JODELL STEGEMEYER
*** ********* *** acwyvp@r.postjobfree.com 770-***-****
OBJECTIVE
Receptionist who answers a high volume of calls while handling in-person inquires from clients and colleagues. Flexible and hard working with a drive to excel.
SKILLS & ABILITIES
Strong interpersonal skills
Customer service mindset
Focused and driven
Professional and mature
Positive attitude
Energetic work attitude
Telecommunication skills
Opening/closing procedures
EXPERIENCE
RECEPTIONIST REDMOND WALK IN CLINIC
NOVEMBER 2015 TO FEBRUARY 2016
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail. Updated contact and insurance information. Scanned all documents into EMR. Collected co pays. Balanced drawer and prepared deposits.
Separated due to clinic closing.
RECEPTIONIST ADVANCED FOOT CARE
MAY 2014 TO FEBRUARY 2015
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Scheduled appointments. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office.
Separated due to relocation to Georgia.
RECEPTIONIST SHEBOYGAN ORTHOPAEDIC ASSOCIATES
JUNE 2012 TO JANUARY 2014
Scheduled and confirmed appointments for entire management team. Handled and processed confidential patient information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and distributed faxes and mail in a timely manner
Separated due to being bought out by Prevea. They had their own employees.
COMMUNICATIONS OPERATOR AURORA SHEBOYGAN CLINIC
NOVEMBER 2006 TO SEPTEMBER 2011
Answer extremely high call volume, multi-lined switchboard. Page on-call Doctors after hours.