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Administrative Assistant Customer Service

North Miami Beach, Florida, United States
15.00-16.00 hr
October 10, 2016

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Cordelia Aleman “Delia” *** NW *nd Ave, Apt A, Hallandale Beach, FL 33009 786-***-****

Administrative Assistant/Human Resources

Seeking to acquire long term position as an Administrative Assistant that bestows extensive experience working in active environment and requiring strong organizational skills.

Computer skills:

Proficient in Microsoft Office, Microsoft Word, Power Point and Excel, Sending and receiving E-mails thru Microsoft Outlook.

Billing Programs : Accutrac, Edgemed and Practice Suite.

Personal Skills: Bilingual – Translation level fluency in Spanish and English

Handle responsibility with minimal supervision in a fast paced / multi directional environment.

Focused ability to consistently accomplish objectives through organizational skills, talents, attention to detail and meticulous follow through, experience in handling sensitive and confidential matters and files.

Work well in a team environment or in a self- managed projects with little or no supervision.

Hardworking, Honest and Dedicated. Ability to learn new tasks quickly.

Professional Experience

2014- Present Leon &Gonzalez Corp (Internal Medicine) Miami Shores, FL Administrative Secretary/ Office Manager

Scheduling patient for proper appointments

Interviewing patients for case histories in advance of appointments

Compiling medical records and charts.

Operating computer software and office equipment.

Maintaining supplies and appearance of office.

Insurance verifications, referrals and authorizations


Payroll and Billing, EKG’s

Provide exceptional customer service to patients and insurances regarding billing inquiries.

2004-2012 Hollywood Diagnostics Center, Hollywood, FL

Scheduler/MRI Coordinator

Schedule appointments for patients for different modalities.

Insurance verifications, authorizations

Deliver reports and films to Doctors

Payroll and billing.


2000-2004 Open Speed Imaging- OSI- NMB, FL

MRI Coordinator

Schedule appointments for patients in our in-house and mobile MRI.

Insurance verifications, referrals and authorizations

Preparing patients for Tests, MRI plain, MRI w/wo contrast

Payroll and billing.

1986-2000 Burdines Department Store, NMB, FL

Human Resource Manager

In charge of all aspects of Human Resources

Administer New Hire Training to all incoming associates.

Coordinate all Special Events for store


Administer all Benefits for Associates

Coordinate meeting for Associates on Fire Safety, OSHA, and Security etc.…

Published monthly newsletter for Store.


1979 Albert Sydney Johnston High School

High school diploma 1979

References Available Upon Request

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