Maria Concepcion Roa Marquez

*** ******* ***

Glendale, California 91205-2009

818-***-****

acwzbs@r.postjobfree.com

OBJECTIVE

Seeking an opportunity in a fast paced environment where helping people with their health needs is top priority.

CORE COMPETENCIES

Ample experience in Healthcare Sales and Marketing.

Analytical thinking

Detail minded

Driven to provide excellent customer/patient care.

Knowledgeable on Healthcare

Requirements, Standards,

Procedures and Compliance

Effective management skills

Excellent people skills

Experienced in the ability to assist residents and clients with insurance needs /claims, social services and USA health systems/programs guide rules/policies

Good office filing, charting, documenting and organizational skills

Problem Solver

Proficient in computer applications.

Superb communication skills, verbal and written.

PROFESSIONAL EXPERIENCE

Catherine Bluestar Integrated Healthcare Services, Glendale, California November 2013 –

Vice President December 2015

Provides high satisfaction levels of health care services

Assists clients and patients with available benefits solutions for health insurance claims

Assists families for public and private insurance programs and payment options

Facilitates the operations of various health care agencies (Home care, Home Health and Hospice).

Professional demeanor and attention to detail

Bluestar Affordable Home Care, Dalton Gardens, Idaho October 2011 –

Vice President December 2015

Effective business strategist

Excellent patient case management implementation

Provides healthcare management through quality performance services in the State of Idaho

Assists clients and patients available benefits solutions for various federal and state programs and private-pay systems

Care Staffing Corporation, Los Angeles, California January 2009 – January 2014

Chief Patient Care Advocate

Provided a nonjudgmental and empathetic therapeutic approach in supporting clients and their families dealing with social, emotional, and environmental challenges

Established rapport, applied behavior modification techniques, conducted psychosocial assessments, and provided clinical assessments, diagnostics, and treatment services to clients and families

Collaborated with mental healthcare professionals and outside agencies in the development, implementation, and evaluation of client treatment plans

Sales and Marketing for Homecare Services to various health settings

Cattleya Healthcare Services, Glendale, California January 2009 – September 2012

Vice President

Oversaw daily operations, managing patients, families and caregivers

Coordinated daily office operations of the healthcare business

Responsible for administrative, operations, personnel issues, policies and procedures

Generally performed Business Development and Marketing functions for the business

Lifeline Home Health Services, Inc., Arcadia, California January 2009 – June 2012

Business Development Director

Initiated new contacts and cultivated business relationships for public healthcare services

Implemented business plans and forecasts

Maintained verbal and written agreements with clients

Provided guidance for benefit claims

Performed excellence in Sales and Marketing

Issued follow-up for bookings and referrals, thank you letters, phone calls, and client feedback

Five Stars Homecare, Los Angeles, California January 2003 – May 2012 Patient Care Coordinator

Provided a nonjudgmental and therapeutic approach in supporting clients and their families dealing with social, emotional, and environmental challenges

Established rapport, applied behavior modification techniques, conducted psychosocial assessments, and provided clinical assessments, diagnostics, and treatment services to clients and families

Collaborated with mental healthcare professionals and outside agencies in the development, implementation, and evaluation of client treatment plans

Assisted physicians with examinations and procedures

EDUCATION

Master in Healthcare Administration (MHA) Graduated February 2014 University of Phoenix, Pasadena CA Campus

Associate of Nursing in Vocational Nursing Graduated March 2007

Preferred College of Nursing, Los Angeles, CA

Bachelor of Law (LLB) Corporate Law Specialization Graduated March 1993

San Sebastian College of Law- Recoletos, Manila, Philippines

Bachelor of Arts in Communication Arts Graduated March 1984

Maryknoll College, Quezon City, Philippines

PROFESSIONAL AFFILIATIONS

University of Phoenix Alumni Los Angeles Chapter – Vice President of Events Present

CA Department of Insurance- Licensed Life Agent Present

CA Notary Public - Active Commission Present

Contact this candidate