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Customer Service Sales

Baton Rouge, Louisiana, 70808, United States
October 07, 2016

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Byron Tramel Ennis

**** ********** *** ***

Baton Rouge, LA 70808 225-***-****


My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Education May 2014

Louisiana State University (LSU), Baton Rouge LA

Bachelor of Science, Business& Sports Administration

Related Coursework

Personnel management, business management, business ethics, business law, macroeconomics, statistics, marketing, and sales.


Assistant Operations Manager, Hertz Rent A Car May 2014- Sept 2015

Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards

Manage financial budget including labor costs and overall expenses

Develop strategies to maximize role of store within District

Manage and develop in-store talent.

Responsible for communication and delivery of rewards and recognition for team

Supporting achievement of location sales and margin goals

Achieving individual sales goals and customer service goals

Growing sales utilizing business-to-business sales tactics

Student Teacher, Belaire High School August 2013- May 2014

Collaborate with colleagues to ensure instruction is meeting and exceeding standards.

Create and implement unit and lesson plans based on student needs and mission.

Work closely with peers and administration to develop multifaceted curriculum that integrates multiple subjects and approaches to meet the individual needs of students.

Regularly and accurately report student progress and maintain accurate and up to date records related to student achievement and performance.

Came up with new fresh ideas on how to engage students in Physical Education.

Business Development Intern, Ol’Boys 225 Collision May 2013 - August 2013

Write a business plan for your territory and then execute that plan

Initiate multiple contacts at various levels to develop new business and generate additional revenue resources within existing accounts

Understand the client’s compelling reason to buy

Prepare and present your point of view around a customized client solution, with confidence, to diverse customer base in a competitive landscape

Uncover client’s decision making process, while maintaining skillful tactics to get through gatekeepers with reliable follow through

Prepare quotes and negotiate when appropriate

Coordinate pre- and post-sale customer questions with other internal departments to ensure overall long-term customer satisfaction

Retain current client relationships

Make prospecting calls

Marketing Intern, Bengals and Bandits January 2014 –May 2014

Organized and developed an event to increase student walk in sales.

Facilitates promotions and marketing strategies for Bengals and Bandits.

Head Orientation Assistant, LSU’s Office of Orientation June 2010 - May 2013

Work to recruit, orient, and advise incoming students through summer, spring, new student, and transfer orientations.

Assisted students and parent with getting registered for family orientation.

Received and processed various financial transactions such as payments, refunds, and receipts.

Generate financial reports for all orientations.

Event Management Intern, LSU’s Geaux Team, Baton Rouge, LA August 2011-May 2012

Worked at sporting events facilitating customer service in areas such as Fan Zone and media hospitality.

Assisted customers with basic needs around stadiums and merchandise giveaways.

Technical Skills

QuickBooks, Lexis-Nexis, Microsoft Office

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