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Data Entry Customer Service

Chino, California, United States
October 09, 2016

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Gary Cisneros

Montclair, CA - 909-***-****

Authorized to work in the US for any employer



TK Services Inc. - Fontana, CA - February 2016 to September 2016 Parts ordering,countersales,inventory control,dealt with parts vendors and suppliers, Outside Sales Representative

Fleet-Pros - Ontario, CA - 2015 to February 2016


Call on customers, Take and research customer parts orders,answer and reply to customers emails and phone calls, daily reports,customer service including sales and management. Accomplishments

Helped to grow customer base and sales, helped improve staff moral and work habits Skills Used

Management and people skills, Communication and negotiateing and better follow up skills Shop Foreman

PTS - Perris, CA - October 2014 to March 2015


Prepared Work Schedules.

Opened and closed repair orders;

Purchased parts for shop repairs.

Supervised shop repairs to make sure repairs were done correctly, Instrumental in setting up shop safety program.

Service writer.

Skills Used

Management and Supervisory,


Phones and Data Entry.

Parts and Service.

Assistant Shop Manager, Assistant Parts Manager

Tcl Logistics - Chino, CA - December 2005 to September 2014 Responsibilities

Executed daily operation of the heady duty truck and trailer departments. Opened and closed repair orders making sure parts and labor were correctly charged out. Handled all break down and road call services.Trained and Managed 30 mechanics and achieved significant improvements in productivity.

Supervised maintenance of truck and trailer repairs. Ordered and restock parts for shop repairs.

Inventory control.Interpreted company policies to workers and enforced company regulations. Trained new workers.

Service writer.


Help set up cost efficient and safety programs for both parts and service departments, Skills Used

Data entry, Purchasing, Phones, Employee Relations, Management Skills, Parts Call Center by

LA Freightliner - Fontana, CA - October 2001 to November 2005 Responsibilities

Answered Phones and assisted Truck Fleet owners with their parts needs, Assisted front and back parts counters

Data entry,

Pulled parts and helped in the warehouse.

Skills Used

Heavy Phones, Purchasing, Data entry Oral and written communications.Customer service. Parts Counter Person

Canyon Truck Parts - Corona, CA - May 1991 to September 2001 Responsibilities

Worked parts counter assisting customers with their parts needs Phones,

Ordered parts for stock replenishment,

Core and warranty returns,

Shipping and receiving,

Outside sales

Data Entry

Trained and supervised 19 parts and shop employees. Inventory control.

Service writer.


Skills Used

Phones and Data Entry, Purchasing and Supervision skills EDUCATION

Computer Programming in Computer Science

ComputerEra Business School - Redlands, CA

1990 to 1991

Corona Senior High School - Corona, CA

1981 to 1985


Inventory Management

Management Experience


Shipping And Receiving

Data Entry

Outside Sales



Have attended various schools and classes as they relate to the parts and service department. Including air brakes,lighting,engine management,vehicle coupling systems and heating and air conditioning systems.

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