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Customer Service Machine Operator

Fitchburg, Massachusetts, 01420, United States
October 08, 2016

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** ***** ******

LEOMINSTER, MA 01453 Cell: 321-***-****


My objective is to broaden my knowledge and work in a challenging and physical environment utilizing my skills and experience while providing customer satisfaction and quality assurance.

Employment Experience

Team Player – Cross trained in multiple positions to have ability to provide assistance to other teams to meet higher priority goals

Excellent Organizational Skills – Developed a filing system of instruction manuals (for both employees and customers) to be included in the kits

Analytical – Applied review milestones thru assignment and project completions while building cable harnesses and lighting fixtures

Dedicated – Developed and sustained productive internal customer relationships with multiple Team Leaders to ensure scheduled deadlines

Quality Control - Monitor equipment to ensure quality products in a high volume atmosphere using optimal safety equipment

Employment History

Assembler and Fabricators

05/2014 - 04/2015

Barn Light Electric Co

3405 S Washington Ave, Titusville, FL

Prepared and pre-assembled wire and hardware for various lighting kits. Specific job duties included:

read blueprints and determined and gathered parts needed for all hardware and lighting kits

Cut, stripped, soldered or crimped wires, and attached to connectors

Completed continuity checks

Labeled and bagged hardware kits, cables and instructions for employees and customer

Additional duties included:

Built shades for light fixtures and organized all files for the various types of fixtures.

Machine Operator

10/2012 - 05/2013

Hydro Aluminum

100 Gus Hipp Blvd, Rockledge, FL

Produced specific aluminum tubing solutions to be ultimately used for automotive and air condition system lines. Job duties included:

Set up a CTL machine, measured lengths, widths, bow and chamber of aluminum tubing, and made adjustments when necessary. Changed out spools of coil and re-fed them through the machine, typed applicable data into the computer program and printed labels. Examined the quality of the finished products and packed them in totes. Sealed properly and pushed them into their designated locations. Maintained the machine by keeping it clean and free from any dust particles.

Assembler/Wire Prep

07/2011 - 06/2012

API Technologies

Melbourne, FL

Build multi conductor and coaxial assemblies per J Standards IPC- A- 610 & 620 A for security products. Specific assembly duties included:

Cut, stripped, twisted or crimped wires; attach connectors and/or hardware; heat shrink tubing and make, cut, and apply labels. Additional duties: Responsible for inventory of all wires, assist other assemblers, run wire stripping machines. Consistently recognized for 100 % quality rating.

Cable Assembler

05/2008 - 08/2010

Aero Electronics Systems Inc

Titusville, FL

Built multi-strand cables of various wire lengths and styles (size 00-26 gauge) for the production of torpedoes. Mastered skills in soldering components and wires into small Line Replaceable Units to military standards (ANCJ) and coax cables and j- hook wires for precise results. Read blueprints, schematics and drawings and used several tools including mechanical / hand strippers, manual / air / pneumatic crimping tools for variegated contacts and lugs. Built quality cable connectors and completed continuity checks that resulted in customer satisfaction and enhanced company profitability and productivity.

Housekeeping Worker

07/2006 - 04/2009


Titusville, FL

Hotel housekeeper and general cleaning and upkeep of guest rooms and other assigned areas. Responsible for customer service in all aspects; (i.e. cleaning rooms, lounge, lobby, restrooms, parking lot, and offices). Frequently set up banquet rooms for meetings and special events. Occasionally would monitor hotel grounds during space center launches for security and integrity of hotel customers.

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