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Data Entry Customer Service

Cordova, Tennessee, United States
October 11, 2016

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Rachel Leverson

**** ***** **.

Memphis, TN, ****6 United States





Data entry

Creating styles for footwear and appeal.

Handling markdowns

Entering orders into system.

Checking for on orders that are due to be shipped.

Researching errors and product not received.

GREENLEE TEXTRON, Horn Lake, MS United States

QC Packer, Nov 2011 – Aug 2014

Processing orders to be shipped out daily.

Mark and label containers, container tags, or products, using marking tools.

Measure, weigh, and count products and materials.

Examine and inspect containers, materials, and products to ensure that packing specifications are met.

Record product, packaging, and order information on specified forms and records.

Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.

CRACKERBARREL, Horn Lake, MS United States

Server, Jan 2009 – May 2014

Carry food, silverware, and/or linen on trays, or use carts to carry trays.

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.

Determine where patients or patrons would like to eat their meals and help them get situated.

Load trays with accessories such as eating utensils, napkins, and condiments.

Examine trays to ensure that they contain required items.

Total checks, present them to customers, and accept payment for services.

Prepare food items such as sandwiches, salads, soups, and beverages.

Stock service stations with items such as ice, napkins, and straws.

Place food servings on plates and trays according to orders or instructions.

Remove trays and stack dishes for return to kitchen after meals are finished.

RENASANT BANK, Southaven, MS United States

Teller, Sep 2004– Oct 2008

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

Order a supply of cash to meet daily needs.

Receive and count daily inventories of cash, drafts, and travelers' checks.

Prepare and verify cashier's checks.

Carry out special services for customers, such as ordering bank cards and checks.

Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

CINGULAR WAREHOUSE, Memphis, TN United States

Returns Clerk, Jul 2003 – Sep 2005

Prepare invoices, shipping documents, and contracts.

Adjust inventory records to reflect product movement.

Compile, sort and verify the accuracy of data before it is entered.

Locate and correct data entry errors, or report them to supervisors.

Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipments.

DRURY INN & SUITES HOTEL, Horn Lake, MS United States

Front Desk Clerk, Sep 2001 –Jun 2003

Greet, register, and assign rooms to guests of hotels or motels.

Verify customers' credit, and establish how the customer will pay for the accommodation.

Contact housekeeping or maintenance staff when guests report problems.

Make and confirm reservations.

Issue room keys and escort instructions to bellhops.

Keep records of room availability and guests' accounts, manually or using computers.

Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Compute bills, collect payments, and make change for guests.

Review accounts and charges with guests during the checkout process.

Transmit and receive messages, using telephones or telephone switchboards.

Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.


High Tech Inst., Memphis, TN United States

Associates/ Massage Therapy, January 2007

University of Mississippi, Southaven, MS United States

Completed coursework towards Management Information Systems (MIS), March 2003

Northwest Mississippi Community College, Senatobia, MS United States

Associates/ Network Administration May 2001

Coldwater High, Coldwater, MS United States

Diploma, May 1998


Billing (Cutting direct bills)

Returns (entering product returned back into inventory)

Data Entry (typing, ten key)

Customer Service (call center, setting reservation, setting appointments, taking care of customer/guest issues, Sales.

Switchboard hotel setting, and bank setting

Reference will be furnished upon request.

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