Bidhan Kumer Ghosh

B-*,L**

AFP village

Bgy Pinagsama,taguig

Philippines

094********

acwz3p@r.postjobfree.com

Career Objective:

Seeking a position to use my functional Skills to Perform as an individual and help the customers to resolve there problems leading a team with greater efficiency.

Personal Details:

Name :Bidhan Kumer Ghosh

Father’s Name :Mrinal Kumer Ghosh

Mother’s Name :Vokty Rani Ghosh

Permanent Address : 1518 leon guinto st, malate, manila.

Present Address : Vill:-jonail, P.O:-jonail,P.S:-boraigram,Dist:-Natore

Date of Birth : March,12.,1988

Nationality :Bangladeshi

Sex :Male

Marital status :single

Skill sets:

-Strong written and oral communication

-Good interpersonal abilities

-Quick learner

-Team Player

-In depth technical knowledge of home appliances

-Good reasoning ability

-Confident

-Fast adopter to change

Work experience

1)Retention Representative

From 02-12-2015 to present

Zispic services Inc

Bonifacio Global City,taguig,Philippines .

Duties:

1)Plan and organize daily work schedule to call on existing or potential sales outlets and other trade factors either through leads provided, social media or through individual research via the internet

2) Promote the company’s financial products and services, suggest improvements and offers to enhance client experience with the company.

3) Retain the client portfolio, maintain relationships with prospective and existing clients and ensure highest level of service.

4)Discuss financial markets and trading conditions, provide training sessions on the platforms and provide support through phone, email and/or live chat.

5)Communicate marketing promotions to clients as they are developed by the company to the portfolio.

6)Create offline and online networks out of new and/or existing clients as well as continuously look for new potential collaborations between clients and the company.

7)Resolve customer complaints by investigating problems and reporting to management.

8)Be a team player, well organized, efficient time manager and results oriented individual.

9)Flexibility to travel abroad when necessary to meet networks and already existing clients as well as enhance the relationship between clients and company as needed.

10)Attend seminars and Expo’s as a sales representative of the company when needed.

2)Position: Marketing Manager

From 22-07-2013 to 30-03-2015

Philamasia labor pool Inc.

Malate,manila.

Duties:

1)Develop pricing strategies, balancing firm objectives and customer satisfaction.

2) Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.

3) Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.

4) Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.

5) Compile lists describing service offerings

6)Initiate market research studies and analyze their findings.

7) Consult with buying personnel to gain advice regarding the types of services expected to be in demand.

8) Conduct economic and commercial surveys to identify potential markets for products and services.

3) Position: Manager

From 16-08-2012 to 21-03-2013

Sree maha luxme (pub) Singapore

Duties

1) Set objectives and targets for beverage unit/bar

2) Handle foreign customer

3) Determine staff needs and recruit staff

4) Performance manage staff

5) Set and monitor quality and service standards for staff

6) Communicate company policy, standards and procedures to staff

7) Direct and manage staff members to meet standards and objectives

8) Resolve customer complaints promptly

9) Monitor cleanliness and hygiene of bar area

10) Oversee accurate cash-up procedures and ensure necessary paperwork is complete

11) Ensure adherence to cash management procedures

12) Ensure adherence to stock control procedures

13) Monitor and order supplies

14) Liaise with suppliers and sales representatives

15) Check stock is correctly rotated and stored to reduce wastage

16) Plan and implement cost control measures

17) Implement improvements for products and service

18) Maintain regular communication with staff and management through meetings and discussions

3) position: Filed Manager

Jonail Co-Operative Credit Union Ltd.

From 03-06-2008 to 12-12-2012

Duties

1) Work closely with and develop relationships with clients.

2) Improving and developing the knowledge & skills of others.

3) Highly organized with a positive 'can do' attitude

4) Knowledge of progress monitoring and reporting.

5) Organize clerical work, administration, control systems and financial resources.

6) Using modern business methods in a practical way.

7) Monitor the client

8) Invest the client and inform to main office.

Education

Ms in sociology

2015 (scholarship)

Asian social institute

Manila, Philippines

B.S.S in sociology

2011

Dhaka college, Dhaka

Higher Secondary Certificate

2005

Tejgaon college,Dhaka.

Secondary School Certificate

2003

Rajdhani High school,Dhaka.

Language proficiency

Bangla : speaking, reading, writing.

English : speaking, reading, writing

Hindi : speaking only fluently

TAGALOG : Speak moderately and understand fluently

manila, malate, Philippines

Graduating December 2014

Areas of Interest:

Customer relation, Counselors, Comparative Culture, Journey, Reading, Music, Movies.

Computer Proficiency :

Ms –word, Ms-Excel, Ms- power point, Ms- access, Internet etc.

Reference:

1.Mr. Suresh Shetty

Philamasia Labor pool Inc 2. Ms. Pearlita B. Diaz

#2001 San Marcelino St. Store Specialist Inc.

Corner Quirino Malate Metro Manila Shangri-la Manila

092******** 091*-*******

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