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Manager Training

Hamilton, Ohio, United States
October 10, 2016

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Paul M. Diehn

**** *********** **** *., ** *****

Cell: 651-***-****

Objective: Operations Manager and Continuous Improvement Leader

Apex International 2014-March 2016

Value Stream Leader

Manage Production Managers, three shift operations of 160+ employees, accountable for oversight of all ingredient receiving, pre-weigh of ingredients, mixing, compounding and packaging of facility in Chaska and Eden Prairie.

Responsible for key metrics SQDC. Safety-OSHA recordable, Quality-First Time Right, Delivery-Schedule Attainment, Cost-Units Per Hour.

Led 3 Kaizen events, which delivered scrap reduction by 50% to 1.8% of component dollar value, Improvement of chemical weigh UPH from 3.25 to 4.5 UPH, and Line change over optimization, Standard time of 12hr 25 min to 2 hrs 45min average.

Improved Schedule Attainment from 68% to 87%.

Managed staffing fluctuation and changed as business grew from 5.5 Million monthly in sales to 7.5 million monthly.

Improved FTR (First Time Right) from 76% to 93%, lead and initiated multiple A3 and A4 projects to poky yolk processes to improve this metric.

Medtronic-Medtronic Energy and Component Center Brooklyn Park, MN 2012-2014

Manufacturing Manager, South Battery Value Stream

Managing and oversight of daily operations: Ensuring compliance to all regulatory body requirements and Medtronic Quality system requirements, delivery safety and cost objectives of three shift operation.

Responsible to lead, and managed performance of all direct labor for Value Stream 115 employees.

Lean Sigma Green Belt achieved in 2013; reduced Lead Time for batteries from 7 days to 5 days, total savings was $60,000

Project Champion for Iodine waste reduction project, total savings was $250,000 annually in saving of labor, increased productivity, and chemical waste disposal costs.

Currently leading cross functional site wide Talent Development using DAMIC process to evaluate how to develop and create process for direct labor advancement.

Led Header Battery CAPA project: reduced incorrect quantity related discrepancies from 16 in 2012, to zero in 2013, this saved approx. $35,000 in engineering labor and lead time reduction.

Active participation with Continuous Improvement team in Lean Transformation and time studies for Iodine Battery improvement A3 and Header A3.

Change Acceleration Processes Training (GE change management curriculum) achieved in 2013.

Reality Based Leadership Training achieved in 2013.

Active participation in ISO1400 audits, and TUV audits.

Key Leader for COS (cell operating system) implementation of: Hijunka, Standard Work, Stop and Fix, 5s, Problem Solving, Material Replenishment-all designed to reduced variation of process.

Production Supervisor, Iodine Battery Manufacturing 2011-2012

Managing daily operations: Ensuring compliance to all regulatory body requirements and Medtronic Quality system requirements, delivery safety and cost objectives.

Improved delivery objectives from 85% to 100% delivery of customer demand.

Active participation in lean transformation objectives of Iodine Battery line.

Led Departmental reduction of Process Review Board of product on hold 75 open items to averaging only 8 open items for rolling 12 month time frame.

Nestle-Nestle Health Science Division, St. Louis Park, MN 2007- 2011

Production Supervisor, Aseptic Department

Managing daily operations: ensuring product quality, leading line employee performance, optimizing schedule efficiency, coordinating training, coaching and developing employees. Results: Increased Process Reliability from 62.8-69.8%, Line Efficiency from 71% to 80%, No OSHA recordable injuries in department for 710 days and counting.

Developed and trained 5s training program for multiple departments, including implementation and oversight for 9 projects in total.

Leading GMP/5s team with accountability for GMP scores, conducting audits, driving corrective and preventative actions.

Active participation and peer leadership in Lean Sigma projects. Wrote process maps, cause maps, and developed mixing standard work times.

Captured Process Reliability data to uncover repetitive mechanical failures and total downtime.

ISO 2200/PAS 220 Certified Lead Auditor Certification from AQS (2011).

Led Departmental HACCP identification and implementation, Member of Nestle internal audit team.

Implemented Job Hazard Analysis for Chemical Handling and Filler Operators.

Conducted a Lean Sigma project resulting in a $150k cost savings involving a streamlined process to reduce inventory and labor costs.

Achieved Nestle training certification: Better Processing School (2007) and Pathways to Leadership (2010).

EV3-Plymouth, MN 2005 – 2006

Senior Lead

Stent Fabrication Department, Plymouth, MN

Managed 55 line employees in laser cutting and stent fabrication: performance management and coaching for mid-year and annual reviews, administrated operator overtime, PTO, and timecard management.

Used lean manufacturing techniques to bring department productivity from .42 units per hour to .70 units per hour and collaborated with engineers to increase Everflex fabrication yield from 55% to 88%.

Created a training matrix, organized, aligned, and updated employee training records including procedural training compliance and manufacturing procedures.

Responsible for coaching and enforcement of all manufacturing processes, training, and company DOP’s, SOP’s, and quality.

Partnered with Human Recourses to develop standard hiring and orientation practices.

Responsible for reporting daily productivity, product yields, and production concerns.

Active on numerous Kaizen teams to implement standard work, 5s, and Value Stream Mapping.

Production Lead

Managed 16 line employees in daily production and quality of all Everflex and Legacy fabrication in attainment of the daily production schedule.

Trained operators to comply with all operation, quality, and HR policies, safety compliance, SOP’s, chemical handling and manufacturing procedures.

Accountable for training and payroll HR reporting.


B.S. Business Management College of Management, Metropolitan State University, St. Paul, MN

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