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Manager Sales

Location:
Jersey City, New Jersey, United States
Posted:
October 07, 2016

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Minyi Xu

acwykk@r.postjobfree.com 917-***-**** *** Washington Blvd Apt 6140 Jersey City NJ 07310

EDUCATION

FORDHAM UNIVERSITY - GRADUATE SCHOOL OF BUSINESS New York, NY Master of Science in Accounting, GPA: 3.3 Sept 2013 - Dec 2014 UNIVERISTY OF MARYLAND COLLEGE PARK College Park, MD Bachelor of Science in Accounting and Finance, GPA: 3.5 Aug 2009 - May 2013 Honors: Dean’s List (2012-2014)

WORK EXPERIENCE

UniCareer LLC New York, NY

Client Relations Manager/Marketing Specialist Apr 2015 - Sept 2016

•! Identified and communicated with potential clients through E-mail and WeChat, led a team of five to reach the highest sales revenue in 4 months and maintained 10% monthly growth rate

•! Established database to store over 1500 clients’ information and purchase records; generated weekly observation reports to identify and analyze the latest trend and needs from clients, adjusted sales and post- sales strategies accordingly

•! Developed client retention system to enhance clients’ satisfaction rate by bi-weekly phone calls, newsletters, offline events and coupons, increased repurchased rate from 2% to 8% while complaint rate decreased from 15% to 6%

•! Optimized mentor pairing process by creating 3 forms and online database; successfully shortened the pairing process from 2 weeks to 3 days

•! Designed company training program, including training materials and examinations, effectively enhanced employees’ understanding of products and industry knowledge Online Shop on Alibaba New York, NY

Owner Apr 2012 - Apr 2015

•! Created and managed online retail business with over $3000 per month in sales, maintained the monthly growth rate of 5%

•! Solely responsible for all bookkeeping, shipping, purchasing, inventory acquisition and public relations; Created database to keep record and generated monthly budgeting plan, cash flow statement and income statement

•! Designed marketing strategies by leveraging social media, optimizing search engine visibility and market research

•! Increased client’s satisfaction by solving problems on time, discount events, complimentary gifts and loyalty reward programs, engaged more than 7000 social media followers Bank of Communication Shanghai, China

Accounting Intern, “OTO Fortune” Wealth Management July 2013 - Aug 2013

•! Verified over 150 employee’s reimbursement claims to ensure compliance with bank regulations; obtained approval for reimbursements from the manager, and booked journal entries into Expense System

•! Compared actual expenses with the budget; generated budget variance analysis with manager

•! Responded customers’ inquiries on issues related to personal savings/loans and currency exchange

•! Provided general office support in communication with clients, creating marketing materials and pitch books Modern Media Shanghai, China

Editorial Assistant Intern July 2012 - Sept 2012

•! Managed and categorized more than 300 pieces of designer samples at showroom

•! Tracked designer samples by developing an online database for sample invoices, increased 20% tracking efficiency

•! Assisted selecting marketing content; conducted research for magazine stories and created weekly trend boards

ADDITIONAL

•! Languages: English(Proficient), Mandarin Chinese(Native), French(Conversational)

•! CPA Candidate (New York): Currently sitting for the CPA Examinations

•! Volunteer: Rescuing Leftover Cuisine, columnist of a fashion blog (with 1 million followers), 2010 Shanghai Expo

•! Technical Skills: Microsoft Office, Bloomberg, Photoshop, InDesign



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