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Project Management Customer Care

Location:
Jackson, Georgia, 30233, United States
Posted:
October 10, 2016

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Resume:

Cynthia Traylor

*** ********** **

Jackson, Georgia 30233

770-***-**** (H)

404-***-****(C)

E-Mail acwznp@r.postjobfree.com

Career Goal:

Build new career and work experience at higher levels and challenges. Utilize customer skills obtained in previous medical career to excel within a new organization.

Strengths:

Working with a highly Qualified Engineering Company, one on one Designers and Engineers, AT&T Managers, also The City/ and County to acquire Permits so that the company can provide faster Internet, Fiber Optic, Home Security services for The Customers. Drawing the prints, making sure they have all the required Stamps per City/County Code, reaching out one on one to each Municipality so that We are following required Guidelines with local Authorities to Provide requested services, Reaching out to local HOA Presidents so that we have access to gated and Private areas, Processing, following up on status of Permit Approvals. Customer Care, People Skills, Problem/Conflict resolution, Project Management, Organizational effectiveness, Streamlining processes, Project management, Conflict Resolution, and strong people skills. Possess adaptability to conform and implement new procedures. State Certifications in Renal Dialysis, Customer Care, CPR and Phlebotomy.

Education:

Permit Coordinator for the City/County At Ansco& Associates LLC, Fresenius Training Institute, Continuing Education,Trained by Certified Engineers for The State of Georgia.

Experience:

January, 2015 to September 2016

Working with a highly Qualified Engineering Company, one on one Designers and Engineers, AT&T Managers, also The City/ and County to acquire Permits so that the company can provide faster Internet, Fiber Optic, Home Security services for The Customers. Drawing the prints, making sure they have all the required Stamps per City/County Code, reaching out one on one to each Municipality so that We are following required Guidelines with local Authorities to Provide requested services, Reaching out to local HOA Presidents so that we have access to gated and Private areas, Processing, following up on status of Permit Approvals. Customer Care, People Skills, Problem/Conflict resolution, Project Management, Organizational effectiveness, Streamlining processes, Project management, Conflict Resolution, and strong people skills. Possess adaptability to conform and implement new procedures.

June 2005 to August 2013

CCHT (Certified Clinical Hemodialysis Technician)

Performed Renal Dialysis for acute Kidney patients .Canulating patients prescribed needle gauge. Utilized customer care technics to manage problem and conflict resolutions to maintain care satisfactions goals. Maintained Computer software and applications used in monitoring and planning patient care and maintain all state regulatory requirements dealing with health and safety equipment (Water, dialysis equipment). per OSHA and State Regulations .Daily interactions with Doctorial staff to meet patient medical needs. Maintained accurate records for patient vitals, nutrition, and prescriptions per doctors recommendations. Utilized recorded data to implement proactive plans coordinated between clinical and doctorial guidelines. Continuing Education along with positive reinforcement with Staff and Patients to meet future possible Goals

February 2001 to June2005

CNA (Certified Nursing Assistant)

Analyzing vitals. Assisting in managing and promoting patient’s activities . Working with staff on nutrition and patient wellbeing, promoting independence within Patients abilities . Interacting and encouraging family/patient relations along with staff to implement proactive plans along with short/long term goals promoting health and recovery..

June 1997 February 2001

Assisted Living Associate

Helping and maintaining with Range of motions promoting patient’s health goals Helping Patient’s and encouraging independence

utilizing doctorial guidelines. Incorporation family interaction to maintain consistency with patient vitals and overall wellbeing. Reviewing results in conjunction with facility doctors to implement contingency plans of actions based on medical results.



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