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Medical Management

Annandale, Virginia, United States
October 07, 2016

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Phone: 703-***-******** Demille Ct., Annandale, VA • E-mail:

Program Officer/Coordinator

International Development


Extensive experience as regional coordinator with a global organization promoting social justice to those affected by crime and their families, specializing in program and project planning and implementation. Increased regional presence of organization by 50% by mobilizing civic organizations and developing partnership with governments. Recognized for detailed planning and problem solving abilities. Proven administrator skilled in coordinating activities with a wide array of people across cultural, professional and organizational settings.


Program Management Cross cultural communication Partnership Development

Job Search Training Capacity Building/Training Needs Assessment

Conflict Management Events Planning Research and Presentation

Microsoft Suite Bi-lingual (Amharic) Coaching and Counseling



Coordinator of Education Programs (Volunteer)

Expanded academic and vocational outreach in regional prisons by 20% through volunteer instructors.


PFI is a global, volunteer-based organization working among prisoners, ex-prisoners, their families, crime victims and criminal justice officials through a network of national organizations in 130 countries breaking the cycle of crime through compassionate service.

International Services Coordinator for Africa and the Caribbean 01/2005–10/2014

Developed effective leaders and chapter organizations in Africa and the Caribbean and directed the expansion of global projects, partnerships and programs in 47 nations by facilitating and supporting regional governing and managing bodies through planning and capacity development initiatives.


Increased scope of in-prison program services to prisoners and outreach to families and communities affected by crime in Africa and the Caribbean.

Increased after-care programs acclaimed for reducing the rate of recidivism by 20% across Africa and the Caribbean over the last 10 years.

Increased the number of ex-inmates reintegrated back in the communities in Africa and the Caribbean through education, employment generation and housing support.

Conducted organizational and leadership assessments and provided strategic consultation to affiliates that caused a turn-around in the weakest 10 members of the association.

Restructured in-prison and community programs ensuring their appropriateness for country needs and contexts in 47 countries affiliated with PFI. The number of prisoners and families impacted by Prison Fellowship programs increased by 40% over the last decade.

Increased funding for affiliates in Africa and the Caribbean by 30% over the last 5 years.

Promoted the work and credibility of chapter organizations with governments and civic organizations in Africa and the Caribbean.

Engaged strategic partners at the regional and country levels to support the work of affiliates. These partnerships increased resources and access to prisoners by 20% over the last 5 years.

Resolved leadership conflicts in several countries that enabled affiliates to turn around dysfunctional organizations, thus regaining lost credibility and community support.

Global Assistance Medical Program Director 01/2008–10/2014

(Concurrent with the above)

Planned, organized and directed the Global Assistance Program that served countries with the highest need for medical care in their prisons. Coordinated short-term primary medical, dental, surgical, gynecological and optical short-term care with volunteer health professionals. Served 15,000 prisoners in Ethiopia, Liberia, Sudan, Uganda, Togo, Benin, Nepal, Senegal, Cote D’Ivoire, Nigeria, Cameroon, Rwanda, Burundi, Democratic Republic of Congo, Jamaica, Suriname and Guatemala.

Raised over $1 million gifts-in-kind to these countries in medicines and medical supplies, secured customs clearance for medications, equipment and supplies and temporary licensure for foreign medical doctors and nurses.

Director, Member Services and Chartering 01/2001–12/2004

Engaged in driving strategic direction and relationship management to attract, retain and grow membership globally. Oversaw the membership and the charter renewal processes for the international association covering 130 nations, providing consultative services to members regarding membership requirements.

Streamlined the chartering processes, including the application and on-site review of new chapters for consideration and approval of the international board of directors.

Increased the rate of compliance and charter contribution from 60% to 95% over four years.

Director of Training 09/1997–12/2000

Reinstituted the Leadership Training Program; conducted assessment to determine leadership, volunteer training and capacity development needs across the global organization.

Developed curricula and provided management and leadership courses in seven regional centers around the world. Program received positive review by key PFI executives as to its effectiveness in improving productivity and morale in the association.


M.P.A., University of Victoria, B.C., Canada.

B.A. (major in Public Administration), Haile Selassie I University, Ethiopia.

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