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Manager Management

Location:
Atlanta, Georgia, United States
Posted:
October 11, 2016

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Edward Beauchemin Page * of *

Edward Beauchemin

Mobile (941) ***-**** acwz97@r.postjobfree.com

Industries:

Financial Services

Telecommunications

Energy Sector

Pharmaceuticals

Retail

Public Services

Clients:

SunTrust Bank

Citizens Bank

CommerzBank, A.G.

FannieMae

Ally Bank

KeyBank

Synovus

Bank of the West

China Construction

Bank

American Express

IndyMac

Chevron

OptiCanada

Calpine

Pfizer

GlaxoSmithKline

Lowes Home

Improvement

Cricket

U.S. Forest Service

Education:

University of

Connecticut

Certifications &

Training:

Microsoft

Certifications

Cisco training

Juniper Training

ISSA training

Summary of Professional Experience

As a versatile, results driven and accomplished leader with 20+ years of IT operations and project management experience; knowledgeable and experienced in solving a wide range of business, technology and compliance related banking challenges, I have managed complex system integrations (up to $170M programs with 30+ matrixed personnel) through all phases of the software development lifecycle (SDLC) while working with key business and technology stakeholders to achieve proven successful results. Exceptional team builder with extensive experience in leading cross-functional, international project teams in the effective completion of large scale projects. I exemplify excellent team leadership, communication, and interpersonal skills as well as the ability to work with Executive and Senior leadership to find the right solutions that satisfy the objectives of my clients.

Areas of expertise include:

Leadership Technology Services Business Processes

Experience Highlights

As Principal Consultant in the Technology Division for a mid-size financial services consulting firm:

- Managed and directed AML and sanctions systems implementation as the North America work stream lead as part of a large compliance improvement program; Drove risk and compliance change activities for the regional CIO to reduce exposure to risk and compliance related penalties

- Led development and implementation of strategy for end-to-end system integration testing for complex common securitization platform systems to minimize defects upon deployment

- Led multiple work streams (Collections and Recoveries, Risk, Lockbox, and Fraud) for implementation of systems to support the deployment of new credit card services to increase bank revenue and profits

- Led and worked with offshore and nearshore teams to meet client objectives and satisfy business requirement across numerous projects while minimizing expenses reducing capital expenditures by $1.2M and year over year operating expenses by $0.7M per year

- Directed and provided subject matter expertise to enhance IT governance, IT service management capabilities, and BC planning improving efficiency and reducing risk.

- Led efforts to streamline 700+ person technology infrastructure and operations team; integrated that team with 1600+ person technology development organization

- Led and supported numerous sales initiatives ($10M+ over six years) through contract development and signing, including RFI/RFP response development, creation of service offerings, and presentation/build of solution materials As Manager of Infrastructure Solutions in the commercial services and financial services divisions of an international consulting firm: Systems Implementation

and Integration

Infrastructure Design,

Build and Operations

IT Services Management

ITiL and CoBIT Principles

End-to-End Testing

Regulatory and Compliance

Bank Secrecy Act/ Anti

Money Laundering

Fraud Mitigation

Collections and Recovery

Process re-engineering

Business Continuity (BC)

Organizational Design

Program Management

Collaboration

Team Building

Executive Presentation

Mentoring and

Performance Management

Edward Beauchemin Page 2 of 2

(CISSP)

Business

Management

Training (Harvard)

Certified Business

Continuity

Planner(training)

Affiliations:

ISSA (currently

inactive)

DRII (currently

inactive)

- Provided subject matter expertise in technology solutions related to business continuity and disaster recovery, IT services management practices, contact center systems and processes, and technology infrastructure design, build and operations

- Promoted to Manager for exceptional performance

- Managed off shore, near shore and on shore personnel, and directed project teams (30+ matrixed personnel) in the successful implementation of projects under budget and ahead of schedule to achieve target state operating models and successful systems implementations

- Key contributor in sales efforts from proposal development to contract signing

- Directed technical teams on various network infrastructure design and implementation, disaster recovery and information services strategy and design projects

- Provided overall management of Business Continuity (BC) and Disaster Recovery (DR) efforts including development of plans, delivery of services and oversight of DR testing strategy and execution

- Supervised design and implementation of data center infrastructure reducing capital expenditures by $1.6M and operating costs by $1M per year (five-year projections) As an Engineer for a global telecommunications provider:

- Developed and managed the overall IT strategic plan, management controls, and disaster recovery plan, and ensured quality using best business practices

- Translated complex business problems for IP data products into innovative technology solutions to satisfy business requirements

- Gathered IT system requirements, performed systems analysis, and served as subject matter expert in IT development projects

- Played a key role in orchestrating company-wide initiatives aimed at improving performance, productivity, profitability, and maximizing customer satisfaction

- Conducted detailed process analysis and development; gathered and documented detailed systems requirements and developed functional architecture and systems' test plans

- Developed web-based applications and databases for BC and DR

- Met with customers to determine needs and set project scope; coordinated with senior management to develop strategy for the implementation of new technologies to fulfill customer needs

- Supported design, build and operations of the first Network Operations Center (NOC) and compiled technical information about network and systems architectures for use by network support analysts

Software, Methodologies & Tools

SDLC, Agile, ITIL, CoBIT, all MS Office tools, SharePoint, HP Quality Center, Actimize, various Contact Center and Customer Relationship Management tools and ticketing systems, various network monitoring tools Employment History

Metasys/Contractor at Suntrust, July 2016 – September 2016, Program Manager – BSA/AML Program

FIS/Capco Consulting, April 2010 – July 2016, Principal Consultant - Tech Solutions BearingPoint, Inc., May 2004 – March 2010, Senior Consultant (promoted to Manager in May of 2005)

Level (3) Communications, April 1999 - May 2004, Engineer (performed a variety of roles as both a contractor and a full time employee) Inacom Information Systems, Inc., September 1996 – January 1999, Supervisor of Support Services, Technology Services

Telepartner International, July 1994 - August 1996, Senior Analyst, Technology Support Services/ Call Center



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