KUMBULA GIJIMANI
** ***** ***** ********* ****** +263-***-***-*** acwzba@r.postjobfree.com
PERSONAL PROFILE
I am a very ambitious and confident young lady. My hunger for the hospitality industry led me to the International Hotel School here in Zimbabwe. The journey has been both fun and challenging as I had live exhibits for my training. Rotary Centre gave me a good glimpse of the industry and sharpened my organizational, leadership and customer service skills. Organikks café widened my horizon in dealing with high-end clientele. The experience was priceless and enabled me to be versatile. I am currently at The Victoria Falls Hotel part of Leading Hotels of the World and I must say its five star status are rubbing on very well.
INTERNATIONAL HOSPITALITY BUSINESS SCHOOL
Qualification: American Hotel and Lodging Association
Hospitality Today
Managing Service in Food and Beverage Operations
Leadership and Management in The Hospitality Industry
Supervision in The Hospitality Industry
Planning and Control for Food and Beverage Operations
Management of Food and Beverage Operations
Hospitality Sales and Marketing
Managing Front Office Operations
Course Supplementary Subject:
C.A.R.E ( Controlling Alcohol Risks Effectively)
Advanced Level
Divinity
History
Literature
Ordinary Level
Accounts
English Language
Biology
Food & Nutrition
Geography
Literature
History
Mathematics
Science
WORK EXPERIENCE
The Victoria Falls Safari Lodge (Currently)
Butler/ Guest Relations
Answering Calls
Checking in VIP guests
Lunch service, Dinner Service, Breakfast Service
Collecting Guest Feedback
Mini Bar Checks
Booking Activities
Personalized attention
Bar Service
Checking out
The Victoria Falls Hotel (April 2016- September 2016)
Guest Relations Officer
The Victoria Falls Hotel (July 2015- March 2016) Trainee
Switch Board
Reception
Cashier
Porters
Guest Services
Reservations
Food & Beverage
Stores
Procurement
Organikks Café (December 2014- January 2015) Trainee
Kitchen
Waitress
Cash collection
Rotary Centre (August 2013- June 2015) Trainee
Waiter
Bar
Duty Manager
Travel Plaza (December 2012- January 2013)
Synonyms ~ (Sales Lady)
AWARDS AND CERTIFICATES
Award for Spoken English 2012
REFERENCES
Mr. Shumba +263-***-***-***
(FRONT OFFICE MANAGER)
Maisha Smith +263-***-***-***
(ORGANIKKS CAFÉ MANAGER)
Mrs. Matengenzara +263-***-***-***
(TEACHER INCHARGE OF PREFECTS)
Mrs Chiwara +263-***-***-***
(SYNONYMS MANAGER)