Gary W. Handy Jr.
**** ****** **** • Kernersville, NC • 336-***-**** • acwzej@r.postjobfree.com
Objective
Currently seeking a challenging position within a solid, progressive staff setting that best utilizes my experience and training with opportunity for personal and professional development.
Summary of Skills
Strong communication skills, organizational and time management skills
Strong Teamwork and customer relation skills
Independent work skills, multi-tasking and ability to work under deadlines
Employment History
2012 to present ServRight Alexandria, VA
Field Service Technician
Repair and maintain paper finishing equipment for large retail stores such as paper cutters and laminators
Instruct store employees on proper operations of equipment
Maintain parts and supplies inventory
Determine causes of office equipment failure by attempting to operate equipment; observe functioning; conduct diagnostic tests using meters, and researching engineering and service manuals.
Maintain customer rapport by greeting customer upon arrival at location; understanding equipment complaints.
2007 to 2012 Toshiba Business Solutions of the Carolinas Mt. Gilead, NC Field Service Technician
Repair and maintain Toshiba office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components.
Maintain office equipment parts and supplies inventory
Maintain customer rapport by greeting customer upon arrival at location; understanding equipment complaints.
Accurately keep mileage and daily activity log
2005 to 2007 Diamond Retail Services, Inc. Stokesdale, NC
Assistant Area Manager/National Technician Advisor
In-Home Delivery, assembly, and repair of personal exercise equipment, Basketball Goals, and Billiard Tables
Assembly of Personal Exercise Equipment in-store for display
Assisted other technicians with unique repair problems
Called customers to set up delivery and assembly of personal sports equipment
Properly completed invoices for customer work orders
2002-2005 American Multimedia Inc. Burlington, NC
Maintenance Technician
Performed Maintenance and Repairs on Media Packaging Equipment such as CD/Cassette loading machines, jewel box cellophane wrappers and shrink wrap machines
2000-2002 Service Source Incorporated Browns Summit, NC
Field Service Technician
Serviced and Maintained Xerox Copiers/Fax including industrial high-speed printers
Education
Machine Shop Technology Diploma, Rockingham Community College, Wentworth, NC
References Available Upon Request