Sales Representative
Resume:
Martin Classen
CORAL SPRINGS, FL 33065
acwym9@r.postjobfree.com
OBJECTIVE:
A sales position where I can grow and fully utilize my experience and abilities. CAREER SUMMARY:
• 440 License Customer Representative.
• Sold over 3 million in earned premium for current insurance company.
• Routinely handled as many as 30,000 customer contacts in fast paced environments while maintaining an excellent level of customer satisfaction.
• Experienced in software to calculate risk, analyze and rate insurance applications, and recommend approval or denial.
EXPERIENCE:
2012-Present Peoples Trust Insurance Company Deerfield Beach, FL Sales/Underwriter/Customer Service – Responsible for handling both inbound and outbound calls. Asks questions to screen applicants, and then either approve or refute the final approval decisions. Through select risk management assessments, I am responsible to help minimize company losses. Utilized information gathered from automated systems to use for new business. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Customize insurance programs to suit individual customers, often covering a variety of risks. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes. 2011-2012 Phil Smith Chevrolet Lauderhill, FL
Customer Service/Office Assistant - Responsible for managing all credit card and cash transactions in the Parts Department. Provide administrative support such as answering telephones, assisting customers, and resolving a range of administrative problems and inquiries. 2008-2010 Comcast Cable Communication Inc. Pompano Beach, FL Communications Technician- Educated customers on how to operate the cable system in a fast paced environment. Explained how subscribers can upgrade or downgrade their services while providing excellent customer service.
2004-2007 Coral Springs Automall Coral Springs, FL Sales and Leasing Consultant- Established long-term relationships with clients and developed a strong pattern of repeat sales and referrals. Consistently exceeded sales goals, quotas and recognized as 2004 sales rookie of the year.
EDUCATION:
2012 National Association of Christian
Catastrophe Insurance Adjusters Coconut Creek, FL
Customer Representative 440 License Number: W123686 2011 Broward College Davie, FL
2 years completed
2002 Piper High School Sunrise, FL
High School Diploma
SKILLS and ABILITIES:
• Attention to Detail - Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
• Business management skills- Problem analysis, use of judgment and ability to solve problems efficiently.
• Reliable - Excellent attendance record; trusted to exceed employer’s expectation.
• Interpersonal Skills - Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
• Computer Literate - Extensive software proficiency covering wide variety of applications
(Microsoft applications).
References:
1. Julianna Bond (Underwriter Assistant) Morstan General Agency
2. Edwin Munoz (School Teacher) Westpine Middle School
3. Robert Dejour (Coral Springs Automall) General Sales Manager
4. Brian Marin (Comcast Technician III) Maintenance Technician
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