Seeking a position in Human Resource which will utilize all acquired skills and abilities in the field.
EDUCATION
Berkeley College, Newark, NJ B.S., Management - Human Resources - 2015
Essex County College, Newark, NJ - A.A.S., Liberal Arts – 2013
Human Resource Courses:
Staffing
International Business
Computer Applications in Business
Leadership in Organizations
Principles of Management
Principles of Finance I
Customer Service Management
Organizational Behavior
Human Resources Management
Career Management Seminar
Principles of Marketing
Business Law I
Mathematics with Business Applications
Statics
Labor and Relations
Operations Management
Compensation and Benefits
Organizational Development
Training and Development
Performance Management
Fundamentals of Accounting for Managers
Managerial Accounting
Business Strategy and Policy and Capstone
PROFESSIONAL EXPERIENCE
Arc of Essex, Livingston, NJ Program Counselor & Aid 2011 – Present
Serve as an advocate for each client, comply with all agency and DDD state policies and procedures
Train new employees
Complete administrative duties (i.e., scheduling all appointments, medication count/audit; complete scheduling for clientele daily activities)
Provide general care of clients with developmental disabilities which includes: banking transactions, food shopping, cooking and other day-to-day activities. I manage six clients on the daily basis
Administer and manage care of medications as prescribed daily for clients
Coordinate and plan various activities, I coordinate five various activities for Group Home clients weekly basis
Responsible for management duties in his/her absence. I complete time sheets and manage the other staff
Transport and accompany clients to medical and psychological evaluation appointments; formulate client goals focusing on behavior management and the development of life skills
Maintain the routines and structures to provide a safe, healthy, and pleasant environment for clients
Shoprite, Springfield, NJ Customer Service/Cash Control Provider 2008 - 2011
Train 10 new employees to work as cashier until they are ready to work alone
Maintained cash drawers, five at the beginning and ending of shift to ensure amounts are correct
Resolved customer complaints in a proactive manner; process merchandise returns and exchanges
Provided customer service, answer customer questions
Provided information on procedures or policies hundreds of customers daily
Kept periodic balance sheets of amounts and numbers of transactions
Performed administrative duties by compiling and maintaining non-monetary reports and records daily
Maintained knowledge of store inventory and sales activities
Internship:
Setting appointments and arranging meetings
Maintaining calendars of HR management team
Processing incoming mail
Answering employee questions
Record data and file documents for each employee, including such information as addresses, weekly earnings, absences
Process and review employment applications in order to evaluate qualifications or eligibility of applicants.
ADDITIONAL WORK EXPERIENCE:
Christian Daycare Center, West Orange, NJ Teachers Aid 2005 – 2008
Family Christian Bookstore, Irvington, NJ Assistant Clerk 2003 – 2005
TECHNOLOGY SKILLS: Microsoft Office Applications: Word, Excel, PowerPoint, and Outlook
LANGUAGES: English and Haitian Creole (Written and Spoken)
CERTIFICATIONS: CPR Certified (ARC of Essex County), Defensive Driving (ARC of Essex County)