KETAN R. PATEL

Lawrenceville, NJ *****

609-***-****

acwznt@r.postjobfree.com

Summary of Qualifications

Over 18 years of extensive technical experience in Project Management, Infrastructure System Engineering, San Storage,(NetApp, ODA and ZFS), Software Integration, Testing, Architecture Design, and Unix/Linux/System Administration in Windows, Sun Solaris, OEL, & RedHat 5/6, in a Local - Public & Private Cloud environment with additional years of experience in Entrepreneurship

Travelled to over 20 countries (i.e. Iraq and Afghanistan) for the U.S. Army as a Department of Defense (DoD) contractor

Well-versed in multitude of languages

Professional Experience

OPENTEXT Corp / TEKsystems August 2015 – April 2016

System Engineer

Performed data center migrations in a private cloud environment from Piscataway, NJ to multiple locations (i.e. Tinton Falls, NJ, Lithia Springs, GA and Allen, TX)

Built, configured and supported many VM in Windows/ Linux/and Solaris servers using VMware in OPENTEXT Private Cloud environment.

Participated in multiple bi-weekly telephone conferences to various department personnel regarding the data migration process and other related tasks

Worked closely with in-house System Engineering team to support multiple platforms

Troubleshoot any issues both hardware and software related and configuration issues

Investigated any issues brought forward and utilize key technical problem-solving skills to provide appropriate solutions

Ability to follow policies and procedures and enforce it with the team members.

TRAC Intermodal 2013 – 2014

System Engineer / Administrator

Managed daily activities associated with planning, designing, troubleshooting, administering, maintaining and supporting company-wide information systems as a key member of the IT Infrastructure team

Purchased, installed and supported new software and hardware as required in support of the network and end users

Oversaw various aspects of system administration for over 500 in-house employees and remote users, including computers, networks, applications, and telecommunications

Implemented, configured, and monitored usage of specialized system procedures

Translated knowledge of legacy, current, and emerging technologies into solutions that addressed particular business needs

Managed and troubleshot NetApp, ODA and ZFS SAN devices to ensure efficiency

Installed and configured Windows operating systems on newly acquired hardware

Experience building, maintaining, troubleshooting Exchange Server 2010.

Experience with Active Directory 2008 (maintaining, troubleshooting, adding/deleting users, editing group policies)

Monitored network traffic and server utilization patterns, along with their effects on application and system availability and performance expectations (i.e. FatPipe)

Respond to critical alerts generated by the various monitoring systems

Supported and utilized various software programs including Microsoft SharePoint Server 2007, SolarWinds, NFS, DNS DHCP, LDAP, Fiber Channel, VMware 4.6 and 5.1 (built over 200 servers per user request), Exchange and Windows 2003/2008 Active Directory

Managed Cisco VoIP phone system on-site and in remote locations

Provided Level 3 Support to the Helpdesk/Service Desk team

Merrill Lynch/Bank of America 2010 – 2012

System Engineer

Provided support to over 30,000 users related to financial applications by managing and troubleshooting issues that arose in operating applications

Worked on the ML/BOA TAS&CS Integration team

Deployed servers under various operating systems including Windows, UNIX, Linux, etc., which involved building and rebuilding servers in an AWS –EC2 environment.

Supported various platforms including CEDP, Online Core, Banking Lite

Gained extensive experience in IBM WebSphere Application Server (WAS)

Built in SiteMinder, servers that successfully monitored network status

Worked with Open Source Software (OSS) with Apache Web Server Application.

Installed various SW applications in Amazon S3 service.

Northrop Grumman Corporation 2000 –2010

Project Manager/System Engineer (SME)

Managed a 16-member team that helped build 40 command centers in Iraq and Afghanistan while providing direct functional and technical support (system architecture and design) to the Program Manager Office for the Global Command and Control System – Army for the Northeastern U.S. region

Offered full accountability and problem resolutions based on established service level agreements

Worked closely with NATO for over two years as a representative of the U.S. Army

Applied comprehensive knowledge of operational and technical testing and evaluation concepts, policies, laws, regulations, and practices for major DoD acquisition systems

Identified, tailored, and implemented appropriate test procedures for software intensive command and control systems

Provided additional support in the following areas: Microsoft servers (PEO-C3T/SPO); systems/software engineering (as required by PM GCCS-A, MCS, and ABCS integration); Maneuver Control System (MCS) Fort Hood (TX) and Extended Littoral Battlefield Advance Concept Technology Demonstration at Camp Pendleton (CA, 2001); MCS-TCO (Tactical Combat Operation)

Recommended solutions to the U.S. Army based on assessment of test results

Contributed to the test team in the office of the APM-GCC2

Supported APM and TMD in the capacity of a test officer, demonstrator, technical engineer and System engineer at Ft. Monmouth and various other locations

Lockheed Martin Mission System 1998 –2000

Software Integrator Specialist

Key member of the Software Integration Team, installing U.S. Army Maneuver Control System Software and delivered final product to customers in Fort Hood, Texas

Supported the system integration team and learned the Army Battle Control System (ABCS) architecture

Installed and configured Solaris 7 platform, in addition to a [4] node Sun Cluster with one logical host per node to promote High Availability [HA] in the event of hardware, application or system failure

Created users and set grants/privileges for those users

Performed system-level testing and regression verification

Integrated HW, SW, GOTS/COTS and MCS developed SW within the Maneuver Control System (MCS) program

Gained understanding of MCS and ABCS system architecture and design in data model

Technical Skills

Hardware:

Sun Ultra Series Hardware, Virtual Computer Units (VCU), IBM 6000, Cisco routers,

Cabletron hubs, Ethernet, HP Printers, IBM Blade Servers and HP Proliant Servers Gen 5-8.

NetApp, ZFS Storage, ODA’s and various PC laptop models.

Software:

Sun Cluster, Sun Enterprise Volume Manager, TCP/IP, X-Windows, NIS+, DNS, NFS, Jumpstart, CDE, Exceed,

Synx Raid Configuration Software, Softnet, MS Office Suite, Adobe Suite, MAIL, and

SolarWinds

Network: ISDN, TCP-IP, Token Ring, DNS, LDAP etc.

O/S:

SCO-UNIX, Linux RedHat 5/6, Windows 95, NT 4.x, 2003, 2008, 2012, XP, Vista, 7, and Solaris 8/10

Education & Certifications

PMP Certificate Course – Technical Institute of America, NYC, NY – 2015

PMI Member since 2015 – New Jersey Chapter Member since - 2015

College of Charleston, Charleston, South Carolina (Majored in Business Administration)

SQA Certification, American Software Solutions, Edison, New Jersey

Data Base Administration Certification: Accelerated Computer Training, Farmington Hills, Michigan

Client Server Development Certification, Accelerated Computer Training, Farmington Hills, Michigan

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