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Customer Service Information

Location:
Dallas, Georgia, United States
Posted:
October 08, 2016

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Resume:

JODELL STEGEMEYER

*** ********* *** acwyvp@r.postjobfree.com 770-***-****

OBJECTIVE

Receptionist who answers a high volume of calls while handling in-person inquires from clients and colleagues. Flexible and hard working with a drive to excel.

SKILLS & ABILITIES

Strong interpersonal skills

Customer service mindset

Focused and driven

Professional and mature

Positive attitude

Energetic work attitude

Telecommunication skills

Opening/closing procedures

EXPERIENCE

RECEPTIONIST REDMOND WALK IN CLINIC

NOVEMBER 2015 TO FEBRUARY 2016

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail. Updated contact and insurance information. Scanned all documents into EMR. Collected co pays. Balanced drawer and prepared deposits.

Separated due to clinic closing.

RECEPTIONIST ADVANCED FOOT CARE

MAY 2014 TO FEBRUARY 2015

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Scheduled appointments. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office.

Separated due to relocation to Georgia.

RECEPTIONIST SHEBOYGAN ORTHOPAEDIC ASSOCIATES

JUNE 2012 TO JANUARY 2014

Scheduled and confirmed appointments for entire management team. Handled and processed confidential patient information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and distributed faxes and mail in a timely manner

Separated due to being bought out by Prevea. They had their own employees.

COMMUNICATIONS OPERATOR AURORA SHEBOYGAN CLINIC

NOVEMBER 2006 TO SEPTEMBER 2011

Answer extremely high call volume, multi-lined switchboard. Page on-call Doctors after hours.



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