Jade R.Gordon
Bronx, NY *****
(M) 646-***-****
Jgordon1740@ Gmail.com
SUMMARY OF QUALIFICATIONS: I am looking to join a family and make use of my 6 years of management experience in a retail environment. I have a strong sense of urgency and a commitment to success along with experience in a training and development role. I am proficient in profit and loss as well as standard based metrics.
EDUCATION
Prince Edward County High School Farmville, Virginia, June 2004 EXPERIENCE
AT&T New York, NY
Retail Sales Lead October 2010- June2016
● Assist customers with product information and telephone upgrades
● Make changes to account information as per customers’ request
● Address basic telephone issues.
● Produce sales in telephone accessories such as car charger and cell phone cases.
● Help manage and audit inventory and merchandise.
● Condition staff to address basic telephone issues. Footlocker New York, NY
Assistant Manager February 2006- October 2010
● Assisted in managing all day to day operations of the store
● Maintained full leadership and managerial responsibilities monitoring sales and merchandise.
● Assisted the store Manager with recruiting full and part time employees.
● Maintained store on a daily basis, this includes all maintenance issues.
● Coordinated monthly trainings.
● Performed daily and nightly security checks (i.e. closing out and opening cash drawers, reviewed paper work to ensure efficiency during audits)
Physicians for Peace. N orfolk, VA
Administrative Assistant April 2005- January 2006
• Prepared accounts payables checks and maintained departmental budgets
• Addressed computer and server issues along with questions and concerns
• Developed a workflow that made it possible to accommodate increasing responsibilities necessitated by staff reductions
• Ran and verified accuracy of various reports and queries monthly
• Processed gifts and monitor pledges via donor database, fundraising software and credit card processing service ( Raisers Edge, Convio and IATS)
• Tracked staff budgets and cut cost whenever possible
• Supervised event registration during events
• Monitored / updated office equipm
SKILLS
● 65 wpm
● Knowledge of Microsoft Word, PowerPoint, Excel, and Internet applications
● Proficient on Droid, Windows, and Iphone Operating Systems