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Customer Service Administrative Assistant

Birmingham, Alabama, 35228, United States
October 07, 2016

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Summary of qualifications

Take-charge person with exceptional organizational skills

Ability to multi-task

Professional attitude and appearance

25+ years administrative work

Skills: Proficient computer skills. Windows, MSWord, MSExcel, QuickBooks, 10-key, SAP, DDMS

Vocational Certificate in Accounting

Professional experience:

11/15 – Present EBSCO Industries – 5724 Hwy 280 East, Birmingham, AL 35242

205-***-**** Job Title: Office Assistant, Logistics

Purchase Order entry, Vendor invoice processing, Process work orders for Engineering Dept., Purchase all needed supplies and equipment for EBSCO Industries locations throughout the U.S. Get quotes and purchase vehicles for off-site employees throughout the U.S. Balance and maintain monthly expense reports via P-Card through Concur Program for VP/GM, Logistics Mgr. & Mail Services Mgr., research, troubleshoot & complete invoicing for all freight bills.

05/98 – 08/15 Dark Places, Inc. – 5025 Cogswell Ave, Pell City, AL 35128

512-***-**** Job Title: Self-Employed

A/P, A/R, payroll, financials, bookkeeping, inventory control & ordering, retail, guitar/amp repairs, customer service.

Assist Production Manager in advancing shows for touring artist; submit demo tapes for various artists for possible publishing deals. Setup and coordinate travel arrangements for touring crew. Touring Guitar/Bass/Keyboard Tech. Lighting Tech for San Antonio Rodeo, Austin Rodeo, National Finals Rodeo Las Vegas, Forklift driver, Boom Lift Operator & Genie Lift Operator.

12/96 – 05/98 Mission Industries – 1100 Foremaster Lane, Las Vegas, NV 89101

702-***-**** Job Title: Administrative Assistant

Handle confidential contracts, prepare and execute yearly price increases for 400+ accounts. Perform monthly audits for accurate pricing structure. Dealt with customer service issues. Provide monthly volume increase reports to President/COO. Establish and maintained working relationship with key executives for all accounts. Negotiate contract renewals. Instituted and set policy and procedure for the direct sales department.

07/87 – 07/97 G&L Hummel Truck Leasing, Henderson, NV 89015

512-***-**** Job Title: Owner/Operator

Owner/Operator (33 Tractors leased to Countrywide Truck Service), A/P, A/R, Payroll, General Ledger, Profit & Loss Statements, Quarterly Tax Reports, Yearly 1099 and W-2 forms, payroll, maintain maintenance records and personnel records, hire & fire employees and contractors.

07/92 – 11/96 Jensen’s Realty – 212 Water Street, Henderson, NV 89015

702-***-**** Job Title: Administrative Assistant/Realtor

A/P, A/R, payroll, full charge bookkeeper, maintained all contracts and correspondence for 23 Real Estate agents. Worked directly with mortgage lenders to provide necessary documentation for processing loans. Kept all clients advised of the status of their loan and gathered necessary information to complete the loan package. Held a Real Estate license.


Joe Dorough

Business Owner/Board of Director at Metro Bank


Karen Finkhousen

Sales & Marketing Director, American Dawn, Inc.


Gordon Kennedy



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