Victoria M. Guarraci
*** ******* ****** **., ******* SC 29657
Phone: 754-***-**** Alt Phone: 864-***-****
Email: acwz75@r.postjobfree.com
Ability Summary
Human Resources
Public Relations
Lotus
Quick Books
Microsoft Office
Customer Service
Office Machinery
Policy and Procedures
Data Entry
Inventory Control
Quality Assurance
Receptionist
08/08/2016 – Current AARP Foundation/SCSEP SC Works Clemson, SC
Employment Center
Greet customers entering center
Ensure intake forms are completed for each customer
Route customers to resource room
Answer phones and route customers to appropriate person via phone transfer
Assist with assembling packets and other collateral material
Provide customers with information of activities taking place in centers and on occasion, assist with the overflow traffic and customers directly within the resource room
Gain knowledge of services available in centers
Office Administrator
12/2001 - 02/2010
The Institute for Advanced Therapeutics
Pembroke Pines, FL
Served as a liaison between students and state medical boards
Provided clerical duties - answered phones, proof read and mailed various brochures, printed books and certifications, provided invoices, made copies, read and responded to emails, and sent faxes
Responsible for inventory control
Took orders for educational courses
Submitted online orders for educational materials
Provided customer service on a daily basis
Handled accounts receivables and payables and made deposits
Processed credit card payments
Graded and submitted test scores for students
Title Clerk
06/1992 - 07/2000
Central Auto Tag Agency
Miami, FL
Printed daily reports for the tag agency
Ensured all county and state vehicle titles were properly completed and signed
Calculated appropriate taxes sent to different counties and states for tags and titles
Responsible for inventory control - ordered decals and license plates
Transferred vehicle titles and renewed license plates and decals
Periodically relieved other coworkers of their duties
Provided customer service
Certified teller drawers were balanced daily
Supervised employees
Office Clerk
05/1985 - 05/1992
Flea Market Auto Sales
Opa Locka, FL
Accounts receivables and payables
Responsible for bookkeeping
Answered phones and other clerical duties
Executed collections and repossessions
Completed bill of sales for customers
Performed Human Resource duties - payroll, scheduling, quarterly taxes, and supervision of employees
Completed appropriate inspection documents for shipment of vehicles to other countries
Transferred titles and tags
Education and Training
Turner Tech Vocational School Computer Technology Certification Miami, FL
Miami Central High School High School Diploma Miami, FL