KATHLEEN ANN ZELLNER

Email: acwzcd@r.postjobfree.com

SKILLS PROFILE

Skilled at balancing competing priorities and tight deadlines; changing tasks as needed.

Superior oral and written communication skills.

Effective communicator with individuals at all socioeconomic levels.

Proficiency in recruiting, interviewing, training and managing.

Experienced with trade shows and speaking before large groups.

Flexibility with work schedule and able to travel as necessary.

Strength in employee relations and conflict resolution; skilled negotiator.

EMPLOYMENT HISTORY

LeapTech LLC / iLLSTREET LLC, Charleston, SC

June 2012 – December 31, 2015

Director of Human Resources and Operations

Oversee all human resource function for small manufacturing company. Wrote employee handbook; set up medical/dental benefits package for full-time employees; implemented Direct Deposit program; recruit, hire and supervise hourly and salaried employees; implemented consistent disciplinary/warning system; established Paid Time Off and Non-Paid Time Off policies; Implemented weekly “Fish Bowl” meetings to encourage 2-way communication company-wide; oversee all payroll, attendance, A/P, and office functions; direct supervisory responsibilities for administrative sales and office personnel and bookkeeper; set up and attend all recruiting/job fairs, implemented participation in SC State WIA program, hire and coordinate use of staffing services for contract workers; conduct weekly safety training meetings; monitor all worker’s compensation issues resulting in only 3 days lost time total for all days of employment; initiated and act as liaison for OSHA voluntary inspection and follow-up reports; cut employee attrition/turnover from 40% to 26% in 7 months with steady rate <5% entire last year of employment resulting in considerable savings to company; instituted quarterly “team-building” days; established standardized quarterly and annual employee review process; maintained 0% lost unemployment claims for 3+ years as Human Resources Director.

Remedy Intelligent Staffing, Easley and Greer, SC

October 2011- February 2012

Market Manager, Upstate SC

Responsible for opening offices in Greer and Easley including location selection, furnishings and staffing as well as all responsibilities associated with introducing and developing Remedy Staffing brand name recognition into a new market. Assumed all responsibility for new contract On-Site account; facilitated rollover transition of 115 temporary employees onto Remedy payroll. Hired and trained two successive On-Site Managers to oversee daily first shift operations. Assumed position as On-Site Manager over second and third shifts 3-5 nights weekly after branches closed. Daily consultation with Client companies to discuss human resource needs and job specifications. Responsible for recruiting, interviewing, evaluating and hiring qualified job candidates. Conducted on and off-site job fairs to develop and maintain applicant sources and attract superior applicant pool. Supervised and managed office personnel and on-site managers.

Excess Logistics, Inc., Spartanburg, SC

August 2003 – October 2011

Vice President of Operations

Responsible for daily operations of small company engaged in global distribution of video, voice and date broadband equipment including: Interviewing, hiring, supervising, payroll, employee benefits, accounts payable, accounts receivable, vendor relations, shipping, inspecting, receiving, customer service, trade shows, outside sales, marketing, contract review, credit approval.

Personnel Management, Inc. / Spartan Staffing, Spartanburg, SC

January 2003 - August 2003

On-Site Account Manager/ Outside Sales

Position was located on-site in manufacturing facility and involved all aspects of personnel including: Recruiting, interviewing, hiring, training, supervising, counseling, payroll, worker’s compensation, unemployment, terminations for PMI associates assigned to work at plant. Also conducted outside sales calls throughout Spartanburg County and made formal sales presentations.

Maristaff, Inc., Spartanburg, SC

February 2000 – January 2003

On-Site Staffing Specialist

Employment manager for Maristaff associates assigned to neon sign manufacturing plant. Work responsibilities were the same as listed above for Personnel Management. Plant changed contracts with staffing agencies but work responsibilities remained unchanged. Extensively recruited for hourly and permanent plant management positions utilizing: Trade shows, career fairs, career counseling centers at local colleges, monthly on-site interviews at local unemployment office, internet and newspapers. Instituted successful referral bonus program.

Adecco, Spartanburg, SC

March 1997- May 1999

Branch Manager

Managed all office operations for ISO 9002 certified staffing office including: Supervision of inside and outside staff, marketing, $2.3 million dollar annual budget adherence, trade shows, weekly travel to out of town on-site locations, sales, collections and assurance of continued adherence to all ISO 9002 regulations and policies.

EDUCATION

Miami University, Oxford, Ohio

B.S. Consumer Sciences; Major: Retail Management

Spartanburg Community College, Spartanburg, SC

Certificate; Professional Human Resource Management (SHRM)

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