Customer Service Sales Associate

Carla Shackelford

Summary

Diversity Vuteq/Toyota Team Leader. My department is Sps Logistics and I have been a team member for 2 years and team leader for 2 years. I assist team members in the production and manufacturing of automotive parts to supply the Toyota production line. I also help supply needed paperwork and maintain printers and flow racks for lines. I am cross- trained on many lines and help support and relieve team members as needed. Highlights

Work independently

Ability to indentify parts by part numbers

Train new team members

Support production in logistics

Supply work materials for team members and work

areas

Accomplishments

Training

Trained new team members on the Final and Trim lines. Support Production

Was constantly in process daily to work for absent team members. Experience

Sales Associate/Cashier

November 2004 to September 2010

Sears Barnes Crossing Mall - Tupelo, MS

Sales Associate for 6 years. Took care of customer product needs for their television and appliances. I performed customer service and made follow up calls to customers to ensure they were satisfied with their purchase and to get feedback and concerns from them. I also processed the information for credit applications for Sears Credit Cards. Teacher Assistant/ Interventionist

August 2002 to December 2016

Tupelo Public Schools - Tupelo, MS

Assist the teacher with students in the classroom and also worked with students to improve their grades in their lower academic areas. Able to use copier to make copies for the teacher and classroom. Also had to manage classroom when the teacher was absent. Performed car duty in mornings and afternoons. Education

Associate of Applied Science : Microcomputer Processing, 1991 Northeast Community College - Booneville, MS, US

My major included the operation of word processing, data entry and spreadsheets. Courses included oral communication, automated accounting, and typing skills. I was also a College Math Tudor. Affiliations

My participation in high school activities such as Future Business Leaders of America, Fellowship of Christian Athletes, Business Course at the Vocational Center have helped my future endeavors and to be confident in my career. I also believe it is important to treat people the way you want to be treated. 1006 Bratton Road, New Albany MS 38652

Home: 662-***-**** - Cell: 662-***-**** - *********@*****.***

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