements

Updated procedures and policy documents of different projects under the supervision of the manager

Major Projects & Assignments

Mississauga Transit

Checked student’s eligibility by inputting data on U of T in house system to issue passes

Informed U-Pass Distribution Coordinator of any problems encountered during distribution

Used Mi-way software to ensure all recorded inventory values were equal to the actual amount distributed for respective stations

Assisted the manager with closing report

Tax Facilitation Program

Selected by the management to be trained on Canadian Revenue Agency taxing program MyFile

Managed tax services provided by the University to the students for an entire year and was recognized by CRA

Trained University Staff on MyFile and helped set up tax facilitation program

In house Printing System

Managed client database using Toshiba-back office system

Created and updated client accounts

Book Exchange Program

Managed the Book Exchange service on campus for 2+ years

Used University in house software to ensure all books were updated on the system

Used the software to extract financial reports

Provided required data to the manager to help finalize financial report

Info-booth Operations

Developed Excel sheets to keep track of all inventory

Trained staff on the POS system to ensure proper sale transactions

Created step by step guide using Microsoft Visio to ensure fluidity of info-booth operations

Admin Assistant May 2012 – January 2013

WWSolar

Assisted manager with inventory control

Recorded, measured, updated, filed, and organized employee data to keep track of logistics

Attended educational conferences that focused on environmental progress and solar innovation

Acted as an ambassador for the Fit and Micro Fit program

Education

PMP Certification (In Progress) December - 2015

Completed prerequisite course and professional working hours required to obtain Project Management Professional designation

CCBA Certification (In Progress) November - 2015

Completed preparation course required to obtain certification of Competency in Business Analysis designation

HBA – Major: Environmental Management Specialist Class of 2014 University of Toronto

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